GOA: What are you doing to fight the lag?

[Cirandi]

I must say i'm surprised to see this, i haven't had the slightest lag delays even during peak hours. Not once. Neither have the people i've been on TS with during 90% of my playtime (Different country and different ISP from me). Actually, i think the problem is more with your ISP or your own hardware then Opentransit on this.

 

[Skaven]

why don't you chaps with the lag get pingplotter and post your traceroutes so you can narrow down where the exact problem is coming from.

 

[longbow]

your lucky to get in to get the lag..once again and for the 5th night running i can't log in ... unable to authorise

My son hasnt been able to authorise his acount for 3 days - it doesnt matter what time of day or night - or even which computer he is using he cant authenticate. And what are the CS team doing? nothing - the one and only email he has had had absolutely nothing to do with his problem. Its time they got their act together and sorted these issues out.

 

[rynnor]

why don't you chaps with the lag get pingplotter and post your traceroutes so you can narrow down where the exact problem is coming from.

I have tried some tracert's and they seem fine right up till they hit the server cluster - around 60ms is my average but its possible that the ISP's are doing different things for different types of traffic?

I dont know - its certainly not my specialty area

 

[Manisch Depressiv]

why don't you chaps with the lag get pingplotter and post your traceroutes so you can narrow down where the exact problem is coming from.

This will not help. Some routers drop ICMP ping replies all the time or they will drop them when they are under load and you will get the impression that you have packet loss where the routers just don't care about the pings as they have more important stuff to route.

I have normalish 60'ish ms to the Warhammer servers.

 

[aika]

trace doesnt show anything, you can have a perfect 20 ms ping cause the servers will have a priority on ICMP packets and thus will show you this ping, while actual ingame packets are gonna be raped by opentransit trafficshaping or whatever.

Also how can you explain that I get no lag at all in any other area apart from scenarios?

 

[Risengrave]

Yep, lag in RvR Scenarios only, PvE seems to be fine, having the same issue as a previous poster having to spam the Hotkeys til they decide to fire off. Obviously it's a server issue.

 

[Skaven]

Oh well, was just an idea. It worked with daoc anyway as it ended up with requiel posting the pingplotter results back to opentransit. If it is opentranshit their using again its no surprise.

 

[Manisch Depressiv]

Another night full of lag.

:-(

 

[Andrilyn]

Yeah getting the same, only in scenario's.
Spells that have a 1 sec cast time become 5 secs etc, totally unplayable or atleast on a competitive level.
Weird that it's only in scenario's as everything is fine outside of the scenario's in open RvR or PQ's or the likes.

 

[Stazbumpa]

A night of RvR goodness, did about 6 scenarios, some world RvR and even visited a keep that we somehow managed to control for most of the evening.

1 CTD and no lag at all for the entire evening, which is a result. I personally think its combination of your connections and playing on very full servers.

 

[Manisch Depressiv]

1 CTD and no lag at all for the entire evening, which is a result. I personally think its combination of your connections and playing on very full servers.

Please read up, okay?

The same occurs on emptier servers.

What do you mean with our connections? I am not responsible for the way the packets get routed to GOA.

I am a bit tired of people coming up with the usual "it's your PC/connection"-stuff, frankly if this doesn't get sorted out people will leave this game like they did with Tabula Rasa and Age of Conan and that can be not in our and Mythic & GoA's interest.

 

[TheBinarySurfer]

Please read up, okay?

The same occurs on emptier servers.

What do you mean with our connections? I am not responsible for the way the packets get routed to GOA.

I am a bit tired of people coming up with the usual "it's your PC/connection"-stuff, frankly if this doesn't get sorted out people will leave this game like they did with Tabula Rasa and Age of Conan and that can be not in our and Mythic & GoA's interest.

I agree, this is an ongoing problem unrelated to individual connections/servers. Had it again tonight - weirdly again late-night is worse lag-wise?

 

[Belisar]

Had a whole group suffering lag in certain scenario's but not all. Some even CTD.

No lag at all in PvE.

My PC has a pretty decent spec so if it hardware related I would expect most peeps to be suffering. Wondered if it is the DAoC type thing where there are too many peeps on close proximity all doing their thing and the game struggles to cope.

Kind of frustrating to see an action with no cooldown not ready. Decent night otherwise.

 

[GReaper]

Scenario performance is quite pathetic at times, it sucks the fun out of RvR. I'm getting fedup of seeing "ABILITY NOT READY YET" when I'm trying to cast spells.

 

[thergador]

I must say i'm surprised to see this, i haven't had the slightest lag delays even during peak hours. Not once. Neither have the people i've been on TS with during 90% of my playtime (Different country and different ISP from me). Actually, i think the problem is more with your ISP or your own hardware then Opentransit on this.

Try a different tack please i have a very good pc my isp is not doing any shaping on gaming traffic and that to the fact that i have prove to them on a support ticket via a wireshark and ping plot while getting the auth failed. its the server that times out or keeps send syn or fin packets. ie the server cant cope with load

and i got a using 3rd party aps warning for doing the test

 

[Rayko]

as I'm speaking now, I'm experiencing HUGE lag in the talabec dam scenario! and I really mean huge... as in 10 seconds lag sometimes, everyone in the scenario has it
funny thing, we don't have it in PvE

 

[Zoia]

Aye I'm getting quite a lot of lag now. It's especially annoying when you are chasing someone, clearly right behind them, but keep being told you are out of range. Also, when a morale ability is up and you are mashing the button but it's not going off

That's the same as i'm getting. I don't have much lag, but i often seem to be out of range, even though i can't run any closer due to collision detection.
Today i was chasing some guy for a while(open RvR) and i couldn't hit him, only use my ranged snare. Eventually he stops, knocks me off a cliff and laughs at me as he runs to safety.
Reminds of me DAoC and the "target out of range" crap we had there.

 

[Vasconcelos]

Today, even PvE is horribly laggy....

 

[Stazbumpa]

Please read up, okay?

The same occurs on emptier servers.

Go on them Einstein, you explain it. Why do I have virtually no lag and you do?

What do you mean with our connections? I am not responsible for the way the packets get routed to GOA.

I'm connecting via GOA, same as you, I'm playing Warhammer, same as you, but I'm having no problems at all. If there was a problem their end I would have the same issues as you, but I don't so the next logical step is to look at your end.
Some ISP's are shit at routing their customers, you have the ISP modem to user ratio to consider, then theres the actual state of the exchange near your house, not to mention the quality of the line that runs into your socket on the wall.....the list goes on.

I am a bit tired of people coming up with the usual "it's your PC/connection"-stuff, frankly if this doesn't get sorted out people will leave this game like they did with Tabula Rasa and Age of Conan and that can be not in our and Mythic & GoA's interest.

Like I said, if packet loss and traffic routing was solely a problem of GOA's doing then I'd be on here moaning like fuck too. Explain to me logically why you have lag and I don't but its still all GOA's fault.

I'm all ears.

 

[Xandax]

I must say i'm surprised to see this, i haven't had the slightest lag delays even during peak hours. Not once. Neither have the people i've been on TS with during 90% of my playtime (Different country and different ISP from me). Actually, i think the problem is more with your ISP or your own hardware then Opentransit on this.

Good hardware - good ISP with good speed - still getting problems, especially within scenarios and so are many others.

 

[aika]

Like I said, if packet loss and traffic routing was solely a problem of GOA's doing then I'd be on here moaning like fuck too. Explain to me logically why you have lag and I don't but its still all GOA's fault.

I'm all ears.

Explain how I get no lag in game, in normal rvr zone, in a siege with 100+ players I can play normally.

The moment I enter a scenario, I cant use my morale abilities, its VERY laggy sometimes (not all the time). Like I press a button and it doesnt do anything and goes off only after 2-3 seconds.

Yes thats totally related to my ISP/PC.

 

[Manisch Depressiv]

If there was a problem their end I would have the same issues as you, but I don't so the next logical step is to look at your end.

That's just your fantasy and not logic! We have different routes and even if we had the same routes your traffic can have a completly different priority! The matter is a bit more complex than just a "if I don't have any problems and you have then it's your fault".

Through the years, I've always had lower latency connections to French servers in comparison to UK, German or NL servers, from 3 different German DSL providers, but it was always playable. I used to play FPS regulary on French servers.

I have made some points about the odd routing from Germany to Warhammer's servers, which you omitted (longer route than to DAoC's servers, over the sea and back), I have written that the problems might as well be on carrier level and that Blizzard has support going for such a thing where users can report their routes so Blizzard can investigate and ask to rearrange the routes on carrier level. That odd routing via the canal and back can have a highly asynchrone route as a result, where the packets have a way different send- than recieve-way.

I used to play EVE, Tabula Rasa, DAoC EU/US, Age of Conan, GR:AW2, CoD4 lately from the same machine and the same provider lately and I never had permanent network lag for 5 nights in a row!

Now, my record with the various games is quite okay I think, shall I bomb you now with random Opentransit whine found on Google so you can set it in comparison?

I think it would be best for GoA to provide a dedicated facility where one report such problems, like I mentioned, the current help form will not even take a pasted trace route as it is limited in size.

 

[Tallen]

It's all very odd. There doesn't initially seem to be any commonality between these problems.

I get no lag whatsoever on Karak Hirn, nor on Eight Peaks. I do have a high spec PC and a great ISP, but my connection is only 2meg.

No-one i know has any lag problems either, or if they do, they never mention it. Perhaps everyone with these issues should begin collating PC specs, ISP's, locations etc to see if there is any common denominator and then submitting this information to GOA in one go.

 

[Stazbumpa]

This is sounding more and more like a continental problem, nobody I know in Britain has any of these problems with WAR. In fact I just finished a 3 hour session with my guild in RvR, keep siege and all. No lag, no CTD, no worries.
A good strong connection to Warhammer is just another reason that being British is awesome

And GOA are French, oh the irony

 

[Legean]

This is sounding more and more like a continental problem, nobody I know in Britain has any of these problems with WAR. In fact I just finished a 3 hour session with my guild in RvR, keep siege and all. No lag, no CTD, no worries.
A good strong connection to Warhammer is just another reason that being British is awesome

And GOA are French, oh the irony

Im in the UK and experience lag in scenarios, open field is flawless but in scenarios spells essentially take twice as long to cast. Have a mid-high end PC so i'm fairly confident that isn't the issue. Its the same with some of my guildies from the UK.

 

[Adlatus Hellbringer]

UK here - great pc - good ISP and getting lag in Tier 2 scenarios, almost to the point where it is unplayable. Only noticed it today hopefuly it sorts itself out.

 

[ramathorn]

located in the uk also and getting these problems in scenarios. very intermitant.

 

[Manisch Depressiv]

It's all very odd. There doesn't initially seem to be any commonality between these problems.

I get no lag whatsoever on Karak Hirn, nor on Eight Peaks. I do have a high spec PC and a great ISP, but my connection is only 2meg.

No-one i know has any lag problems either, or if they do, they never mention it. Perhaps everyone with these issues should begin collating PC specs, ISP's, locations etc to see if there is any common denominator and then submitting this information to GOA in one go.

My route to e.g. Eight Peaks from a 16 MBit DSL connection in Berlin, Germany via Versatel:

szymon@chatsubo:~$ traceroute 80.12.99.226
traceroute to 80.12.99.226 (80.12.99.226), 30 hops max, 40 byte packets
 1  192.168.0.1 (192.168.0.1)  0.242 ms  0.348 ms  0.436 ms
 2  ber022ibr001.versatel.de (62.214.64.185)  7.226 ms  8.359 ms  9.605 ms
 3  v461.ber022isp005.versatel.de (62.214.108.105)  10.252 ms  11.665 ms  13.135 ms
 4  10g-7-4.ber023isp005.versatel.de (62.214.110.185)  14.621 ms  15.783 ms  16.992 ms
 5  10g-7-4.hhb002isp006.versatel.de (62.214.110.181)  23.435 ms  24.326 ms  25.521 ms
 6  10g-9-1.hhb002isp005.versatel.de (62.214.110.105)  67.404 ms  12.000 ms 10g-8-1.hhb002isp005.versatel.de (62.214.110.37)  13.104 ms
 7  212.162.18.133 (212.162.18.133)  12.998 ms  13.204 ms  14.297 ms
 8  ae-11-11.car1.Hamburg1.Level3.net (4.69.133.177)  38.192 ms  38.399 ms  38.601 ms
 9  ae-4-4.ebr1.Dusseldorf1.Level3.net (4.69.133.182)  28.507 ms  28.708 ms  28.904 ms
10  ae-1-100.ebr2.Dusseldorf1.Level3.net (4.69.132.130)  30.127 ms  30.329 ms  30.812 ms
11  ae-2.ebr1.Amsterdam1.Level3.net (4.69.133.89)  41.897 ms  42.091 ms  27.545 ms
12  ae-13-55.car3.Amsterdam1.Level3.net (4.68.120.145)  21.888 ms  128.124 ms ae-13-53.car3.Amsterdam1.Level3.net (4.68.120.81)  128.316 ms
13  opentransit-level3-te.amsterdam1.Level3.net (4.68.111.198)  30.003 ms  30.206 ms  30.400 ms
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * 80.12.201.2 (80.12.201.2)  46.880 ms
22  193.253.67.2 (193.253.67.2)  48.543 ms  49.529 ms  50.457 ms
23  * * *
24  80.12.99.226 (80.12.99.226)  57.284 ms  57.543 ms  37.656 ms

My route from server at a data center in Nürnberg, Germany:

traceroute to 80.12.99.226 (80.12.99.226), 30 hops max, 52 byte packets
 1  et.2.11-RS3K8.RZ6.hetzner.de (213.239.214.225)  0.306 ms  0.354 ms  0.385 ms
 2  hos-tr4.juniper2.rz6.hetzner.de (213.239.252.129)  0.574 ms  0.274 ms  0.452 ms
 3  * * *
 4  lambdanet-ffm-gw.hetzner.de (213.239.247.206)  13.422 ms  8.969 ms  8.261 ms
 5  217.243.216.73 (217.243.216.73)  11.678 ms  5.783 ms  3.851 ms
 6  f-eb7.F.DE.net.DTAG.DE (62.154.16.182)  4.069 ms f-eb7.F.DE.net.DTAG.DE (62.154.16.178)  4.083 ms  4.090 ms
 7  62.156.138.250 (62.156.138.250)  4.578 ms  5.057 ms  4.502 ms
 8  * * *
 9  * * *
10  ge-1-3-0-0.loncr5.London.opentransit.net (193.251.242.181)  22.799 ms  17.934 ms  18.036 ms
11  so-1-0-0-0.nrlil202.Lille.francetelecom.net (193.252.100.249)  21.974 ms ge-2-2-0-0.nrlil202.Lille.francetelecom.net (193.252.100.225)  22.423 ms ge-6-3-0-0.nrlil202.Lille.francetelecom.net (193.252.100.201)  22.356 ms
12  * * *
13  80.12.201.2 (80.12.201.2)  22.612 ms  26.044 ms  25.310 ms
14  193.253.67.6 (193.253.67.6)  22.416 ms  22.470 ms  22.318 ms
15  * * *
16  80.12.99.226 (80.12.99.226)  23.341 ms  22.290 ms  22.698 ms

The black hole after the Level 3/Opentransit peer is a bit annoying.

I run:

CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
RAM: 2 GB DDR2-667 MHz
MB: MSI K9N Platinum
GFX: nVidia G80 [GeForce 8800 GTS] (rev a2) with 640 MB memory

 

[Bone_Idle]

I play in the UK on KEP and on virgin 20meg cable.

In the normal zone PvE and open rvr/keep taking i get no lag at all, game runs fine.

Enter Tor Anroc and the casting lag starts. My cast bar fills up and stay full for about 2 seconds extra then i cast the heal, If i move it gets interupted.

Come out of the scen and everythings back fine again.