To my fellow danes
If you ever find yourself concidering buying something from Proshop.dk .....DONT!!!!!!!!
Bought a pair of Creative's wow wireless headset from them back in Oktober..
a month ago they suddenly snapped at the left ear, when i took them off after watching abit of tv.
having been a customer for 10+ years and more or less never having returned anything or complained i figured it would be a singe...How wrong I was!! they took ages "4 weeks" to handle my RMA and concluded that I was to blame due to exessive force! which frankly just isnt true...I've been very carefull with them, never been wrongly or forcefully handled, never been dropped, banged or otherwise. I simple took them off my head and ..SNAP!
So...me go google...turns out this is a well known weakness issue with this particular product. even creatives own forum is full of stories like mine...
so I give Proshop the benifit of the dout...maybe they werent aware "yeah righ?"
the responce I got was shocking and plain out arrogant.
So simply, just stay away!
And spread the News!
also if anyone "DK or otherwise" else has had or know of anyone who has had the same thing happen with the wow headset, please let me know as I intend to take this to "the next level" so to speak.
I'd also like to link my mail corrospondance up on trustpilot, anyone know how I can do that ?
cheers
If you ever find yourself concidering buying something from Proshop.dk .....DONT!!!!!!!!
Bought a pair of Creative's wow wireless headset from them back in Oktober..
a month ago they suddenly snapped at the left ear, when i took them off after watching abit of tv.
having been a customer for 10+ years and more or less never having returned anything or complained i figured it would be a singe...How wrong I was!! they took ages "4 weeks" to handle my RMA and concluded that I was to blame due to exessive force! which frankly just isnt true...I've been very carefull with them, never been wrongly or forcefully handled, never been dropped, banged or otherwise. I simple took them off my head and ..SNAP!
So...me go google...turns out this is a well known weakness issue with this particular product. even creatives own forum is full of stories like mine...
so I give Proshop the benifit of the dout...maybe they werent aware "yeah righ?"
the responce I got was shocking and plain out arrogant.
So simply, just stay away!
And spread the News!
also if anyone "DK or otherwise" else has had or know of anyone who has had the same thing happen with the wow headset, please let me know as I intend to take this to "the next level" so to speak.
I'd also like to link my mail corrospondance up on trustpilot, anyone know how I can do that ?
cheers