Today ive recive this mail from play:
Dear JAVIER FERRANDEZ FRASQUET
Thank you for your recent order with Play.com.
Due to some fraudulent activity in similar addresses to yours we have
placed your account on hold and require you to fax your bank statement to
us showing your name and address so that we can approve your account and
process your order as quickly as possible. Please fax this information to
+44 (0)1223 395220 for the attention of Maria.
We apologise for the inconvenience caused to you in this matter and hope
that you understand the need for this security.
Kind Regards
Play
--------------------------
This was my answer:
Dear Play
Due that drawbacks i have decide to cancel the order. Mainly reasons
are this:
1) I use to buy on internet cuzz its direct and easy, if i have to go
to my bank and ask em my bank statement to send u with fax... well its
stupid.
2) I decide to buy on play cuzz was the cheapest place, time is money
and more for me (im a consultant in a eBusiness corporation). If i
have to lose 45 mins or more going to the bank and later sending it to
u (guessing ur fax number is not a free cost one) well then the
operative cost is higher than other online shops. No reason to order u.
3) Refering to ur mail :"Due to some fraudulent activity in similar
addresses to yours" That really makes me laugh. So u are presumming
well not presuming u are asevarating i have done frauds before... Well
dunno who is the person behind this mail but i feel really insulted
after that affirmation. In the other hand, on my country, do that
affirmations without proofs its a Judicial Offense.
U are calling me thief... im really anoyed... cant believe it...
4) I can understand that Visa or Card Payments can be object of
frauds, but this is not the way to go... How do u feel if after a nice
dinner on a restaurant u pay with card and they asked u for a Bank
Statement... ridicoulos... better not to sell online that making in
that way.
After 5 years buying online, u are the worst online shop i´ve found.
Im going to show this mail to all people i am able. Then they will
know what kind of Shop u are.
Regards
Javier Ferrández Frasquet
---------
Im not going to make a flame post. I will let u all to judge that behaviour.
If all continue in the same way I will never buy anything to that guys.
Dear JAVIER FERRANDEZ FRASQUET
Thank you for your recent order with Play.com.
Due to some fraudulent activity in similar addresses to yours we have
placed your account on hold and require you to fax your bank statement to
us showing your name and address so that we can approve your account and
process your order as quickly as possible. Please fax this information to
+44 (0)1223 395220 for the attention of Maria.
We apologise for the inconvenience caused to you in this matter and hope
that you understand the need for this security.
Kind Regards
Play
--------------------------
This was my answer:
Dear Play
Due that drawbacks i have decide to cancel the order. Mainly reasons
are this:
1) I use to buy on internet cuzz its direct and easy, if i have to go
to my bank and ask em my bank statement to send u with fax... well its
stupid.
2) I decide to buy on play cuzz was the cheapest place, time is money
and more for me (im a consultant in a eBusiness corporation). If i
have to lose 45 mins or more going to the bank and later sending it to
u (guessing ur fax number is not a free cost one) well then the
operative cost is higher than other online shops. No reason to order u.
3) Refering to ur mail :"Due to some fraudulent activity in similar
addresses to yours" That really makes me laugh. So u are presumming
well not presuming u are asevarating i have done frauds before... Well
dunno who is the person behind this mail but i feel really insulted
after that affirmation. In the other hand, on my country, do that
affirmations without proofs its a Judicial Offense.
U are calling me thief... im really anoyed... cant believe it...
4) I can understand that Visa or Card Payments can be object of
frauds, but this is not the way to go... How do u feel if after a nice
dinner on a restaurant u pay with card and they asked u for a Bank
Statement... ridicoulos... better not to sell online that making in
that way.
After 5 years buying online, u are the worst online shop i´ve found.
Im going to show this mail to all people i am able. Then they will
know what kind of Shop u are.
Regards
Javier Ferrández Frasquet
---------
Im not going to make a flame post. I will let u all to judge that behaviour.
If all continue in the same way I will never buy anything to that guys.