It does amuse me with everyones tales of piss poor service from such-and-such shop. Personally I have been screwed over royally by ebuyer, Microdirect and Dabs before now, to the point where I even had to take Microdirect to the small claims court. I wouldnt touch those three. Going back even further a flatmate got screwed over by Scan's RMA.
In his words "I know that soundcard was broken, cos I knelt on the bastard and snapped a capacitor off". They declared it no fault, charged him the fee and returned a completely different card to him complete with all capacitors...
However, only last month I RMA'd a PSU back to OCUK and it was absolutely fine.
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