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[Tom]

Merry Christmas 2014:
View: http://youtu.be/GYM_Exy8MVI

 

[Moriath]

Merry Christmas 2014:
View: http://youtu.be/GYM_Exy8MVI

Hmmm ?

 

[TdC]

I...don't...understand 0_o

 

[Moriath]

I...don't...understand 0_o

It's scandiwegians for you. Completely weird.

 

[Scouse]

Citation needed.

It's a clear management failure. The staff are no better or worse than any others.

Business model broken - if they walk to your door without parcels then they are being instructed to do so and refusal means no more job.

Xmas day out of a job is a total shitter for lowest paid employees. And when they go on the dole feel free to kick them when they're down and call them sponging slackers and wasters...

 

[Moriath]

All hale citizen @Scouse

Viva the revolution, up the unions.

 

[Raven]

It's a clear management failure. The staff are no better or worse than any others.

Business model broken - if they walk to your door without parcels then they are being instructed to do so and refusal means no more job.

Xmas day out of a job is a total shitter for lowest paid employees. And when they go on the dole feel free to kick them when they're down and call them sponging slackers and wasters...

Bollocks, the others manage. The timing could be better obviously and I feel for the non useless staff (Whoever they are) but fuck the drivers, utterly useless.

 

[Raven]

Too late to edit, they will walk into another job, the industry is literally crying out for delivery drivers.

 

[Gwadien]

Bollocks, the others manage. The timing could be better obviously and I feel for the non useless staff (Whoever they are) but fuck the drivers, utterly useless.

lol, you're a twat.

Do you ever think -why- the drivers are shit?

Especially for Yodel or the other main courier services that have contracts with the likes of Amazon?

They get self employed drivers who get paid like 50p a parcel, that's why it's a shit service, you pay for a shit service, it's not the drivers fault.

They want self employed drivers to maximise their profits, if you wanted to get a good service then you'd demand the use of a courier service where the drivers are paid a wage, not per parcel.

 

[Raven]

Well, no. Why would you walk up to a door, write a sorry we missed you card, post that card through the door.

When you can just deliver the parcel.

They get paid minimum wage, plus mileage (40p a mile or so, more than their shitwaggons are worth) plus a (small) per delivery amount.

They do fairly well actually for utterly failing to do their function. DPD and the like do it excellently, there is no reason at all Shitty link or Yodel can't.

Or...lets look at it another way. If you had a take away company that consistently delivered half cooked rancid food, would you still order from them...just to keep them in business? Would you fuck.

 

[Gwadien]

Nope, it's like you ordering from an Indian, and then the Indian not having their own delivery service, so they use a taxi which brings it 2 hours late, which you then complain to the taxi, not the company.

Amazon use them because they're cheap, that's why DPD do it excellently, and the others do not, got an issue? boycott companies that use the cheap couriers, in return, don't expect the free deliveries and stuff.

and no, they're usually not paid a minimum wage, alot of drivers are sub contracted by a self employed driver who decided to be a bit of entrepreneur and sometimes pay per house they knock on - so a no delivery = pay.

And it's more common in the 'cowboy' courier companies.

 

[Raven]

So you complain to the shitty delivery service or the merchant? Yeah, exactly.

Its not the merchants fault the delivery service is dogshit and you should quite rightly advice them to use someone else, and they will if it means further custom.

bing bing bing, no merchats. the shit delivery service goes bust.

Shitty link used to deliver all of Ebuyers stuff, was a nightmare for years, an utter shambles. I am honestly surprised they have lasted this long. I literally wasted at least 5 days of holiday waiting for shitty link to get their act together and deliver the goods they have been paid to deliver.

Jesus, there is hand wringing socialism, and there is hand wringing socialism.

Fuck shit companies tbh. How hard can it be to pick up a parcel from A and deliver it to B.

 

[Gwadien]

So you complain to the shitty delivery service or the merchant? Yeah, exactly.

Its not the merchants fault the delivery service is dogshit and you should quite rightly advice them to use someone else, and they will if it means further custom.

bing bing bing, no merchats. the shit delivery service goes bust.

Shitty link used to deliver all of Ebuyers stuff, was a nightmare for years, an utter shambles. I am honestly surprised they have lasted this long. I literally wasted at least 5 days of holiday waiting for shitty link to get their act together and deliver the goods they have been paid to deliver.

Jesus, there is hand wringing socialism, and there is hand wringing socialism.

Fuck shit companies tbh. How hard can it be to pick up a parcel from A and deliver it to B.

Right, so if they're shit (and everyone knows they're shit)

Why doesn't Amazon use DPD or a better courier?

 

[Raven]

...er. Thats probably why Amazon now use their own courier service... ie. The reason Shitty link have gone out of business....

Basic common sense.

To make it really simple. Everyone stopped using shitty link, shitty link had no customers left, shitty link went out of business.

 

[Gwadien]

I'm quite certain Amazon have used Yodel the last time I got a parcel, or they've still been shitty self employed couriers; same issues.

 

[Raven]

They do use yodel at the moment when their own supply chain is over run (at the moment) but I can say for certain that this time next year they will use no 3rd party delivery firms, at all.

They are in the process of expanding their warehousing and hubs, they are investing millions in getting goods to you next day and eventually same day. The company I work for has done around 2mil of business with them this year in their distribution network.

They are in the business of selling absolutely everything with the fastest delivery possible, that's what they do. Using lololool delivery inc is not part of their business model.

 

[Gwadien]

They do use yodel at the moment when their own supply chain is over run (at the moment) but I can say for certain that this time next year they will use no 3rd party delivery firms, at all.

They are in the process of expanding their warehousing and hubs, they are investing millions in getting goods to you next day and eventually same day. The company I work for has done around 2mil of business with them this year in their distribution network.

They are in the business of selling absolutely everything with the fastest delivery possible, that's what they do. Using lololool delivery inc is not part of their business model.

My point remains though.

There will always be a need for a shit cheap courier service, and until the consumer complains at both levels it will always remain.

 

[Raven]

Well ofc there is a need for a shit delivery company but that will always remain man and his van for local deliveries. You simply cannot run a business with hundreds of transit vans, lets say £500 a month for each vehicle alone, plus another 2k, when you consider wages, NI contributions, insurance, fuel etc on top of your own building costs, sorting, distribution, other staff 500k-1mil a year per site? etc You are talking millions of pounds cost per year. If you can't make more than it costs to run your business then you soon find yourself broke.

If you have no big ticket customers (the merchant is the customer, not you) then you are fucked. If you can't provide a service that suits your customer then they won't use you any more.

DPD offer a brilliant service, if they say they will deliver then they will, the driver even contacts you before hand (Amazon use DPD for return collections btw)


But we should still feel sorry for them and accept a wank service?!

Bollocks, if I want something delivered on X day then I expect it to be delivered on X day.

 

[CorNokZ]

This discussion

 

[Raven]

We need a cat gif to get this thread back on target.

 

[Raven]

In other news. WHY THE FUCK ARE THERE CAT TREATS ALL OVER MY DESK?!

 

[Shagrat]

In other news. WHY THE FUCK ARE THERE CAT TREATS ALL OVER MY DESK?!

Cause your a pussy?

 

[Scouse]

Well, no. Why would you walk up to a door, write a sorry we missed you card, post that card through the door.

When you can just deliver the parcel.

Because either A) they don't have the parcel and they have been instructed to do so to shift blame from courier to customer or B) they get paid per attempt, in which case what @Gwadien said.

Either way = Company, *not employee*.

 

[Moriath]

Because either A) they don't have the parcel and they have been instructed to do so to shift blame from courier to customer or B) they get paid per attempt, in which case what @Gwadien said.

Either way = Company, *not employee*.

Yodel used to get paid by each attempt. So some driver sat in the pub and gave cards for kids to run round and post and not actually try at all. That's a management problem paying by incentivising the wrong act.

However city link were loss making two years ago when they were taken over. And after burning through 40m they are still loss making.

So either management were crap. Or processes were crap.

One or the other meant crap service and even tho they had over 300 m turnover they still didn't turn a profit.

As an employee you must have seen the writing on the walls. I know in comps it's I have worked for before redundancies were never not expected.

But if all delivery companies were like dpd or Dhl etc then we would be in a good place. That's how capitalism works. You do shit people don't use you and you go out of business.

Anyone feeling sorry for the company needs to go live in China

 

[Scouse]

You can be a right fucking moron at times @Moriath.

Where have I expressed *any* sympathy for the *company*?

 

[Moriath]

You can be a right fucking moron at times @Moriath.

Where have I expressed *any* sympathy for the *company*?

First part was about your post rest was about what gwadiens was saying. But cba to multi quote people. Obviously if you haven't said anything about it it doesn't apply to you.

 

[russell]

You two are at it again?!

 

[Edmond]

 

[Gwadien]

Okay, I'll explain more, I don't care about the company, I care about the people, the shitty couriers gave people a job at the end of the day, and a lot of them were people in shit situations, criminal records etc so they could get a job else where, so the employers and other workers sub letted their work to these people so they could afford to get something nice for Christmas.

There's so little empathy on this forum its disturbing, the attitude should be yay, they've gone bust so they can stop abusing people, not yay, people have lost the only pathetic way that they made a couple of quid.

 

[Moriath]

You should know by now I find it hard to empathise with anyone because of my aspergers. So unless it directly affects someone I know it doesn't bother me.

The way this affects me is that I have spent ages waiting in for non existent deliveries from said company and I'm glad it's out of business. Rest of it is life. And no one said life was fair or easy.