- Joined
- Dec 22, 2003
- Messages
- 36,116
I'm currently on hold to Orange. Been with 'em for donkeys years.
Last year I lost my rag over how much I was paying and got through to their retentions team - and got unlimited everything to all mobiles + a new (at the time) Samsung Galaxy S2 for ~£28/month, including next-day insurance in (the inevitable) case I dropped a glass of water on it.
Which I have done.
So, I ring 'em up. They tell me that I'm not actually paying for the insurance. The cunts. Apparently I should have been checking my bills (for something that isn't on them) - which go straight in the bin anyway.
I tell them to go and check the recording of the call made to retentions when I moved over to the new contract - they say it could take weeks and if I want to leave they want me to pay up the remainder of my contract. Which they can get fucked with. I can get my PAC off them, but until I set something up I'd be sans phone.
I'd also have, I presume, a load of shitty legal action off debt collection companies on behalf of orange?
What are my options, O mobile-phonery geeks?
Last year I lost my rag over how much I was paying and got through to their retentions team - and got unlimited everything to all mobiles + a new (at the time) Samsung Galaxy S2 for ~£28/month, including next-day insurance in (the inevitable) case I dropped a glass of water on it.
Which I have done.
So, I ring 'em up. They tell me that I'm not actually paying for the insurance. The cunts. Apparently I should have been checking my bills (for something that isn't on them) - which go straight in the bin anyway.
I tell them to go and check the recording of the call made to retentions when I moved over to the new contract - they say it could take weeks and if I want to leave they want me to pay up the remainder of my contract. Which they can get fucked with. I can get my PAC off them, but until I set something up I'd be sans phone.
I'd also have, I presume, a load of shitty legal action off debt collection companies on behalf of orange?
What are my options, O mobile-phonery geeks?