Lag whine thread #213

[scorge]

What gets me is Opentransit have had a month to try and find the problem, but i think i know what the problem is.

GoA used rightnow to report the fault to Opentransit, and because it wasn't updated within 48 hours it was flagged as "solved"

 

[IainC]

What gets me is Opentransit have had a month to try and find the problem, but i think i know what the problem is.

GoA used rightnow to report the fault to Opentransit, and because it wasn't updated within 48 hours it was flagged as "solved"

Stop trolling Scorge, I have already explained how that works in another thread. I specifically stated that it continues to get worked on even when the RightNow is set to solved. If you choose not to comprehend it then please don't pretend to be ignorant.

 

[Danya]

is it that time of the month again already?

Since the lobotomy it's always "that time of the month" for Elewyth.

 

[scorge]

Stop trolling Scorge, I have already explained how that works in another thread. I specifically stated that it continues to get worked on even when the RightNow is set to solved. If you choose not to comprehend it then please don't pretend to be ignorant.

i suppose i deserve a slap for that

it was only abit of humour based on your previous post, not ignorance. I see all these flames on Lag are getting to you just as the lag is getting to us

Dont worry mate the Lag wiill go away and so will the flames.. eventually..

give Zenythe a hug if your having a bad day.. erivoss apparently eats too much garlic...

 

[Tilda]

Bottom line for me is that I pay GOA to provide me with a product. If they can't deliver it to my satisfaction I cancel. To me its that simple.

Bye then.

 

[Kaelimar]

I think what many want is some releveant info what is being done about it. and if our pingplotter have helped anything at all

Not a whine but some info would be nice.

 

[Kathal]

I think what many want is some releveant info what is being done about it. and if our pingplotter have helped anything at all

Not a whine but some info would be nice.

It's all over the place. In the news and on this forum. Some lazy kids just cant be assed to look for the info themselves
And some ppl think it's too much trouble to use the pingplotter prog. Either they can't use it or they are just too lazy. Those ppl should just stfu and let those that are willing and skilled enough take care of the problems.
Lean back and accept the fact that nothing is perfect, but Goa is trying to be as close to perfect as possible with the resources they got.

 

[Huntingtons]

Its like you saying "DAoC don't work. Fix it". Chances are that YOU have done something wrong and if you don't give the proper info about the problem then the support ppl wont be able to help you.

they are aware of the problem, the lag spikes, the ld's the crashes etc. what proper info is it they want? ;o

 

[Kathal]

I think what many want is some releveant info what is being done about it. and if our pingplotter have helped anything at all

Not a whine but some info would be nice.

they are aware of the problem, the lag spikes, the ld's the crashes etc. what proper info is it they want? ;o

Data from the P I N G P L O T T E R program!!!
Goa's servers are working as they should. The problem is OUTSIDE their network, so they need us users to give those data for them to be able to contact those responsible for the problems.
Its NOT Goa's fault we got lag atm. Is that so hard to understand??

Problems outside Goa's network = Not Goa's problem = Not Goa's responsibility.
STILL they spend a LOT of time trying to help us, by contacting OT etc. (If you don’t know what OT is by now then use the search function on FH and read all the many threads about lag).

PS. Can someone plz post a screen dump with a pingplotter result or something.

 

[Bracken]

When will people learn that the primary "lag" problems are caused by a) Opentransit and b) the game engine. Neither of these are down to GOA. And as for those thinking that GOA asking for pingplots equates to them asking you to fix the problem? Grow up. They just need information so that they can take that to opentransit to show the problem. You want them to employ people to go out and take pingplots from various locations? You pay for it then. Personally I don't want to be paying more than I already do just because some whiney teenager has got a chip on his shoulder about being asked to provide information.

 

[evial bloodstone]

When every 1 is geting lag at once it sure cant be players isp, so its goa who has to fix it. If its Goa isp then thay have to addres it whit them, but i did read on VN board that US server was wery laggy as well. I have seen that my conection gets bad, as soon as i download a litl when im playing, that did not happen pre toa. So to me it looks like toa uses alot more bandwith or is alot more sencetive to changes in bandwith. Pre toa i could use p2p download prog but now that do not work at all.

 

[Kaelimar]

It's all over the place. In the news and on this forum. Some lazy kids just cant be assed to look for the info themselves
And some ppl think it's too much trouble to use the pingplotter prog. Either they can't use it or they are just too lazy. Those ppl should just stfu and let those that are willing and skilled enough take care of the problems.
Lean back and accept the fact that nothing is perfect, but Goa is trying to be as close to perfect as possible with the resources they got.

did you even read what i wrote?

what i see is a typical answer from some1 who knows best. do you realy think OT will post info about it here?? no the only that might have some relevant info is GOA/Mythic. are they sharing it? some yes , are they posting any info about it on their webby no, have our pingplotter screen/info helped? yes OT have yelled to stop mailing them. but then what?

 

[Kathal]

do you realy think OT will post info about it here??

Its NOT their job to inform US about any problems.

no the only that might have some relevant info is GOA/Mythic. are they sharing it?

Why should they?? They are still working on it and Im sure they will have some info when they fixed the problem. Goa saying that they are working on it and that they need pingplotter data should be enough for now. (Remember this is not a Goa problem)

are they posting any info about it on their webby no, have our pingplotter screen/info helped?

They say they need the info to locate the problem, so I guess its a part of the solution. No info = no help.

yes OT have yelled to stop mailing them. but then what?

We wait and hope they fix the problem. Still not OTs job to inform the end users (us).

 

[Tio McShire]

Tio, as I've said in another one of the threads regarding this. It's not just FH readers. Anyone who reports the lag to RightNow which is our official suport channel is asked to provide a pingplot. This is so we can help you resolve this issue. Our responsibilty begins and ends with maintaining the servers and keeping downtime to a minimum. If external circumstances affect your connection to our servers then, as far as we can we will attempt to resolve it. This is what we are trying to do. When you understand how the internet works, please keep coming up with analogies, until then please don't muddy the issue with inaccuracies and misinformation.

Could say the same about yourselves and your apparent lack of customer service skills but no problem.. was merely pointing out one of the many flaws in the GOA/MYTHIC/FRENCH IMBECILES love triangle.
Set your super efficient legal team on the issue, the ones responsible for the super CoC that you use to hide behind when asked about service. They really know their jobs ......

 

[IainC]

Could say the same about yourselves and your apparent lack of customer service skills but no problem.. was merely pointing out one of the many flaws in the GOA/MYTHIC/FRENCH IMBECILES love triangle.
Set your super efficient legal team on the issue, the ones responsible for the super CoC that you use to hide behind when asked about service. They really know their jobs ......

I've read this post several times and I still can't see what point (if any) you are trying to make.
Step away from the computer, take a few deep breaths and come back when you have something to say please.

 

[Bracken]

Could say the same about yourselves and your apparent lack of customer service skills but no problem.. was merely pointing out one of the many flaws in the GOA/MYTHIC/FRENCH IMBECILES love triangle.
Set your super efficient legal team on the issue, the ones responsible for the super CoC that you use to hide behind when asked about service. They really know their jobs ......

Muppet. You clearly don't know what you are talking about. If the game is upsetting you so much just /quit.

 

[Tio McShire]

ok ill try to keep it simple....

My point is that this process (ping plotting) is somthing that a consumer who either buys the game from a retailer or online would not know all of this information. Indeed i have several rl friends who play daoc who were completely unaware of this procedure.
A couple of them use FH and were still unaware.
I was trying to point out that if this information is as vital to solving the issue as you say... surely it should be a priority to make sure that all subscribers understand what steps are required.



oh and apologies if i ranted a bit, having a shite day at work atm.

 

[Ash']

lags really really bad today, keep getting drop of boats in the middle of no where /..

how do i use this ping plotty thingy bob?

 

[Tallen]

I always wondered why internet companies can get away with the kind of poor customer support that would break a "real" retailer.

If i ran my business the way GOA run their DAoC service, I would be struggling. Simple fact is that since day 1 GOA have failed their customers consistently and if it wasn't for the monopoly they have on this game in Europe, they would have lost most of their customers by now to a better supplier.

Constant website issues, subscriptions renewing themselves, constant zone and server crashes, constant lag, poor connection, sluggish response to Right-now, inefficient customer service reporting service, right-now questions ignored or not answered for several weeks, no in-game CSA's, cut-and-paste answers..the list goes on.

The reality is, of course, that no matter how hard GOA claim they are trying to solve these issues, no matter how hard they probably ARE trying to fix the problems, a monopoly exists and the underlying truth is you can either put-up and play or shut-up and leave.

 

[Boni]

lags really really bad today, keep getting drop of boats in the middle of no where /..

how do i use this ping plotty thingy bob?

https://forums.freddyshouse.com/showthread.php?t=37949

This thread containts all the info you need.

 

[Arus Canus]

If you hail a cab and halfway through the journey the driver gets lost.. how would you feel if the driver said ' hmmm im not sure which turning i was meant to take, but pay me full fare anyway and try and use this map to see where we are and if you can possibly tell me where the fuck i went wrong'

lol

 

[Flux]

Are you trying to make us all leave the game ??

Hi Goa,

This lag have to stop or we are a lot of players, that are going to leave the game, i have to say, you run this game like your all nOOb's.. . . .

STOP THE LAG NOW OR PLAY IT YOURSELF !!!


Really getting pissed now.

 

[Wert]

Agree'd., surely they have enough pingplotters by now to get the problem fixed.
Can't lvl under these conditions

 

[Akyma]

agree
imo try use all money u got for buy new pcs, time to upgrade (dont try use old servers again and tell all it is new)

 

[Whisperess]

OR PLAY IT YOURSELF !!!

What makes you think they aren't?

 

[Lorra]

Originally Posted by Flux
OR PLAY IT YOURSELF !!!

Thats why its lagging

 

[vintervargen]

my guess is that GOA as a company isn't bit enough to make their voice heard versus their ISP company, as its the only major one in France?

(not sure if that is corrent, but iirc someone wrote it sometime )

 

[Adoctor]

the thing to think about is...with WoW EU release just around the corner, you would of thought that Goa/Mythic/Opentransit/etc would do their best to make the game run smoothly, cause they may lose about 10% or so of players just because of bad lag.

 

[Kelan]

Well after playing daoc from release and im very dissappointed in the way that goa are dealing with opentransit and opentransit are dealing with goa and in turn ourselves the customers.

This lag began (if i remember right) back from the "maintainance" that opentransit where going to do about a month ago and goa informed us nicely that the servers were going to come down, but the servers didnt seem to come down and after that night we have had serious lag problems since even now after gorre etc.

Most people realise by now thats its opentransit that seems to be the brunt of the problem and unfortuantly they seem to have been ignoring goa saying that there is a problem outside of france (hence goa gathering ping plot stuff to throw in thier face).Its never enough nowadays for a big company to just believe any1 for face/voice value

It would be nice if goa where to inform us to whats happening even just to update their web page with something for those of us that cant play,hell even 1 sentance would be nice.

I feel very let down by goa, it may not be thier fault that daoc is lagging but it would be a nice gesture if they gave a free day here or there for all of the people outside of france or even inside that have had constant problems for days if not weeks now and have been unable to play and enjoy daoc as we are suppost to ie to have FUN.

Opentransit sure seem to be doing a good job killing daoc with lag,such a shame as daoc is still and always has been a good game.

 

[jokke]

do you guys think mystic knows about the europe situation ?