Tired of Goa's Incompentence and going public!

Mandi

Fledgling Freddie
Joined
Aug 2, 2004
Messages
203
Yes u read it right. I am tired of Goa's Policy and how they run things.

Why am I posting this here? Because Goa never answers my appeals or emails about it and so i'm asking it again right here.

It has been what now - 6 months - since the big Prydwen meltdown. So far I hear nothing but happy players who are glad Goa gave them free items and cash for lost items.

I have lost - 2 LGM weps - random quality - 1 unactivated winged helm - 1 Caer Sidi minstrel piercer and yes - my friar was totally naked.

Untill now I have not received any word from Goa to replace anything i've lost - nor items - nor money. I had to refit my friar using my own money and I can only drool on what other players got to compensate their losses. I don't ask for 50 plat - I don't ask for 10 activated - lvl 10 - artifacts . I just ask - no I demand - to get MY lost items back in their big meltdown 6 months ago.

Are there other people here that did not receive any compensation for lost items here? Are u also unhappy with Goa's policy in 'fixing this asap' and then having to wait - 6 months now - for a word? Yes - call it QQ - or flame me - but I want what's mine back - just like anyone else here. Period.
 

IainC

English WAR Community Manager
Joined
Apr 21, 2004
Messages
1,862
We are still working through the problem. I know it's frustrating for the people who haven't been sorted out yet but we are going as fast as we can to get everyone sorted. No-one has been forgotten or left out and as we have said in the news a couple of times, we will not be able to reply to updates on your original question. It's not possible to give anyone an ETA on when their particular case will be sorted and if it were and we did, we'd be doing nothing else all day except fielding requests for an ETA.
 

Eeben

Fledgling Freddie
Joined
Jan 7, 2004
Messages
3,607
Requiel said:
We are still working through the problem. I know it's frustrating for the people who haven't been sorted out yet but we are going as fast as we can to get everyone sorted. No-one has been forgotten or left out and as we have said in the news a couple of times, we will not be able to reply to updates on your original question. It's not possible to give anyone an ETA on when their particular case will be sorted and if it were and we did, we'd be doing nothing else all day except fielding requests for an ETA.

really funny keeping your account open when you cant play it because there is no items on it :puke:
 

Mandi

Fledgling Freddie
Joined
Aug 2, 2004
Messages
203
eggy said:
Check your junk mail.

I do - don't act like I am a clueless retarted person that doesn't know how to check her own emails. I have not - and I say again 'NOT' - received anything - through junk mail or inbox - about this.

All i hear is 'we are working on it - please wait 6 more months and we'll get to it eventually' /end sarcasm.
 

Eeben

Fledgling Freddie
Joined
Jan 7, 2004
Messages
3,607
Mandi said:
I do - don't act like I am a clueless retarted person that doesn't know how to check her own emails. I have not - and I say again 'NOT' - received anything - through junk mail or inbox - about this.

All i hear is 'we are working on it - please wait 6 more months and we'll get to it eventually' /end sarcasm.

i really understand why you are pist tbh :( goa should really give 6 months free or something to compensait for it imo
 

Danamyr

Fledgling Freddie
Joined
Jan 28, 2004
Messages
1,359
Mandi said:
I do - don't act like I am a clueless retarted person that doesn't know how to check her own emails. I have not - and I say again 'NOT' - received anything - through junk mail or inbox - about this.

All i hear is 'we are working on it - please wait 6 more months and we'll get to it eventually' /end sarcasm.

Woah there!

No-one's doubting your frustration, and Eggy's genuinely trying to help. His suggestion to check your Junk Mail is a valid one.

Honestly, there's no need to bite the head off people trying to help.

I hope you get your stuff back soon.
 

Graendel

Fledgling Freddie
Joined
Apr 29, 2004
Messages
2,084
Mandi, pm me ingame tonight and I will see if I have anything that you're missing. I will be on Zianah after 7pm.
 

eggy

Fledgling Freddie
Joined
Feb 3, 2004
Messages
5,283
Mandi said:
I do - don't act like I am a clueless retarted person that doesn't know how to check her own emails.

I wasn't acting, I was just checking as it's a common source of error. And I don't know you from Eve.
 

Pirkel

Fledgling Freddie
Joined
Sep 13, 2005
Messages
1,888
Eeben said:
really funny keeping your account open when you cant play it because there is no items on it :puke:

Then don't keep it open?
 

Eeben

Fledgling Freddie
Joined
Jan 7, 2004
Messages
3,607
Pirkel said:
Then don't keep it open?

i did not lose anything but was thinking on the ppl who did lose an have to keep the acc open to get it restoret
 

Pirkel

Fledgling Freddie
Joined
Sep 13, 2005
Messages
1,888
Eeben said:
i did not lose anything but was thinking on the ppl who did lose an have to keep the acc open to get it restoret

They don't. GOA sends and email requesting the account to be opened again when an account is closed several of my friends got it when their accounts were closed and got their items restored within a couple of days after re-opening them.
 

Muldini

Loyal Freddie
Joined
Jul 23, 2004
Messages
320
Mandi, pm me ingame on Nelofar / Shahi (Excalibur) later this evening, i might have some items / cash for you, i know this aint what u asked for but seeing GoA is that slow i'd like to help you out for the meanwhile.

Gl on getting all ur stuff back.
 

RaZieL SoulReaver

Fledgling Freddie
Joined
Jul 14, 2004
Messages
136
personaly it sucked completly i agree with mandi 100% they sould buck there idea's up at goa i only had a lvl 24 merc stripped and i got sorted 3 days later some how i would have thought lvl 50 players items and such would be more important than a lvl 24 in rog armor
well said my piece
 

Ging

Part of the furniture
Joined
Jan 23, 2004
Messages
2,801
Muldini said:
Mandi, pm me ingame on Nelofar / Shahi (Excalibur) later this evening, i might have some items / cash for you, i know this aint what u asked for but seeing GoA is that slow i'd like to help you out for the meanwhile.

Gl on getting all ur stuff back.

Flo,

i lost

15 x GoV 3 scrolls, 24 x MT3, 47 x Shades3 & 153 x battler3

Not to mention the 46 x Sililia's Necci, 65 Sililia's Rings, 198 x Demon Blood Rings

Can u givf me some moneh to "get myself back on my feet" pls? :)
 

Zdeath

Banned
Joined
Aug 25, 2005
Messages
457
Danamyr said:
Woah there!

No-one's doubting your frustration, and Eggy's genuinely trying to help. His suggestion to check your Junk Mail is a valid one.

Honestly, there's no need to bite the head off people trying to help.

I hope you get your stuff back soon.

She has every reason to give out some frustration, I take it you haven't had your items returned back after several months?
 

Rickie

Can't get enough of FH
Joined
May 23, 2004
Messages
1,052
Mandi


You are welcome to take a look in the free vaults in Tosen's Cityhall, Old Sarum lot 748 prydwen. Im sure there are things who can help you. So many ppl helps me and Tosen to keep the vaults full at all time and so far we have only see ppl take for needs and not greeds in the vauls so lots of nice stuff there.
I hope you will be on your feet with your chars very soon. :fluffle:

/mum
 

Mandi

Fledgling Freddie
Joined
Aug 2, 2004
Messages
203
Thanks for the offer but i'm fine - really - got enough money to equip 5 more alts and my 4 lgm crafters can make the best items u can possibly get :) .Its just the principle of the thing really.

edit : writing this I got ganked on lvl 35 alt just down DF stairs by a rr10 mid camping it - don't u guys got anything better to do then gray ganking? I quit that a long time ago but now I feel like doing the same - ruining somebody's fine day like u jerks :/ just a pitty u have to get rr10 this way instead of taking somebody ur own level - have fun with the 151 rp u got from me :)
 

scorge

Fledgling Freddie
Joined
Sep 13, 2004
Messages
2,721
Requiel said:
It's not possible to give anyone an ETA on when their particular case will be sorted and if it were and we did, we'd be doing nothing else all day except fielding requests for an ETA.


what about at ETA when you expect them all to be complete, 6 months 1 year ....?

:m00:
 

SvMontrey

Fledgling Freddie
Joined
Jan 10, 2005
Messages
232
Ging said:
Flo,

i lost

15 x GoV 3 scrolls, 24 x MT3, 47 x Shades3 & 153 x battler3

Not to mention the 46 x Sililia's Necci, 65 Sililia's Rings, 198 x Demon Blood Rings

Can u givf me some moneh to "get myself back on my feet" pls? :)
rofl copter? :p
 

Muldini

Loyal Freddie
Joined
Jul 23, 2004
Messages
320
Ging said:
Flo,

i lost

15 x GoV 3 scrolls, 24 x MT3, 47 x Shades3 & 153 x battler3

Not to mention the 46 x Sililia's Necci, 65 Sililia's Rings, 198 x Demon Blood Rings

Can u givf me some moneh to "get myself back on my feet" pls? :)

If you ever get ur chars stripped, ill gif u a hand m8.
 

[Cinderella]

Fledgling Freddie
Joined
Dec 28, 2003
Messages
619
i know how you feel mandi. i too have a char thats not restored yet. he was only lvl48 tho but i started getting him items at lvl 45 so lost a few items like a lvled golm, demon blood ring, cloudsong, gov and other things that was either activated or w8ing for scrolls to be activated. i can only hope its my bloody turn soon.
 

tazzbe

Fledgling Freddie
Joined
Dec 23, 2003
Messages
251
Only thing i can tell you...i got 40P a week ago!!!

Right the same day when Darkness Rising was out...

To me it seems more like a coming back teaser than real help cause tbh...so many months after the crash???

Both my accounts are inactive & probably will stay that way...and one of the reasons is the customer service i got till now. Being in daoc since beta...playing it for a couple of years non stop...and still you get 0 help when needed.

Of course the 40P will help if i ever decide to give the game a 3th try, but for now it just doesn't sound appealing.

So you see, you are not alone in getting "help" this late...
 

Ezteq

Queen of OT
Joined
Jan 4, 2004
Messages
13,457
Mandi said:
and yes - my friar was totally naked.


omg!! *throws nighty* get dressed missus, smellysox is here ya know your not safe unless you have triple locking underwear with a security chain on it when he's aboot!!







p.s hellooooooooooooooooooooooooo™ ^^ /hug
 

CuddleBunny!

Banned
Joined
Aug 23, 2005
Messages
320
Its really nice that people that lost items, dont get nothing, not even a mail saying they are working on it.
But people that didnt loose things, said they lost expensive shit and got loads of stuff from GoA.. like sililia's neckie(you know who you are.)
It fucking rocks to have 3 nude chars, can't delete them or I wont get my stuff back, and can't use them cause they are nude.
I got a confimation that I sent a complaint to rightnow, some months ago, and I have not hear one single fucking word from GoA yet. Incompetent as a pair of dead mice.
 

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