[INFO] Account center

[cristi13]

Managed to get online!! WISH ME GOOD LUCK XD (servers are full :S)

 

[Heta]

atleast now when I press the link in my email I dont get sent to the error page, now it just load endlessly, possible it might have something to do with too many hammering, wonder if I'm gonna be able to get into the openbeta, before its over

 

[Frosty]

Your statements were conflicting.

Yes you have to pass it by me first. my e-mail is authid@goa.com

good luck getting through!

If all you can do is place your tongue in goa's ass and try and belittle your fellow community try getting a job and giving the forums a rest for a day.

We are all angry here with whats going on and we can all do without you making the day longer.

and in your next post try your best not to patrinise if you are able to

 

[Lexican]

no point tring to log it i mean log in cause only 1 server up and doomsday will come before we get into the open beta

 

[Forzta]

So much for letting people in a few waves at a time

They must have built a dam ..

 

[Chey]

yep only 1 server working atm and thats a french one, and im 526 in the queue to get on it

sucking donkey balls day 2

 

[pikeh]

If all you can do is place your tongue in goa's ass and try and belittle your fellow community try getting a job and giving the forums a rest for a day.

We are all angry here with whats going on and we can all do without you making the day longer.

and in your next post try your best not to patrinise if you are able to

I work from home as a freelance illustrator.
You could always try getting a job as well, or are you just going to sit around flaming GOA all day?
No, we aren't all angry.
Belittle my fellow community? lol. That's pretty funny. I'm not going to jump on the GoaHateWagon until, and IF, they fuck up release. So far, I havn't paid for jack shit, so I don't really care. People that paid for CE just for open beta, I ask you, "are you kidding me".

 

[cristi13]

some people should start working on private servers

 

[Thimble]

warhammer freeshard?

 

[Chey]

ooooo im 435 in queue now and it reckons i will be online in less than a minute

anyone seen any official statements regarding why only one server??

 

[Major Horrigan]

and yeah .. just to remind u

if u are bored go sign .. wont take a minute

Let GOA know how we feel! Petition : [ powered by iPetitions.com ]

 

[Tiani]

Epic fail on GoA's part, as predicted by every tom dick and harry in the world up till now, I mean fgs

what kind of moron would think leaving the AC unavailable until literally the last minute is a good idea ? I mean seriously ask a 3 year old and they will tell you its a stupid idea. So everyone who got a ket to participate in the OB, and omg imagine the sad sad peeps who paid the CE edition pre order prices and effectively paid money for the code are probably gonna get about 2 days play time in OB (not to mention I heard a rumour that only EU OB server open is French! way to go again!). I have been trying to create my account since yesterday morning and have seen nothing but these fucking pop ups with error codes for the past 12 hours.

Apsolutely ridiculous, whoever was in charge of this crap should be sacked immediately and replaced by a chimpanzee in a suite playing monopoly with the baby off the toilet paper adverts.

GoA kiss my :kissit: no way Im gonna pay top dolla for this game if u cant even launch the fucking open beta properly. I predict you lost a lot of customers this day!

 

[Frosty]

I work from home as a freelance illustrator.
You could always try getting a job as well, or are you just going to sit around flaming GOA all day?
No, we aren't all angry.
Belittle my fellow community? lol. That's pretty funny. I'm not going to jump on the GoaHateWagon until, and IF, they fuck up release. So far, I havn't paid for jack shit, so I don't really care. People that paid for CE just for open beta, I ask you, "are you kidding me".

pikey your must be on a shite wage then . i would go out and get a real job.
a few post ago you said you didnt have a enough money to upgrade . and when you did you got a shit pc .

and if you want to keep this a flame seession then turn it to pm's .

but so far 90% of the community think your a cock . if for one didnt have a opionion on that but i must say its leaning that way.

and as for me getting a job i dont need one i have money.

so let the mods do there job and you stop dreaming that your one and feel you have the need to reply to every post. maybe look back at what you post and think about it.

now lets leave it there or keep it in pm's

this is a warhammer board not a pikey board

 

[pikeh]

pikey your must be on a shite wage then . i would go out and get a real job.
a few post ago you said you didnt have a enough money to upgrade . and when you did you got a shit pc .

and if you want to keep this a flame seession then turn it to pm's .

but so far 90% of the community think your a cock . if for one didnt have a opionion on that but i must say its leaning that way.

and as for me getting a job i dont need one i have money.

so let the mods do there job and you stop dreaming that your one and fell you have th eneed to reply to every post. maybe look back at what you post and think about it.

now lets leave it there or keep it in pm's

this is a warhammer board not a pikey board

PM then!

 

[Hendrikxs]

i wanna typ in my beta keeeeeeeeyyy

 

[Frosty]

i wanna typ in my beta keeeeeeeeyyy

i hear you but i think i want a refund for the open beta key i paid for

 

[Major Horrigan]

and in respons to this

. So far, I havn't paid for jack shit, so I don't really care. People that paid for CE just for open beta, I ask you, "are you kidding me".

not only .. but also
so all complains about something THAT WAS PROMISED as part of the package seems legitimate to me
so no we are not kidding you

 

[Jaberwocky]

I turned my back on the WA forums last night, I was annoyed as anyone else but when the comments moved to "suicide bombing" (I'm not kidding someone actually threatened them with this) the goa offices I realised that the little group of lunatics on this site was one of the few islands of relative sanity left.

But anyway a little update from IanC.

Alrighty let's have a little post mortem on the situation.

Firstly let's get the obvious stuff out of the way. Yesterday was in no way, shape or form a success. A lot of things went very wrong. Funnily enough however they didn't go wrong in the way most people thought they would or for the reasons that were being thrown around.

The website and our entire platform got hammered yesterday - which we expected. We knew how many open beta keys we'd given away and what sort of traffic to expect as a result. We got a lot more than we were expecting and yet the platform held up, the site slowed down (which was inevitable with the sheer volume of traffic, even a basic HTML page would have been slow under that onslaught) but everything stayed up.

The account system broke. This wasn't down to the traffic (although that was a factor), nor the fact that the page was in Flash. There was a problem with our database server which didn't surface during testing. As you can read in the news, we have been working on this all night and we expect this to be resolved soon. Ultimately the system didn't work but we're glad we found the issue now in beta rather than before the headstart or live begins. Many of you criticised the decision to bring the account pages online the same day as the beta began but this was not the cause of the problems. While yesterday was a very painful day for us, there is a silver lining because it means that our headstart and live launch will be significantly more robust.

There was some miscommunication as well which falls entirely on us. The confusion over people with war-europe accounts not needing to create a new beta account was the main issue, other than that the team who were in the office yesterday worked very hard to keep you updated. Magnus and the other CMs who were working yesterday were in the office from 7:30am through to 3am this morning. During that time our teams were working on several different situations at once and the situation was often in a state of considerable flux. We had technical teams working on various solutions, management teams dealing with our partners and, for the most part, these people were busy fixing things rather than writing status reports that were likely to be out of date by the time they hit the CM team. Despite that, Magnus and the others posted what they had, when they had it both on the official news site and around the various fan forums.

Overall then, some things went right - not many to be sure and the important things certainly didn't. We made some mistakes, we expected many problems and we found some entirely different ones. We disappointed many of you by not letting you get into the open beta when we said you would and for that I am sorry. All of us are disappointed that we couldn't bring you the service you expected. I wasn't at work yesterday, Magnus was the man on the scene covering the situation, but I did keep a close eye on forums and was in contact with the guys in the office. A lot of what was said yesterday here and on other forums was entirely out of line. Of course you were disappointed and criticism is certainly warranted but frankly many of the posts made about the situation were borderline sociopathic. If having delayed access to a beta test really drives you to such depths of anger and fury then - and there is no polite way to put this - there is something wrong with you.

Today we have a lot of people at the office who are preparing to put in a long week after a long weekend to make things right. This isn't magically going to make yesterday alright but we are very much committed to making sure that you aren't disappointed again.
__________________
Iain 'Requiel' Compton - English Community Manager
European Warhammer: Age of Reckoning team
War-Europe

 

[bOse]

If having delayed access to a beta test really drives you to such depths of anger and fury then - and there is no polite way to put this - there is something wrong with you.


Haha lol , this line made me LOL

 

[pikeh]

and in respons to this


not only .. but also
so all complains about something THAT WAS PROMISED as part of the package seems legitimate to me
so no we are not kidding you

Ok ok, that was a bit rude of me and for that I apologise. Frosty got to me!

 

[pikeh]

how very mature pikeh trying to get the last word in, frankly i find your brown nosing do gooder attemps pretty nautious.

I sent him a PM. Like he asked for?

 

[Chey]

nice feedback, its nice to have an explanation

yes yesterday was bloody frustrating, but hey this is life, shit happens sometimes, its just nice to know why

thanks for that

 

[Lexican]

At least hes told me what i already know theres something wrong with me i know its my dam good looks my perfect taste in music and my insane fury and anger
off to the doctors i guess then

 

[Tiani]

The account system broke. This wasn't down to the traffic (although that was a factor), nor the fact that the page was in Flash. There was a problem with our database server which didn't surface during testing.

suuurreee.....

 

[DrClink]

lol so in short Ianc is saying that those people who said they was annoyed are basically loony, i wonder in what official capacity he can call people one can short of a four pack and get away with it ?

Iain 'Requiel' Compton - English Community Manager
European Warhammer: Age of Reckoning team
War-Europe
And today a psychiatrist tomorrow who knows ....

 

[Aurelius LH]

"The account system broke. This wasn't down to the traffic (although that was a factor), nor the fact that the page was in Flash. There was a problem with our database server which didn't surface during testing. As you can read in the news, we have been working on this all night and we expect this to be resolved soon. Ultimately the system didn't work but we're glad we found the issue now in beta rather than before the headstart or live begins. Many of you criticised the decision to bring the account pages online the same day as the beta began but this was not the cause of the problems."

The point many of us were making was not that bringing both account management and Open Beta servers up almost simultaneously would of itself cause problems, rather that if you had staggered the processes and had the account servers up last week, you would have had time to sort their problems out and then when Open Beta servers came up, concentrate on those.

It's about sensible managing of workloads. What GOA did was make sure all the possible problems would hit on the same Sunday, on the always poor assumption that 'stuff would work'. That was just plain amateur project management.

 

[Hendrikxs]

:bazbeer: true... a very funny statement which made me laugh

 

[Frosty]

i would have been ok with that statement untill the red writing

"If having delayed access to a beta test really drives you to such depths of anger and fury then - and there is no polite way to put this - there is something wrong with you"


I know alot of people who went out and had to buy the open beta key for £10
and they wont even get a CE box because HMV have messed up . i know this is not goa fault but that statement adds insult to injury.


but at least its something

 

[Forzta]

Its true though, it is only a Beta ... We are all very excited to be playing the game .. ( Even though we're not ) and we're treating it like release ..

Save some of this ANGER AND FURY just incase Release fails

 

[Xandax]

The arrogance from somebody representing a company which just failed to show any degree of competence is staggering.