Clown
Part of the furniture
- Joined
- Dec 22, 2003
- Messages
- 4,292
Fucking mother bitch arse twat.
I put in an order for that camera I said in the imaging thread from www.internetcamerasdirect.co.uk, who I've used before and they were quick and efficient (with no problems from the courier back then). The parcel was sent out for next day delivery on the 30th December, to be delivered on New Year's Eve. And apparently it was. Someone named MURRAY signed for the package at my house. Yeah right.
Anyway, the online tracking thing said that the goods were out for delivery until recently (today?), when it said that the goods have sucessfully been delivered. Which is why I started making proper queries today. I tried contacting the local depot last week, but they never picked up the phone. I gave up after about an hour listening to rubbish phone music.
Today though, as soon as I saw that the status said Successfully Delivered, I phoned the shop. They said that I should call the depot . Oh, God. Punctuation after smilies kill me. Anyway, I couldn't get through as usual, so I called head office, who put me through to customer services, who told me to phone the local depot. Shit. After over an hour on hold to my local depot, I find out that I should contact the senders (the shop), and they should contact their local depot to put in a claim to start the investigations. This should take about a week apparently.
I call the shop, they tell me that I've left it too late. Fuck off. It only just said Successfully Delivered today. As far as they're concerned, it has been signed for at my address since 31st December, and I've left it too late. "It's impossible for the tracking service to only just change recently. It has been like that since 31st December. I don't expect them to accept the claim"
So, err, now what? I'm out of pocket by £400 and there's nothing that can be done? I doubt it, but I don't know any better. I better go knocking around my neighbours houses and see if any of them are called "Murray".
I put in an order for that camera I said in the imaging thread from www.internetcamerasdirect.co.uk, who I've used before and they were quick and efficient (with no problems from the courier back then). The parcel was sent out for next day delivery on the 30th December, to be delivered on New Year's Eve. And apparently it was. Someone named MURRAY signed for the package at my house. Yeah right.
Anyway, the online tracking thing said that the goods were out for delivery until recently (today?), when it said that the goods have sucessfully been delivered. Which is why I started making proper queries today. I tried contacting the local depot last week, but they never picked up the phone. I gave up after about an hour listening to rubbish phone music.
Today though, as soon as I saw that the status said Successfully Delivered, I phoned the shop. They said that I should call the depot . Oh, God. Punctuation after smilies kill me. Anyway, I couldn't get through as usual, so I called head office, who put me through to customer services, who told me to phone the local depot. Shit. After over an hour on hold to my local depot, I find out that I should contact the senders (the shop), and they should contact their local depot to put in a claim to start the investigations. This should take about a week apparently.
I call the shop, they tell me that I've left it too late. Fuck off. It only just said Successfully Delivered today. As far as they're concerned, it has been signed for at my address since 31st December, and I've left it too late. "It's impossible for the tracking service to only just change recently. It has been like that since 31st December. I don't expect them to accept the claim"
So, err, now what? I'm out of pocket by £400 and there's nothing that can be done? I doubt it, but I don't know any better. I better go knocking around my neighbours houses and see if any of them are called "Murray".