Are you happy with the compensation given for the downtime of Prydwen?

[Esselinithia]

what kind of pathethic poll is this? instead of bitching about compensation being good/bad/not fotm enough, you should atleast b happy prydwen is back up on monday.
:touch:

Honestly? We pay money to have the service running, so Prydwen being up is natural. Also, if the service is down, they should offer adequate compensation, like every other company. If my ISP would have some services down for 2 weeks, the compensation would be much more than refund for the time they had some of the services down. If it is just their web server, where users can have their home pages, or linking in one direction: Still full compensation. And said: MUCH more than equal amount of free time. For items, etc. there is partial compensation, same for xp, mlxp, rp etc. (long term chances to compete after clustering) we get partial compensation.

Do you think it is so much more than the service we paid for and so much more than having it the right time when people aren't working, students have no school (the time we paid for) that it is an irreal amount of compensation? Honestly I don't think so. And the best compensation is making sure, if something happens the downtime will be far less problematic for prydwen players.

 

[Esselinithia]

What are you on about?
There's not a lot of point in paying staff around the clock when the devs who can fix stuff are going home of an evening.

Unless they can work on making sure customers have fun on other servers, if it means runing events instead of waiting, they run events. Ram race, some tours in cata areas, raids in lower level but interesting areas of game, etc. Helping people who play the game for the community to remain in touch with each other, and a lot more

 

[Shanaia]

10 people not happy? what more do you want? Blood from a stone?

There will always be people that want more more more...

 

[blejs]

I write again, i agree what Essen say completly.

2weeks not been able to play on pryd if ppl only did that, and now wow 2weeks we get back. LOL! 1month should be more correct.

And all stuff less then 100% on bonus is a JOKE

XP bonus is nice, witch i prolly wont use at all.
RP bonus is 10%, whats up with that?

Lets say you get 100k 1 week, thats 200k on 2 weeks u would have got.
Now the upcomming 2 weeks u are gonna get 220k.

Wow 220k on 2weeks game time instaid of 400k if the server worked as it should have. GOOD WORK

 

[LawBringer]

What are you on about?
I'm over 30 thanks and I figure I know when I'm being bullshitted. If you had read the other threads and seen the posts there rather then posting uninformed bollocks, you'd have read that most of the work had to be done by Mythic (as Mythic = developers while Goa = server providers) who weren't working weekends. There's not a lot of point in paying staff around the clock when the devs who can fix stuff are going home of an evening.

I have servers in the USA I can work on them from here - internet - wonderful thing - only problem that would require me to visit in person is a hardware issue - that's what I am on about - not "uninformed bollocks" it is also possible to dump all the code from a server there to a machine here and continue to check the problem so no excuse.

A better idea for compensation would be to give the days lost in subs back and some tickets or gems that could be transferred for xp/rp/items etc. number based on the level of your char - then the customer chooses what best suits them.

 

[Shanaia]

I am not happy with this.

We lost just 2weeks of RPs.

Lets say just 200k a week, prolly more.

10% more that would be 40k in total more.

Add this to more to 100-300% and it would be more more fair.

100k a week, wiee 100k extra as person prolly would have made these 2 weeks soon the server been gone. I dont understand how 10% would on earth cut it.

Give ppl the ability to gain the RPs that we would been able to get when the server was down, and add to that excal ppl are already ahead in the RPs on many cause of higher pop server. This chance would lead to us Prydwen ppl to be able to close atleast the cap more.

So give 200% atleast rp bonus. And i would be pleased.

Rofl ... it's all about the arpees baby

Seriously... Arpees are a way to show how well you are doing on your server... and in your realm ... the entire server was down so really there is no point for a RP bonus since no-one else got points either... so just be happy with the 10%

Unless you just play for your e-peen ofcourse which is a bit sad

If this is the same Tallwiz that was in Griffon Knights then you've really gone down hill. Seemed like quite a nice person but now you're just a twat.

Have a rep point!

 

[Jebelious]

tbh i think they have offered quite sufficient(sp?) its not as if every server went down for 2 weeks so people still had the option to play. fair enough not on pry but still you had the option to play.

 

[Maeloch]

I find it disgraceful my hookers in paris compensation idea was totally ignored.

 

[LawBringer]

I wish some of you lot were my customers, boy I could getaway with murder and you'd not complain If one of my servers was off for a week after I had taken it down for 15 mins and added a corrupted peice of code - be up in court and shelling out a mint :/

PS I have noticed nobody has mentioned the day b4 the Pryd incident when server was offline (intentional) for a short while whilst it was re-booted - then the real problems started - did they cause this?

 

[blejs]

Rofl ... it's all about the arpees baby

Seriously... Arpees are a way to show how well you are doing on your server... and in your realm ... the entire server was down so really there is no point for a RP bonus since no-one else got points either... so just be happy with the 10%

Unless you just play for your e-peen ofcourse which is a bit sad



Have a rep point!

Cluster is comming, why shouldnt i want as much rp as possible?
I just think it might be some problem with the loads higher rr on excal then prydwen. But we notice what happends.
Wouldnt be needed even to give 10% then, would it?

 

[boppas]

sux tbh...

we get back what we lost in terms of downtime about 2 weeks (this should have been doubled if it was for compensation or goodwill etc..) Server been down about 2 weeks so we should get the 2 weeks back no matter what as we have paid for the subs...& as goodwill/compensation they should give us an extra 2 weeks free subs....but ofc they wont do this, this means we get a free months subs.

XP bonuses... what if we aint planning to roll new chars?...or is this summit mythic are pulling to get us to level more chars which in term means more ToA & more time & more money for GoA/Mythic..to alot this is no use.

10% rp bonus means shit.. I like to earn my RP tbh its why I RvR.

Once again they prove how pathetic they are.

Id rather them scrap all the above (apart from the 2 weeks back as we've paid for them) & let each customer choose 1 arti of our choice that we can activate & be L10, due to the fact in those 2 weeks pryd has been down many of us would have been farming for Arti's/scrolls anywayz.

Roll on DnL, GoA/Mythic are just a bunch of clowns tbh

 

[Esselinithia]

I write again, i agree what Essen say completly.

See, if you would agree with them, they would want a rep point, and want to get them for one lines irrevelant pictures to boost their egos. They think, loudest wins, and if they just act this way they will get better. Imho the question isn't about the game, you pay REAL MONEY FOR A REAL SERVICE, for a real bussiness you are a real customer. I don't care much for RPs, but I think a lot of people lost the chance to play with their friends (and guild, etc) in the last good weeks of summer, when they had lots of free time. Same amount of free days => less game time for them. Do the free subs or the underpop bonus compensate for the lost fun? Hardly. And you pay for a service to have fun the way you want. Real money for a real service again.

If you want to travel to a nice resort to have good fun at summer, and the bus breaks down at say a poor, run down city, and they say, you can sleep in the bus for 2 weeks, and if you have more free time from work, maybe you can get some free days of travels with some limits at time set by them when there is bad weather, so no real point in going to the place, and they don't help much, but a few times a day answer some of the questions, don't make any events in romania, would general public say it is a good service from that bussiness? No. And in both cases it is about people paying to have fun, and not getting it. And in both cases they deserve compensation. Real and full compensation. It is this easy.

And the company should make sure such problems don't repeat, so improve its services in terms of reliability, and making sure they have a back up plan. In both cases. Nothing more, nothing less.

 

[Gamah]

I hate people who use fucking analogies, they are always shit and make no sense with regards to the original problem "ololol well the server being down for a week is basicly like this "If I died and my coffin broke and my body fell on to the floor causing my wife to implode due to a tear in space/time, which inturn caused the flux capacitor to overload curdling the words supply of milk resulting in a large nuclear explotion which then meant that my house shrunk and became a small rodent then I JUST wouldn't expect a new coffin, so that means GOA should do this"" <-- thats the type of bullshit people come out with. JUST BLOODY STOP IT!!

Sometimes a down server is just a down server, its not a Holiday, a broken car, a mushroom farming trip on the moon or even a hippie sock collection! It's just what it is ffs!

 

[Esselinithia]

we get back what we lost in terms of downtime about 2 weeks (this should have been doubled if it was for compensation or goodwill etc..) Server been down about 2 weeks so we should get the 2 weeks back no matter what as we have paid for the subs...& as goodwill/compensation they should give us an extra 2 weeks free subs....but ofc they wont do this, this means we get a free months subs.

There are no answers to a few questions:

• If the database wasn't salvageable after morning copy, why it took till late afternoon till they shut down the servers
• When they rebooted the server before, have they checked database integrity? (item duping bug mentioned on thread before this thread, so at reboot time db was probably already corrupted, not knowing how long the rollback will be already suggests, significant problems happened before this too)
• Have E&E reported the thread about item duplication bugs, and have anyone checked database integrity?

Before patch they said they testing it for weeks, before patch day they found ti crashes at almost every login attempt. What kind of testing can't find such frequent and visible bugs? If what was said about french cluster (db changes were already done) they had same schedule for pryd and excal (if we believe their own site) so db changes were done... With the testing, intergity checking as effective as it was on the day(s) before the shutdown and the one before 1.75 release, what kind of reliability we can expect from GOA?

 

[Esselinithia]

Sometimes a down server is just a down server, its not a Holiday, a broken car, a mushroom farming trip on the moon or even a hippie sock collection! It's just what it is ffs!

As offensive, agressive and arrogant as you are, I don't wonder why people like you so much that they report you for cross realming, emote spamming all the time they can. Many people here work in IT industry and know what they get from customers if a server is down for hours, not days, and know GOA got far less flaming than that. Maybe once when you will grow up and be responsible for ANYTHING customers / clients pay for, you will learn, people should take responsibility when they do something wrong. Maybe by that time, you will think in a responsible way, and make less people want to report you when they can.

 

[tallwiz]

I hate people who use fucking analogies, they are always shit and make no sense with regards to the original problem "ololol well the server being down for a week is basicly like this "If I died and my coffin broke and my body fell on to the floor causing my wife to implode due to a tear in space/time, which inturn caused the flux capacitor to overload curdling the words supply of milk resulting in a large nuclear explotion which then meant that my house shrunk and became a small rodent then I JUST wouldn't expect a new coffin, so that means GOA should do this"" <-- thats the type of bullshit people come out with. JUST BLOODY STOP IT!!

Sometimes a down server is just a down server, its not a Holiday, a broken car, a mushroom farming trip on the moon or even a hippie sock collection! It's just what it is ffs!

you have missed the point totally.....

read all the threads <if you can be bothered>
read all the crap goa gm's have posted <if you can be bothered>

now start your own business and use these tactics..... you'd be shut down.

looks like more and more peeps are getting pissed off and dont like the compensation... so im not alone or a TWAT.
yes, i am the same tallwiz that was in griffon knights, i havent changed.... this is goa's doing by handing bullshit on a plate tbh....

they said their testing servers this weekend... so why did they TAKE LAST WEEKEND OFF?

they provide a service for every customer, on every server.
they havent managed it due to waiting on mythic.
as stated earlier by someone, they should have either goa come in later, or mythic come in earlier... they didnt. which ment minimum work on pryd.

and ffs, i got class.... scania wtf.... mercedes actros ftw

at the end of the day, nearly 2 weeks lost game time <as they havent actually said pryd will defo be up monday> also chars loosing items that cannot be replaced and the shoddy way they have handled the whole situation sux ass. ok, we have had other servers to play on, so your willing to take a lvl 24 whatever to thid to compete against fully sc'd peeps with bb's.... ye, thats some gaming.....

hope you all had fun anyway, i know goa boss is... all that lovely subs cash and giving fek all in return... lol.

wish i owned goa....................

/hugs Esselinithia

p.s. and now im going to work... yes, a weekend day.... wow. only for the morning tho.... as its a must-have-done delivery to the brewery....

ta ta

 

[Tafaya Anathas]

There are no answers to a few questions:

• If the database wasn't salvageable after morning copy, why it took till late afternoon till they shut down the servers
• When they rebooted the server before, have they checked database integrity? (item duping bug mentioned on thread before this thread, so at reboot time db was probably already corrupted, not knowing how long the rollback will be already suggests, significant problems happened before this too)
• Have E&E reported the thread about item duplication bugs, and have anyone checked database integrity?

Before patch they said they testing it for weeks, before patch day they found ti crashes at almost every login attempt. What kind of testing can't find such frequent and visible bugs? If what was said about french cluster (db changes were already done) they had same schedule for pryd and excal (if we believe their own site) so db changes were done... With the testing, intergity checking as effective as it was on the day(s) before the shutdown and the one before 1.75 release, what kind of reliability we can expect from GOA?

Just 1 word: Pendragon

 

[Gamah]

you have missed the point totally.....

read all the threads <if you can be bothered>
read all the crap goa gm's have posted <if you can be bothered>

now start your own business and use these tactics..... you'd be shut down.

looks like more and more peeps are getting pissed off and dont like the compensation... so im not alone or a TWAT.
yes, i am the same tallwiz that was in griffon knights, i havent changed.... this is goa's doing by handing bullshit on a plate tbh....

they said their testing servers this weekend... so why did they TAKE LAST WEEKEND OFF?

they provide a service for every customer, on every server.
they havent managed it due to waiting on mythic.
as stated earlier by someone, they should have either goa come in later, or mythic come in earlier... they didnt. which ment minimum work on pryd.

and ffs, i got class.... scania wtf.... mercedes actros ftw

at the end of the day, nearly 2 weeks lost game time <as they havent actually said pryd will defo be up monday> also chars loosing items that cannot be replaced and the shoddy way they have handled the whole situation sux ass. ok, we have had other servers to play on, so your willing to take a lvl 24 whatever to thid to compete against fully sc'd peeps with bb's.... ye, thats some gaming.....

hope you all had fun anyway, i know goa boss is... all that lovely subs cash and giving fek all in return... lol.

wish i owned goa....................

/hugs Esselinithia

p.s. and now im going to work... yes, a weekend day.... wow. only for the morning tho.... as its a must-have-done delivery to the brewery....

ta ta

If you don't like it leave, change your custom to another company.

 

[Gamah]

As offensive, agressive and arrogant as you are, I don't wonder why people like you so much that they report you for cross realming, emote spamming all the time they can. Many people here work in IT industry and know what they get from customers if a server is down for hours, not days, and know GOA got far less flaming than that. Maybe once when you will grow up and be responsible for ANYTHING customers / clients pay for, you will learn, people should take responsibility when they do something wrong. Maybe by that time, you will think in a responsible way, and make less people want to report you when they can.

You sir have no idea what line of work I am in, so I suggest you be quiet, I can be as agressive as I like. You post retardedly, I call you on it..like it or not it happens.

Many people work in IT sure, great..many people seem to have no grip on reality, you pay £8 a month..thats what? the price of a good paper for a week, you get what you pay for. Many people seem to forget Prydwen has been up for about 3 years and this is the 2nd big downtime (That I recall), its not like it is constantly happening yet people like you and tallwiz moan like little kids. You piss me off more than the servers being down two weeks so tbh, yes I am agressive towards you..don't like it get off the internet..or better yet add me to ignore on these forums and be free of my "aggressive" posts. I am nice to the people I like, to the people I don't like I speak my mind, people can't seem to handle it and quite frankly I don't care, I decided long ago kissing arse and political corectness is not my thing.

People can report me for x-realming AS MUCH as they like, I don't break any rules so I could not care less if some geek gets his jollys off by filing out right now reports.

 

[Kami]

you have missed the point totally.....

read all the threads <if you can be bothered>
read all the crap goa gm's have posted <if you can be bothered>

now start your own business and use these tactics..... you'd be shut down.

looks like more and more peeps are getting pissed off and dont like the compensation... so im not alone or a TWAT.
yes, i am the same tallwiz that was in griffon knights, i havent changed.... this is goa's doing by handing bullshit on a plate tbh....

they said their testing servers this weekend... so why did they TAKE LAST WEEKEND OFF?

they provide a service for every customer, on every server.
they havent managed it due to waiting on mythic.
as stated earlier by someone, they should have either goa come in later, or mythic come in earlier... they didnt. which ment minimum work on pryd.

and ffs, i got class.... scania wtf.... mercedes actros ftw

at the end of the day, nearly 2 weeks lost game time <as they havent actually said pryd will defo be up monday> also chars loosing items that cannot be replaced and the shoddy way they have handled the whole situation sux ass. ok, we have had other servers to play on, so your willing to take a lvl 24 whatever to thid to compete against fully sc'd peeps with bb's.... ye, thats some gaming.....

hope you all had fun anyway, i know goa boss is... all that lovely subs cash and giving fek all in return... lol.

wish i owned goa....................

/hugs Esselinithia

p.s. and now im going to work... yes, a weekend day.... wow. only for the morning tho.... as its a must-have-done delivery to the brewery....

ta ta

Pretty sure I read somewhere that you weren't "going to be bothered with these forums". Back already?


ah here it is:

anyway, i said it b4, this time fuck it... not even bothering with this piss ass forum any more...

/ban me

 

[Kami]

You sir have no idea what line of work I am in, so I suggest you be quiet, I can be as agressive as I like. You post retardedly, I call you on it..like it or not it happens.

Many people work in IT sure, great..many people seem to have no grip on reality, you pay £8 a month..thats what? the price of a good paper for a week, you get what you pay for. Many people seem to forget Prydwen has been up for about 3 years and this is the 2nd big downtime (That I recall), its not like it is constantly happening yet people like you and tallwiz moan like little kids. You piss me off more than the servers being down two weeks so tbh, yes I am agressive towards you..don't like it get off the internet..or better yet add me to ignore on these forums and be free of my "aggressive" posts. I am nice to the people I like, to the people I don't like I speak my mind, people can't seem to handle it and quite frankly I don't care, I decided long ago kissing arse and political corectness is not my thing.

People can report me for x-realming AS MUCH as they like, I don't break any rules so I could not care less if some geek gets his jollys off by filing out right now reports.

and a lot of people who work on IT and read these board sympathise with GOA on a lot of the whine. I'm one of them.

GOA don't have the indepth knowledge of the product (DAOC) to fix massive errors like those they were getting, they had to put the work to someone else. Never a fun thing to do as Mythic were never going to work on it as hard as GOA would have. and as far as Tallwiz whinging about GOA taking the weekend off - the problem was at Mythic, I doubt there was anything GOA could have done if they had been in

 

[Esselinithia]

Just 1 word: Pendragon

It is for testing US versions of patches. Gorre the similar server for EU patches vanished.

 

[Puppet]

Sometimes a down server is just a down server

The compensation would be bearable IF after monday you could happily go on with where u left off when the server went down.

If 66.000 items have been deleted, you can bet your ass off ALOT of us are missing an item, or multiple items. Potentially ruining your character in such a way its impossible to play in RvR.

Realistically speaking fixing your character with the help of GOA will take perhaps a week.

Then see what remains of the 'compensation' for those cases.

 

[Kami]

It is for testing US versions of patches. Gorre the similar server for EU patches vanished.

Gorre was never meant to be an EU version of Pendragon as it was designed to take limited numbers and for internal use only by GOA staff and on occasion by E&E. Mythic make the game, they code the patches. All GOA do is a little modification and a lot of translation, no need for the same level of testing that Mythic go through.

 

[Esselinithia]

GOA don't have the indepth knowledge of the product (DAOC) to fix massive errors like those they were getting, they had to put the work to someone else.

Read the questions I asked, and see the lack of support they gave. And also for the "how many pounds you pay" many people pay for multiple accounts And we pay the market price for MMORPG subscribtions, I would like to hear about how many MMORPGs you know where such long downtime happened without full compensations.

 

[Gamah]

The compensation would be bearable IF after monday you could happily go on with where u left off when the server went down.

If 66.000 items have been deleted, you can bet your ass off ALOT of us are missing an item, or multiple items. Potentially ruining your character in such a way its impossible to play in RvR.

Realistically speaking fixing your character with the help of GOA will take perhaps a week.

Then see what remains of the 'compensation' for those cases.

Yea, I just saw about the 66k items *Preys he is not affected :/*

 

[Esselinithia]

The compensation would be bearable IF after monday you could happily go on with where u left off when the server went down.

If 66.000 items have been deleted, you can bet your ass off ALOT of us are missing an item, or multiple items. Potentially ruining your character in such a way its impossible to play in RvR.

Realistically speaking fixing your character with the help of GOA will take perhaps a week.

Then see what remains of the 'compensation' for those cases.

Yes, some people have problems with thinking this far, but also a lot of people started doing something else, and some will have problems, etc. you can guess how the community will be ready. Also 2 weeks full of planned events to keep you happy and you had a chance to have plans you can work on. This downtime disrupted these plans for more than 2 weeks

 

[Esselinithia]

Yea, I just saw about the 66k items *Preys he is not affected :/*

Hope you would be equally happy, if after 2 weeks of downtime, your plans wasted (for raids), some of your grps doing other stuff they started for downtime, and while you are slowed down, you can deal with this problem for the time of compensations, and hope to get your plans going again, look for chances to attend raids, and wait till the community gets hoing again.

You tried to make a guild, Tallwiz made one, where people care more about keeping in touch with each other than with oh holy rps or oh holy items. Maybe that is why, your guild fallen appart, his guild working. Some first hand experience about the situation you celebrate maybe wouldn't hurt you much.

 

[Gamah]

Hope you would be equally happy, if after 2 weeks of downtime, your plans wasted (for raids), some of your grps doing other stuff they started for downtime, and while you are slowed down, you can deal with this problem for the time of compensations, and hope to get your plans going again, look for chances to attend raids, and wait till the community gets hoing again.

You tried to make a guild, Tallwiz made one, where people care more about keeping in touch with each other than with oh holy rps or oh holy items. Maybe that is why, your guild fallen appart, his guild working. Some first hand experience about the situation you celebrate maybe wouldn't hurt you much.

My guild would work if I invited roleplayers too

Instead of trying to pop out cheap shots, I suggest you start replanning your raids, and what does your guild actully do if it's not about realm points and items? Basicly a gloryfied chat group? Sounds great!

 

[Esselinithia]

Gorre was never meant to be an EU version of Pendragon as it was designed to take limited numbers and for internal use only by GOA staff and on occasion by E&E. Mythic make the game, they code the patches. All GOA do is a little modification and a lot of translation, no need for the same level of testing that Mythic go through.

The bugs before patch day, some of the visible bugs show, more testing would help. When I asked GOA about Gorre they said, people who supposed to test the coming patch when it was open for testing just used insta 50 to try new rvr specs, and haven't realy tested/helped. If you feel you have to make positive feedback when you have unusual amount of downtime (for whole MMORPG scene), when competitors gaining support, that shows how valuable your feedback is.