Requiel said:1: It's not bi-directional. Your route to our servers will very likely not be the same as our route to you or to anywhere else.
2: It's not likely a router 'in the middle of timbuktu', there are major datacentres which practically all of Europe gets routed through. Paris, Berlin, Amsterdam and London are the main European ones, if there's a problem with a big hub at one of those places then peopel from all over Europe will experience the problem. Believe it or not but of the most recent lag problems, nearly all have been from outside our network and those problems can only be fixed if we can show the company responsible that they are responsible. They don't react to vague guesses, we have to show them evidence that there's a problem on their network first.
What if I share a connection to the net (via a router), and I can say that I have lag on pryd/excal but not on Glastonbury ? Correct me here if I'm wrong (which might be the case due to alcohol) ? Maybe it's just coincidence all the time, but to me it seems that pryd/excal is always in the front when it comes to standing at the frontline in regards of lag...