[INFO] Account center

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Benedictine

Guest
Just wondering if these problems are solvable before launch? If not, then expect some very unhappy bunnies who couldn't give a rat's behind about 'teething troubles'. Blizzard will be laughing their socks off at this
 

pikeh

Resident Freddy
Joined
Aug 28, 2004
Messages
5,032
Heh, I'm sorry, but when GOA make a post and they HAVN'T done anything wrong, the GOAHateWagon run's em down anyway. Would you want to make a post saying "sorry, hasn't gone to plan"
 

Jezus3000

Fledgling Freddie
Joined
Sep 5, 2008
Messages
38
so i ahvnt recieved my email, in a good 2 hours, so i presumed something had gone wrong, i try to log in and WAM, suspended.


Bugger :(
 

Howley

Fledgling Freddie
Joined
Sep 8, 2004
Messages
1,257
Yeah I think I'll be cancelleing my preorder, sad to say.

High hopes, and all that, all too quickly flushed down the tubes. :(

tbh think the best thing i can do atm is cancel the CE too and go US, ina few days hear of how M.Jacobs kicked GOA a new one and either tears up the contract and manages to run the EU servers properly from the US or GOA get a new CEO etc and sort themselves out... but ill still be sitting happily on US :clap:
 

Ribbit

Fledgling Freddie
Joined
Aug 28, 2008
Messages
130
To be fair this mess was pretty predictable, a lot of people were saying it was crazy to leave account registration until the last minute. That should have been available two or three days ago then it would have been an orderly process with time to resolve any issues rather than the last minute rush with overloading of the entire system from image verification through email confirmation to beta key registration.

Also predictable was the lack of developer posts on most of the "unofficial official" boards once the heat was on. At times like this the lack of an official board is most noticeable (and regrettable).

Yeah it was the refusal of GOA to man up to the issues, to even close their forums because of all the honest criticism levelled at them (yeah run away and hide works so well doesn't it?), that finished them so fast for me with DAoC.

Well they're ahead of the game with WAR, it doesn't look like they are going to be getting any of my money at all this time, but they do have until Friday to get their shit together for a change.

After that, Mythic here i come.
 

AndieMac

Fledgling Freddie
Joined
Sep 4, 2008
Messages
116
ive been up since 8 30 tryign this im up to the stage 3 of 414 spam so ive been sittign here for 6 hours some one please tell me it gets better :'(

THIS IS A EPIC FAIL
 

Thimble

Fledgling Freddie
Joined
Dec 12, 2005
Messages
59
Could it be possible this isn't a GoA related problem? Everything everyone is saying is kinda speculation atm isn't it?
 

furrygiblets

Fledgling Freddie
Joined
Aug 26, 2008
Messages
14
Heh, I'm sorry, but when GOA make a post and they HAVN'T done anything wrong, the GOAHateWagon run's em down anyway. Would you want to make a post saying "sorry, hasn't gone to plan"

No actually i'd just like them to do their jobs properly, is that actually too much to ask for?
 

TreD

Fledgling Freddie
Joined
Sep 7, 2008
Messages
80
Been well over 2 hours and still no email,thats it for me total waste of time this has been,can i get the last 4 hours of my life back? :twak:
 

Raven

Fuck the Tories!
FH Subscriber
Joined
Dec 27, 2003
Messages
44,866
ive been up since 8 30 tryign this im up to the stage 3 of 414 spam so ive been sittign here for 6 hours some one please tell me it gets better :'(

THIS IS A EPIC FAIL

Do something else then?
 

Marc

FH is my second home
Joined
Dec 28, 2003
Messages
11,094
Seriously, are any of you ex DAoC'ers surprised?

That quote on that blog from requiel was priceless. Pure Gold.
 

Ribbit

Fledgling Freddie
Joined
Aug 28, 2008
Messages
130
some people are just pacifists, ever see the big lebowski? :)

cant we all just get along :)


I prefer the 'Mars Attacks' version with Jack Nicholson playing the President (as well as the Las Vegas developer, hehe). :cheers:
 

Marc

FH is my second home
Joined
Dec 28, 2003
Messages
11,094
Could it be possible this isn't a GoA related problem? Everything everyone is saying is kinda speculation atm isn't it?


Yeah, just like the stupid Lag on DAoC wasnt GOA's fault either :lol:
 

advocacy

Fledgling Freddie
Joined
Jun 16, 2008
Messages
60
Heh, I'm sorry, but when GOA make a post and they HAVN'T done anything wrong, the GOAHateWagon run's em down anyway. Would you want to make a post saying "sorry, hasn't gone to plan"
tbh i dont care if they don't want to make the post. this is there fault for leaving it to the last minute and by ignoring it and hoping it will go away all they have succeeded in doing is elevating peoples frustrations at being left in the dark.
 

Aada

Part of the furniture
Joined
Mar 12, 2004
Messages
6,716
Heh, I'm sorry, but when GOA make a post and they HAVN'T done anything wrong, the GOAHateWagon run's em down anyway. Would you want to make a post saying "sorry, hasn't gone to plan"

Yeah you know what an apology might actually go down well at this moment in time on their website.

Tell us what is actually wrong and how long they expect until it is fixed.

It isn't that hard to communicate but GOA don't do that with bad news do they?

It is plainly obvious that their systems have only just been put in place this week and and they have been working overtime to try and get things ready in place.

If their shit was ready 2 weeks ago they would have let people sign up and activate their accounts in plenty of time because at the end of the day EVERYONE except the blatant fanbois were saying it will be a disaster to release it today.

Then to dangle the carrot further in our face they have the cheek to put on their website that we can now enter our codes!!!!!!!!!!!!

WTF?

Seriously the fanbois have been yelling for ages that GOA have changed they are organised and they have learned from their DAOC mistakes and are ready to give us a great game.

When will the fanbois admit that it has been a complete DISASTER??
 

Jezus3000

Fledgling Freddie
Joined
Sep 5, 2008
Messages
38
Been well over 2 hours and still no email,thats it for me total waste of time this has been,can i get the last 4 hours of my life back? :twak:

Chances are if you try to log in, you will get the message your account has been suspended.

Meaning you probably wont get an email through for some time, if at all.
 

Ivynoxia

One of Freddy's beloved
Joined
Dec 23, 2003
Messages
569
IanC, GOA dev:
"Our website has already been dealing with traffic that makes the expected rush for signups pretty trivial. We get more visits per day that the total number of open beta keys in existence across the world. We have launched major timed events before and we have a lot of experience in making sure that key systems are able to handle the pressure. The account pages are coming, they have been tested thoroughly and we aren't concerned about the stability of the server."
:lol:
 

Ribbit

Fledgling Freddie
Joined
Aug 28, 2008
Messages
130
I think you just need to calm down a little bit.

I think you just need to wake up and smell the coffee.

It might surprise you to learn I am *very* calm.

You definitely won't like me angry, so I suggest you back off right now.
 

AndieMac

Fledgling Freddie
Joined
Sep 4, 2008
Messages
116
IanC, GOA dev:
"Our website has already been dealing with traffic that makes the expected rush for signups pretty trivial. We get more visits per day that the total number of open beta keys in existence across the world. We have launched major timed events before and we have a lot of experience in making sure that key systems are able to handle the pressure. The account pages are coming, they have been tested thoroughly and we aren't concerned about the stability of the server."

XD love it
 

Hendrikxs

Fledgling Freddie
Joined
Sep 2, 2008
Messages
47
hm whats the letters and numbers of the imagecode again ? i cant see an image so plz post the code :)
 

Borek

Regular Freddie
Joined
Sep 4, 2008
Messages
26
Heh, I'm sorry, but when GOA make a post and they HAVN'T done anything wrong, the GOAHateWagon run's em down anyway. Would you want to make a post saying "sorry, hasn't gone to plan"
it's called "customer service" chump, they obviously expecy us to still pay them to play when it goes live, which personally i am getting less and less likely to be doing.

I have already told the 30+ mates i was planning to play with that if i can't get in by tomorrow evening and there is no sign of GOA talking to their customers and giving me any confidence that the live launch won't also be hopelessly botched, we shoud all move to the Us servers.

truth is i'm not paying for this lack of service, if it doesn't improve i think many other gamers will think the same. It'll be easy enough to order the US game online and get the CD key e-mailed, tons of retailers offer that service.
 

Poe

Fledgling Freddie
Joined
Mar 14, 2004
Messages
43
I am taking a guess but I would expect your account to be created in a suspended state and then activated once the email comes through.
 

Xandax

Loyal Freddie
Joined
Mar 4, 2004
Messages
911
Could it be possible this isn't a GoA related problem? Everything everyone is saying is kinda speculation atm isn't it?

It is a GOA problem regardless, because they left things like this for the same day as beta should launch.
No matter how it is spun - it is terrible planning and nobody could claim otherwise. And the "on schedule" and "our servers handle more traffic" and "no problems what so ever" type answers only further underline that.

Even if they wanted to stress test account center and creation - there was absolutely no reason to leave account creation to last day, what so ever. From a logical point of view at least....
 

TreD

Fledgling Freddie
Joined
Sep 7, 2008
Messages
80
I havent even attempted to log into my new account so lets not blame the lack of my confirmation email on that :)
 

Xandax

Loyal Freddie
Joined
Mar 4, 2004
Messages
911
IanC, GOA dev:
"Our website has already been dealing with traffic that makes the expected rush for signups pretty trivial. We get more visits per day that the total number of open beta keys in existence across the world. We have launched major timed events before and we have a lot of experience in making sure that key systems are able to handle the pressure. The account pages are coming, they have been tested thoroughly and we aren't concerned about the stability of the server."

XD love it

Yeah - and if it is on the Internet it must be true...... :lol:
 
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