Goa are...

domin8or

Fledgling Freddie
Joined
Dec 22, 2003
Messages
13
Their Costumer Support Is A Automatic Smtp Server Which Sends Message After 6 Months, "sorry, We Can't Help You, We Don't Give Customer Support, We Only Rip Money Off People."
 

Jaem-

Can't get enough of FH
Joined
Jan 20, 2004
Messages
2,498
Someone woke up on the wrong side of their bed? :S
 

Vesania

Fledgling Freddie
Joined
Dec 22, 2003
Messages
262
domin8or said:
Fat, Hairy Ugly C.U.N.T.S! Their Costumer Support Is A Automatic Smtp Server Which Sends Message After 6 Months, "sorry, We Can't Help You, We Don't Give Customer Support, We Only Rip Money Off People. Now Piss Off".

<laughs> If you don't like it, you don't have to play.

I think you can still catch your pram if you try hard; it rolled that way <points>.
 

Alan

Fledgling Freddie
Joined
Aug 3, 2004
Messages
3,972
domin8or said:
~Pointless Babble

Ive always had a reply to my RightNow calls within 24hrs and the vast majority solved within 48hrs, its still not perfect (ohh how we crave for ingame CSR) but its pretty damn good now.
 

Svartmetall

Great Unclean One
Joined
Jan 5, 2004
Messages
2,467
Their customer service was indisputably a steaming pile of walrus shite until very recently (that and their infuriating refusal to give us the co-op server we deserve having long been my two big gripes with GOA).

For someone who has publicly said on many occasions that RightNow is a total pile of shit...since the advent of Requiel and Zenythe at GOA I've had actual bona fide responses to RightNow queries. No, really. And Requiel's updates during the last patch day were all anyone could have asked for, so it actually does look as though they're getting the customer service thingy sussed out at long last.

Now all they have to do is get the long overdue Euro co-op server sorted and we'll be fine (sorry, just had to work it in somewhere) :p.

...
 

tris-

Failed Geordie and Parmothief
Joined
Jan 2, 2004
Messages
15,260
i want to let you in on a secret. you dont PAY for customer support from GOA. it is a FREE service. they dont have to be good, they can be what ever they want to be. they will get money from other departments, like most customer support centres etc.
 

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