Ys was brought up for testing and was shut down again by us as it was not supposed to be publically accessible. It didn't crash due to load. In general excessive load will not cause the entire server to crash, just the busy zones.rampant said:
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- Thread starter Blizard
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Elitestoner
Can't get enough of FH
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nice to see u are working the night shift requiel 
Esselinithia
Fledgling Freddie
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Imho if he is on FH, that means he had time to post here. If it is the technical staff who should check the source of a problem and GMs can't do much... it is nice to see a GM making a post here.
3 things makes me worried:
No ETA on the fix yet. (if it would look good GMs would be more busy with fixing things imho)
Last time they had to work at night and servers were down was a bad incident. (most simple issues can be solved quickly using documented methods tried before...)
And what Requiel have posted haven't told us much about the real problem.
About other companies have problems too: Blizzard had a problem with a WoW patch today, but their servers are running now.
Mythic has problems as well, but XML, etc tends to be up, most problems are solved quickly (none of the problems were as big as the prydwen crash was). And most of the time problems don't get out of hand, even if noone used (and tested) the code before them, they deal with lots of new problems without documented quick fixes, etc.
3 things makes me worried:
No ETA on the fix yet. (if it would look good GMs would be more busy with fixing things imho)
Last time they had to work at night and servers were down was a bad incident. (most simple issues can be solved quickly using documented methods tried before...)
And what Requiel have posted haven't told us much about the real problem.
About other companies have problems too: Blizzard had a problem with a WoW patch today, but their servers are running now.
Mythic has problems as well, but XML, etc tends to be up, most problems are solved quickly (none of the problems were as big as the prydwen crash was). And most of the time problems don't get out of hand, even if noone used (and tested) the code before them, they deal with lots of new problems without documented quick fixes, etc.
Kami
Can't get enough of FH
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Since the issue we are confronted with since this afternoon cannot be solved immediately, we have decided to postpone the server opening in order to allow our technicians and those of Mythic to work in the best conditions.
Just as you are, we deeply regret this situation and we are extremely disappointed that we had to take this decision. Unfortunately there is no other alternative for the moment. Considering this exceptional event, we will of course compensate for the exceptional downtime of the servers in the form of subscription extensions.
We thank you for your understanding.
Just as you are, we deeply regret this situation and we are extremely disappointed that we had to take this decision. Unfortunately there is no other alternative for the moment. Considering this exceptional event, we will of course compensate for the exceptional downtime of the servers in the form of subscription extensions.
We thank you for your understanding.
Knobby
Fledgling Freddie
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Dervish
Fledgling Freddie
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Actually I can remember a company who put in an amazing patch day performance that included a speedy turn around on ALL servers, included two patches, coincided with a new commercial expansion release that was simultaneously available to license online for the first time and who, overall, did a bloody good job imho...
The patches were: 1.79 and 1.80
The expansion was: Darkness Rising
The company was: GOA
How short some memories are.
Now stfu whinging.
The patches were: 1.79 and 1.80
The expansion was: Darkness Rising
The company was: GOA
How short some memories are.
Now stfu whinging.
Elitestoner
Can't get enough of FH
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2 weeks downtime inc
LawBringer
Fledgling Freddie
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A good reason why we should have a test server open to all in Europe - if they had done it on test first would have discovered all the glitches b4 trying it on all the other servers, then atleast we would 1.80 still to play on.
We do have a test server no idea why - even if not open all the time cannot open it for these occassions to test new patch 1st - oh well hope it is not all week - not to bothered working all over weekend so best week for me for it to be messed up.
We do have a test server no idea why - even if not open all the time cannot open it for these occassions to test new patch 1st - oh well hope it is not all week - not to bothered working all over weekend so best week for me for it to be messed up.
Esselinithia
Fledgling Freddie
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Dervish: You say, that was a big and unusual feat, that would be a signal of excellent work, I wouldn't say that: Online licencing option doesn't change the difficulty of patching.
Adding an expansion and the corresponding patch isn't an unusual feat.
Applying an extra patch: you know how much time it should take, and if you don't the stuff it isn't much extra either. And we ignored the possibility of combined patches that would eliminate even this little extra work.
So that patch wasn't an amazing feat, but of course you can ask: if we had full funcitinality quickly (accurate XML, etc) or not? What happened with the prydwen crash, with several other patches, etc. was a big problem, so the balance of things? If GOA manages to do their usual job without BIG problems, you call that an amazing performance? Maybe for them...
Adding an expansion and the corresponding patch isn't an unusual feat.
Applying an extra patch: you know how much time it should take, and if you don't the stuff it isn't much extra either. And we ignored the possibility of combined patches that would eliminate even this little extra work.
So that patch wasn't an amazing feat, but of course you can ask: if we had full funcitinality quickly (accurate XML, etc) or not? What happened with the prydwen crash, with several other patches, etc. was a big problem, so the balance of things? If GOA manages to do their usual job without BIG problems, you call that an amazing performance? Maybe for them...
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Why don't you get a fucking clue?LawBringer said:
(Yes, i'm about to flame you good, yes i'm a mod, no i'm not posting as one right now. Bite me.)
There is a fucking test server on eu you dumb scrote. It is used, by people generally with far more of a clue than you, we have IQ's bigger than our shoe sizes.
If you bothered to exercise your obviously patheticly small brain for even a nanosecond, you'd realise that test servers aren't flawless.
This patch has been on the test servers for the last month or so, it has been fucking tested you numbskull. However, in moving a test version to a live server, its pretty obvious that some things can appear that were not apparent before.
If you wern't so near sighted or damn stupid to realise that somethings only become apparent when they appear on line, you'd see there acctually wasn't much a test server could do.
The test server is open to E&E, rather than clueless whiners like yourself who no doubt would then demand full technical support for it, and whine when the test server went down. The test server is, used, opening it to the masses would acchieve very little other than to fuck up the population on all the live servers and generate a strain on the network that wasnt planned for when it was constructed.
Thank you for reading.
Get a clue.
