If you can't be bothered to read my whine, scoll down to the text in bold for the actual question . Hmm well. My mum phoned me up today telling me she had a new pc from pc world. Why she didn't ask me before she bought it I don't know, as I could have made a better pc for £400 less . First, they neglected to tell her she needed a USB cable for her printer... They convinced her to get a £200 PC Clinic thing, which was for 3 years and entitled you to free service checks, fixs and things. I told her this was a waste of money (imo anyway) as I can fix any software problems and hardware should be covered by warnty. We traveled back to PC world to get a refund of the £200 as the guy said she could change her mind within 14 days. It was Spanish Inquisition when we went there, with about 6 different people asking reasons why I didn't want it. I said I would fix it myself, and they said 'Yes, but you will void the warenty by opening it up' I replyed 'Yes.. but I won't need to open it up when its under the 12 months warenty, I'll send it to you. After that period it won't matter if I open it up as there will be no warenty to void..' They tried to say lots of other things which were pritty stupid, but would convince anyone who didn't know what they were on about . Anyway, the pc is an 'emachine' they told me that the power supply is a special one, and only PC World can get hold of it. They also said they would have to fit it (Thus costing something like £100 if the power supply went). I know its pritty unlikely for the power pack to go as ive had a computer for 7 years and its runing fine .. but is what they said true?