Flimgoblin said:they post announcements on the website, they copy them here and post updates and more detailed information.
What's the problem exactly?
Flimgoblin said:I guess some people just like to whine - shall we go back to them not posting any updated info on here and just a "we're working on it" on the official website then?
Flimgoblin said:they post announcements on the website, they copy them here and post updates and more detailed information.
What's the problem exactly?
I guess some people just like to whine - shall we go back to them not posting any updated info on here and just a "we're working on it" on the official website then?
Azathrim said:The least one could expect is a post confirming the issue and giving a brief detail - through an official channel - explaining what the issue is about, and then an ETA. Once the ETA is reached, ań update must be givin either saying the problem is fixed or a new ETA. Anything else is unprofessional.
Flimgoblin said:they post announcements on the website, they copy them here and post updates and more detailed information.
What's the problem exactly?
shall we go back to them not posting any updated info on here and just a "we're working on it" on the official website then?
Takitothemacs said:Corruption of a database is a serious issue... I would rather see the server down for 2,3,4 or 14 days and them fix the problem than see the server brough back up before its fixed.
Soze said:Or do you want to see a hourly post saying our techs and there techs are trying to fix it we dont have a time scale yet?
Azathrim said:The least one could expect is a post confirming the issue and giving a brief detail - through an official channel - explaining what the issue is about, and then an ETA. Once the ETA is reached, ań update must be givin either saying the problem is fixed or a new ETA. Anything else is unprofessional.
apparently that was brite and his crew of pwnz0rstarsBahumat said:lol i was on camlann yesterday and omfg 8man groups of theurgists with names such as "pmmewhen prydwynisback" running about. those pryd-wyn-ites such love bd's and theurgs
Azathrim said:Not everyone does though. In fact, quite alot only rarely reads FH - if ever. That's my concern.
Flimgoblin said:And they'll go to the daoc homepage see the message saying "Prydwen is down" from yesterday, look at the server monitor and see that prydwen is indeed down and go "oh well" and go do something else.
Bahumat said:lol i was on camlann yesterday and omfg 8man groups of theurgists with names such as "pmmewhen prydwynisback" running about. those pryd-wyn-ites such love bd's and theurgs
Azathrim said:It's 14:00 and they will think that GoA is incompetent. Im sure there's a very valid reason on GoA's part, but they haven't informed of it and thus too many will reason to incompetence.
Xalin said:A couple of questions that are floating around:
Realise that these are MY answers not GOA's official answers
Q. Will you be giving everyone Cheese Swords?
A. Very likely.
Xalin said:Q. Why is there more info on the forum then on the official website.
A. Because I can post on the forum and not on the website. Posting on the website requires me or someone else to write a newspost, then it needs to get proofread/edited and then it goes up there. Also we simply don't use the site for minute to minute updates we use the website for "big" things. And then try to use FH when possible to keep you updated between newspost.
The simple truth is that no matter how we organize the flow of information to you it will never be quite good enough. If we had minute to minute updates on our official site people would whine they had to read through to much bs to read the important stuff. Etc.
Azathrim said:Personally I like the level of information you put up on FH. Why not just write somewhere on http://daoc.goa.com/ that this is the place to find service information and have it done with? It would ensure that all the costumers would at least have the chance to be aware of where to find suchs information.
Flimgoblin said:sending poor unsuspecting players to FH - are you a sadist?
Pretty sure they've linked to specific threads on FH in the past though for updates.
they haveFlimgoblin said:sending poor unsuspecting players to FH - are you a sadist?
Pretty sure they've linked to specific threads on FH in the past though for updates.
Jamie Li said:well one more question
1) Will prydwen be up at all today or will it be down for the whole day
as i'm getting board of excal![]()
Xalin said:The simple truth is that no matter how we organize the flow of information to you it will never be quite good enough. If we had minute to minute updates on our official site people would whine they had to read through to much bs to read the important stuff. Etc.
Xalin said:A couple of questions that are floating around:
Realise that these are MY answers not GOA's official answers
Q. Will people get there items/MLXP/EXP/gold back?
A. .
scorge said:Give Webcam showing GoA at work!![]()
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Nausilus^^ said:No offense, but you DO know that there's an edit button, don't you scorge?