[QUESTION] Requiel/IainC

[Hawkwind]

As I stated in the previous thread about this whole debacle. It is very unfortunate and I truely hope no one lost their job over it.

However, being the rep for a company in a customer facing role there are certain rules you do not break. The main one being bad mouthing your customers in any way. You may want to break their faces, throw them off a tall building, or merely shout, "read the fucking manual!". But you can't. In the name of the organisation you are representing you have to grin and bear the abuse. You have to respond with polite and clear language that tries to defuse, not exasperate the situation at hand. What he wrote was plainly wrong and he should be repremanded for it.

20 year experience in customer facing roles in over 80 different countries and never have I done what he did. I've wanted to a million times but you have to remain professional. It's up to the forum admins to do something about the abuse on their boards. Hope they banned the people writing the threats, they certainly deserve it.

 

[Manisch Depressiv]

https://forums.freddyshouse.com/rvr...loing-no-longer-allowed-then-im-out-here.html

Yup

This is legendary thread. First organized duels weren't allowed, then anything that appeared like them wasn't. Following that logic we all should have been on Gaheris a long time ago.

I love it how Requiel changed DAoC's Code of Conduct after this accident, sadly I can't link to there directly due to GOA's awesome flash site, but here as an excerpt from a contradicting mind:

"As such, even if an unplanned duel between two players from opposing kingdoms is allowed if it these should remain as exceptional events,, it is not permitted to arrange fights between different realms for their personal benefit. This practice, usually called "RP farming", consists of earning realm points easily and quickly using 'controlled' fights, will be punished.
Every user found spying, RP Farming or other abusive behaviour ruining other players' game play might see their account(s) temporarily or permanently closed."

He should have been fired for it a long time ago.

 

[Soazak]

Ok I take back my comments, I thought he was just an ordinary guy saying what was on his mind and what was true at the time.

After reading the soloers thread, the guy was on a bit of a power trip, probably best he isn't around here. I played US servers so didn't see this stuff.

 

[Zandr]

Last Activity: Today 09:23 AM IainC

he's here watching over us! halleluja!!

 

[Roo Stercogburn]

Last Activity: Today 09:23 AM IainC

he's here watching over us! halleluja!!

...And probably chuckling at the pure trolling masquerading as reasoned debate here

 

[Jupitus]

Guys - discussion about a situation is fine, but I'm on the lookout for any personal attacks or OTT posting and I'll take action as necessary. Keep it civil and to the point.

Incidentally, we were watching FH very closely throughout the period in question and I am glad it wasn't our forum where this occurred... I would have been banning people myself if their behaviour had been like that here.

 

[Belsameth]

You have a ban button on your zimmer frame then, Jup?

To stay on topic: Hi Iain!

 

[Jupitus]

You have a ban button on your zimmer frame then, Jup?

To stay on topic: Hi Iain!

 

[Succi]

I dont think the people saying 'I agree with him, people were being idiots bla bla' really understand the issue.

His forum post was fine if he was just a member of the community or even part of the warhammer alliance forum team. However, looking at it from a customer service perspective two things are apparent :

1. He doesn't have the neccessary skills for his job.
2. The forum post was a complete disaster for GOA in that particular environment.

I completely agree with MJ on the matter, and people have been instantly dismissed for much, much less.

 

[aika]

so requiels char in daoc was Fatload?

 

[Heta]

that thread posted previous is soo good

seeing as Requiel is calling people asshats, would it be wrong to call him one?

 

[Tallen]

I dont think the people saying 'I agree with him, people were being idiots bla bla' really understand the issue.

His forum post was fine if he was just a member of the community or even part of the warhammer alliance forum team. However, looking at it from a customer service perspective two things are apparent :

1. He doesn't have the neccessary skills for his job.
2. The forum post was a complete disaster for GOA in that particular environment.

I completely agree with MJ on the matter, and people have been instantly dismissed for much, much less.

I just dislike the way people have double standards, it's fine for them to insult and issue personal threats but when they are criticised in a far less abusive manner there is a toy-throwing and dummy-spitting frenzy.

I'm not defending what happened, Requiel should indeed have simply walked away from the situation, but some people on that forum did seem to need a serious attitude adjustment and reality check.

Thank god FH has mods with rocks who would never have let any of this see the light of day

 

[Bahumat]

I heard Jupitus was born with no arms and the only thing they could graft on were ban sticks! eeek!

Jupitus can I have your belly button fluff pwease!

 

[Uara]

Bahu, u can have his belly button fluff, but only if you go get it yourself, how can he get it for u with bansticks instead of hands

 

[Bahumat]

Bahu, u can have his belly button fluff, but only if you go get it yourself, how can he get it for u with bansticks instead of hands

hahahaha good point!

 

[Uara]

omg its almost as if Jup is with us

 

[Belgerath]

hahahaha good point!

lmao repped

 

[Manisch Depressiv]

so requiels char in daoc was Fatload?

Now this would be soooooooooooooo funny if it would be true.

Is it?

 

[Aiteal]

Given Fatload's post history on Requiels promised solutions for Dyvet.

It would suggest a very self critical split-personality disorder.

 

[Maeloch]

so requiels char in daoc was Fatload?

Dunno who Fatload is, but iirc....

He gave away who his toons were sometime back by posting on a FH thread as 'Requiel' using the wrong account - i.e. using his ingame name, complete with sig.

Some peeps will remember this, although it got removed pretty quick.

One think which struck me, was the highest RR toon was like RR3. Which, is not to say RR matters much or anything or everyone has to love RvR, but you have to *actively avoid it* to be such a lowbie 5yrs down the line with easymode rps etc and all. Yet having all this high opinions on how RvR should be...

 

[Soazak]

Now this would be soooooooooooooo funny if it would be true.

Is it?

It is.

 

[Roo Stercogburn]

It is.

It is?

 

[Gahn]

Dunno who Fatload is, but iirc....

He gave away who his toons were sometime back by posting on a FH thread as 'Requiel' using the wrong account - i.e. using his ingame name, complete with sig.

Some peeps will remember this, although it got removed pretty quick.

One think which struck me, was the highest RR toon was like RR3. Which, is not to say RR matters much or anything or everyone has to love RvR, but you have to *actively avoid it* to be such a lowbie 5yrs down the line with easymode rps etc and all. Yet having all this high opinions on how RvR should be...

also i can't but stand by Succi's pov on the matter.

 

[scorge]

Given Fatload's post history on Requiels promised solutions for Dyvet.

It would suggest a very self critical split-personality disorder.

dont you mean a sociopath!

 

[Soazak]

dont you mean a sociopath!

Ding ding ding we have a winner!

 

[aika]

Given Fatload's post history on Requiels promised solutions for Dyvet.

It would suggest a very self critical split-personality disorder.

ehm I guess you never read posts made by Dorimor? You know everything is possible!

 

[aika]

Dunno who Fatload is, but iirc....

He gave away who his toons were sometime back by posting on a FH thread as 'Requiel' using the wrong account - i.e. using his ingame name, complete with sig.

Some peeps will remember this, although it got removed pretty quick.

One think which struck me, was the highest RR toon was like RR3. Which, is not to say RR matters much or anything or everyone has to love RvR, but you have to *actively avoid it* to be such a lowbie 5yrs down the line with easymode rps etc and all. Yet having all this high opinions on how RvR should be...

Fatload was some ranger that was always camping crau t4 and adding on everything starting from 1v1 to 1v100.

 

[Roo Stercogburn]

Ding ding ding we have a winner!

A sociopath is not someone with multiple personality disorder.

But given the tenuous way that various posters are stringing things together on this thread why bother to get that right either.

 

[scorge]

A sociopath is not someone with multiple personality disorder.

that was called sarcasm :lol:

 

[scorge]

It is?

could of sworn Requiel's toon was Horner!!!!!!

bring back the horn... have to see if that name is taken now....