Lag whine thread #213

[Jace]

question to goa about the lag

Been getting regular ping spikes for a LONG time now, ever since the opentransit maintenance back when beer was 20 pence a pint.

Is this EVER going to be sorted or will GOA continue to hide behind it's network provider?

 

[Aussie]

did you read https://forums.freddyshouse.com/showthread.php?t=40615
and do it? otherwise you got no right to cry.

 

[Jace]

Been there, done that, so stfu.

 

[Elewyth]

well if you apparently "been there done that" your wouldnt be posting this shit now would you... go troll on another forum.. the lag situation is being dealt with, but ofc had you REALLY sent your pingplots to GOA youd know that cocksore.

 

[Jace]

well if you apparently "been there done that" your wouldnt be posting this shit now would you... go troll on another forum.. the lag situation is being dealt with, but ofc had you REALLY sent your pingplots to GOA youd know that cocksore.

Oooooo, temper temper, lol.

 

[andree]

well if you apparently "been there done that" your wouldnt be posting this shit now would you... go troll on another forum.. the lag situation is being dealt with, but ofc had you REALLY sent your pingplots to GOA youd know that cocksore.

Thats just such bs, why should i/he as a paying customer have to do their job? If they dont have the resources/will to investigate a problem this withspread then maybe its time to get new employes who actually understands the relationship between a customer and, as in this case, a provider of service...

And dont give me any bs about its a "privilige" for me to use their service.. Im payin for the service and expect them to make sure its workin as intended. And if its their or OT's fault makes no difference to me, the only customer relation i have is with GOA and if their solution doesnt work they shouldnt rely on the customers to solve it for them...

And no... i dont have any pingplotter and have no intention of gettin one.

 

[Elewyth]

Thats just such bs, why should i/he as a paying customer have to do their job? If they dont have the resources/will to investigate a problem this withspread then maybe its time to get new employes who actually understands the relationship between a customer and, as in this case, a provider of service...

And dont give me any bs about its a "privilige" for me to use their service.. Im payin for the service and expect them to make sure its workin as intended. And if its their or OT's fault makes no difference to me, the only customer relation i have is with GOA and if their solution doesnt work they shouldnt rely on the customers to solve it for them...

And no... i dont have any pingplotter and have no intention of gettin one.

as has already been explained people from all different countries play this game... those people are all routed differently.. GOA cannot possibly trace all these routes.. and whos to say that im not the only one using a strange routes into GOA servers because my ISP routes me via USA or Bolivia... they need YOU to trace-route because your path to GOA servers is more than likely getting clogged up at another Node that has nothing to do with Opentransit.. and they need to see where YOU are getting lag from, if its from an opentransit Node thats fine they can deal with that.. if its not there is nothing they can do and you would keep whining about GOA causing your lag when infact it has nothing to do with them.

hope that clears it up for you.

 

[jokke]

Thats just such bs, why should i/he as a paying customer have to do their job? If they dont have the resources/will to investigate a problem this withspread then maybe its time to get new employes who actually understands the relationship between a customer and, as in this case, a provider of service...

And dont give me any bs about its a "privilige" for me to use their service.. Im payin for the service and expect them to make sure its workin as intended. And if its their or OT's fault makes no difference to me, the only customer relation i have is with GOA and if their solution doesnt work they shouldnt rely on the customers to solve it for them...

And no... i dont have any pingplotter and have no intention of gettin one.

agree 100% with you mate.
now what you other guys who are flameing those who whine about the lag needs to understand, is that we who whine dont want to see daoc die. and atm, the main problem in daoc is that every1 on the whole server gets a 15 sec lag every 1-5 mins. now im a customer who dont understand alot about how the internet works, i dont understand how OT works and what a pingplotter does. imo i dont need to do that. what i know is that i pay goa for a pruduct and that gives me the right to whine if im not happy with the product. when i buy a book i dont need to understand how the words in the book is typed, all i care about is that they are there.
id like to see a life for daoc after wow gets released, but atm i think most of us will leave. i belive daoc is a better game then wow, but this lag is ruining alot

 

[scorge]

.........when i buy a book i dont need to understand how the words in the book is typed, all i care about is that they are there....

But would you blame the author for the words not being there or the publisher that brought you the book?

 

[jokke]

But would you blame the author for the words not being there or the publisher that brought you the book?

id go 2 the shop where i bought the book and i had whined alot there, cause those are the dudes i gave my money.

 

[scorge]

Id blame the dudes that took my money, aka the shop

where did yo buy DAOC again?

 

[jokke]

where did yo buy DAOC again?

my cd is working fine mate, i had no problem installing daoc at all. the manual that followed where also fine. im more worryed about the £ i pay every month to goa

 

[scorge]

.... im more worryed about the £ i pay every month to goa

Thats for the Croissants mate, you need to pay more £££ for the none lag version

 

[jokke]

Thats for the Croissants mate, you need to pay more £££ for the none lag version

aye, probably shud have thought of that

 

[Raven]

well if you apparently "been there done that" your wouldnt be posting this shit now would you... go troll on another forum.. the lag situation is being dealt with, but ofc had you REALLY sent your pingplots to GOA youd know that cocksore.

is it that time of the month again already?

 

[Comos]

I'm sure they're working hard to fix the lag!...

 

[Norvindus]

Today I had red latency around every 10 minutes, I had ping plotter running on a seperate pc at the same time and it showed no anomalities even when I logged that pc on and observed the same shit.
Before today my ping plots showed packet loss from a router in denmark (telia orestad) and the opentransit router at times, normaly leading up to a ld, but not today so I belive the problem is on the server side today, its obvious working way to hard.

Other question have any of the many stealthers out there noticed the abundant stealth ghosts that have started to show ? its annoying as hell when you see guys like Ratdog, Lathonial and others in stealth outline but getting the out of view message when targetting. That again tells me that the server is not well.

 

[Xray]

The thing that i dont like about this is that GoA won't officially admit there is a problem. On their website they have tried to blame the lag on large numbers of people logging into the same zone. But un-officially on these forums their GM's have admitted that there is a lag problem, but that it lies with Open Transit.

This is after all a Massively Multiplayer Game, if there servers can't cope with large numbers of people they should limit the number of people on the server like they did in NF Beta.

I played on the US servers for a month before NF came out here. And there was never any lag like the lag we are getting.

 

[tierk]

GOA=Toilet. Keep paying em subs and they will continue to give poor service.
oh and for that muppet flaming at the beginning of thread u really are a retard if you have bought into all the bs goa give you and you should maybe try playing the game on US servers and then maybe get a clue.

 

[Knolan]

is it that time of the month again already?

hehe thats below the belt :> (literally)

 

[Tio McShire]

The box the game comes in doesn't say:

System requirements
P4 2.4
512Mb
GF4
and you must install a ping plotter too

On the bit on the box about connection it does not say:

credit card and internet access are required.
and you need a ping plotter because we cant be arsed to sort out our delivery of this product to you.

so why should any of us have to do this?

Because GOA have asked freddyshouse readers to ?
what about the majority of players who don't read these forums or who may or may not know what a ping plotter is ?

To the gamer who buys this game in a shop and goes home to play it these steps go beyond the realms of 'fine print' and into the realms of 'do these french fools actually know what they are doing?'

Since you guys seem so fond of analogies ....

If you hail a cab and halfway through the journey the driver gets lost.. how would you feel if the driver said ' hmmm im not sure which turning i was meant to take, but pay me full fare anyway and try and use this map to see where we are and if you can possibly tell me where the fuck i went wrong'

 

[IainC]

The thing that i dont like about this is that GoA won't officially admit there is a problem. On their website they have tried to blame the lag on large numbers of people logging into the same zone. But un-officially on these forums their GM's have admitted that there is a lag problem, but that it lies with Open Transit.

This is after all a Massively Multiplayer Game, if there servers can't cope with large numbers of people they should limit the number of people on the server like they did in NF Beta.

I played on the US servers for a month before NF came out here. And there was never any lag like the lag we are getting.

Yes we have 'admitted' there is a problem. We have also raised the issue with OT however without evidence of where and when people are getting problems they cannot do anything.
There is nothing wrong with our servers or network, it all runs fine. The problems are in the routing you use to reach our network. Routing that is entirely out of our control as it is owned and maintained by another company.
The point on our website about lag is specifically regarding lag in NF zones only and is in response to players reporting lag specifically in those zones or being unable to get into the frontiers - which is a different issue to the background lag you are experiencing intermittently from OT routing.

Tio, as I've said in another one of the threads regarding this. It's not just FH readers. Anyone who reports the lag to RightNow which is our official suport channel is asked to provide a pingplot. This is so we can help you resolve this issue. Our responsibilty begins and ends with maintaining the servers and keeping downtime to a minimum. If external circumstances affect your connection to our servers then, as far as we can we will attempt to resolve it. This is what we are trying to do. When you understand how the internet works, please keep coming up with analogies, until then please don't muddy the issue with inaccuracies and misinformation.

 

[Raven]

At least todays GOA have recognised there is a problem, 18 months ago i think they shared their PR man with Iraq. Open Transit didnt seem to interested when i sent them a ping plot report, reading between the lines they said "fuck off, we dont care"

 

[jokke]

what i dont understand goa dude, is that 90%-100% of excal lag on the same time? that makes me belive its not a local problem.. when dudes from all over europe whine about the lag on the same time. but then again, i do not have much knowlegde in how a mmorpg works. just makes me sad to see ppl leave the game due to lag

 

[Garnet]

I say we take off and nuke the entire site from orbit. Its the only way to be sure xD

 

[Huntingtons]

Tio, as I've said in another one of the threads regarding this. It's not just FH readers. Anyone who reports the lag to RightNow which is our official suport channel is asked to provide a pingplot.

so you agree that we should do the work because you provide crappy service?

 

[Nott]

Bottom line for me is that I pay GOA to provide me with a product. If they can't deliver it to my satisfaction I cancel. To me its that simple.

 

[Kathal]

Bottom line for me is that I pay GOA to provide me with a product. If they can't deliver it to my satisfaction I cancel. To me its that simple.

So if you buy a vacation to Rhodos and the weather is crap and there is a strike in the public transport companies you whine about your travel agency for giving a crapy service??
What if terrorists took out 10 of the 15 (or whatever the number is) central DNS servers?? Would you blame Goa and whine like a little child??

so you agree that we should do the work because you provide crappy service?

Shitforbrains read the post again. Goa does NOT have control over the internet.
Its like you saying "DAoC don't work. Fix it". Chances are that YOU have done something wrong and if you don't give the proper info about the problem then the support ppl wont be able to help you.

 

[tierk]

There is nothing wrong with our servers or network, it all runs fine.

:eek2: Not meaning to be the bearer of bad news but i think that just about your entire customer base would disagree with you on that one. Unless we have totally different outlook on what the words "working fine" means.

 

[tierk]

So if you buy a vacation to Rhodos and the weather is crap and there is a strike in the public transport companies.

blah blah blah... u really need to get a clue if you think that goa is doing anything to make things better for you. Been playing the game for a long long time and believe me there is nothing these people have done in all that time that would make me think, even for one minute, that the people at hq give a toss about anything we say or do except show me the money.
You coming on here and insulting people because you dont agree with them just shows how little u know about the history of this shitty company and the extra special service they have provided us with over the years.