What can go wrong on a patchday ?

St.Anger

One of Freddy's beloved
Joined
Feb 10, 2004
Messages
252
I'm a technical noob when it comes to this, but patches are tested, approved and implemented. Almost every patch something goes wrong tho. Anyone can explain to me why ?

P.S. I don't intend to whine, just :confused: to understand
 

Naffets

Can't get enough of FH
Joined
Nov 25, 2004
Messages
1,913
Considering the previous track record, a lot can go wrong it seems.
 

snushanen

Fledgling Freddie
Joined
Apr 12, 2005
Messages
319
I am not a daoc server specialist.

But i think the servers may behave and respond a little different to the patch then their testing simulators. Ofc it complicate things when loads of people are joining too right after reopening and then they realise that the server has behaved different then they expected.

(And as posted in another thread maybe Requiel spilled his cofee at the servers :drink: )

I am not to upset about this , maybe a little because the lack of information :)
 

Kaun_IA

Fledgling Freddie
Joined
Oct 7, 2004
Messages
3,000
there are soooooo freaking meny things that can go wrong.
first thing i can think of is that the new patch didnt work as it did on the test server and the servers didnt respond well to the flood of ppl comeing in...

but yea, thats my guess... couse i dont know how exactly do theyr servers work and pla pla pla pla etc
 

Golena

Fledgling Freddie
Joined
Feb 11, 2004
Messages
3,292
No matter how much you test something on a test server, it's impossible to fully simulate what happens when 1000 people log on from off site premises. Writing bug free software is pretty much impossible on this scale, I think the normal phrase used is that software can be considered bug free when the last user has stopped using it.
 

Belomar

Part of the furniture
Joined
Dec 30, 2003
Messages
5,106
I'd actually say GOA's track record of recent patches is excellent.
 

Krakatau

Fledgling Freddie
Joined
Dec 23, 2003
Messages
523
Golena said:
No matter how much you test something on a test server, it's impossible to fully simulate what happens when 1000 people log on from off site premises.

I remember when there was fully populated servers :p
1000 people...soon there will be 500 and then...
 

Buddha_dasa

Fledgling Freddie
Joined
Sep 5, 2005
Messages
33
I do agree with other posters about it being impossible to completely predict the effects of a patch, the dynamics of a live environment are so very different to a test environment we can kind of expect things like this to happen.

One question does spring to mind though, these patches have gone live in the USA a considerable time earlier than when they reach us in Europe and one would think that similar issues would have presented there and could have been predicted or forseen on the Euro servers? I assume they run on the same platform and possibly on identical hardware.

When DR was released for instance, my Radeon Graphics card was almost unusable in camelot city. After a bit of hunting around I found out this was a 'known error' on the US version but it took a few weeks for a driver recommendation to come via the technical help in europe.

This isn't a criticism of GOA or Mythic at all, I don't know anything about the technical set up, the servers in the USA or implementing patches for online games, it is a very complex thing to do I'm just curious about how the two teams work together on things like this and how they share technical information about patch roll-outs, known errors etc.

Has anyone had experience of patches going wrong on the US servers?
 

Corran

Part of the furniture
Joined
Dec 23, 2003
Messages
6,180
Buddha_dasa said:
I do agree with other posters about it being impossible to completely predict the effects of a patch, the dynamics of a live environment are so very different to a test environment we can kind of expect things like this to happen.

One question does spring to mind though, these patches have gone live in the USA a considerable time earlier than when they reach us in Europe and one would think that similar issues would have presented there and could have been predicted or forseen on the Euro servers? I assume they run on the same platform and possibly on identical hardware.

When DR was released for instance, my Radeon Graphics card was almost unusable in camelot city. After a bit of hunting around I found out this was a 'known error' on the US version but it took a few weeks for a driver recommendation to come via the technical help in europe.

This isn't a criticism of GOA or Mythic at all, I don't know anything about the technical set up, the servers in the USA or implementing patches for online games, it is a very complex thing to do I'm just curious about how the two teams work together on things like this and how they share technical information about patch roll-outs, known errors etc.

Has anyone had experience of patches going wrong on the US servers?

Mythic setup and GoA server setup are completely different. This means Mythic have to recode the patches to work on the GoA servers - and it also needs to be translated to several languages after that. This is why problems crop up over here that do not crop up in the US... well in a simplified way that is :D
 

Behmoth

Fledgling Freddie
Joined
Jan 5, 2004
Messages
615
surely you mean what goes wrong every patch day? seems to be down for at least a full day every patch now
 

Bush

Fledgling Freddie
Joined
Oct 27, 2004
Messages
71
St.Anger said:
I'm a technical noob when it comes to this, but patches are tested, approved and implemented. Almost every patch something goes wrong tho. Anyone can explain to me why ?

P.S. I don't intend to whine, just :confused: to understand

they dl to much porn i guess, thats why we get lag every day.
porn + patchday = crash i think.
 

Behmoth

Fledgling Freddie
Joined
Jan 5, 2004
Messages
615
Casiraghi said:
I'll bet 1 plat that XML wont be working straight away :)
i bet 1 plat it's at least a month before its up and running again as per usual
 

Honza

Fledgling Freddie
Joined
Jan 22, 2004
Messages
363
There is like 1000000 things that can screw up....
And following Murphy's laws:
What can screw up gets screwed up,
What can't screw up screws up too.
 

Blow

Fledgling Freddie
Joined
Dec 24, 2003
Messages
485
lets hope that the test with broceliande will work good
 

xxManiacxx

Can't get enough of FH
Joined
Jan 25, 2004
Messages
3,042
Behmoth said:
surely you mean what goes wrong every patch day? seems to be down for at least a full day every patch now

I remember DR launch went as smooth as anyone could hope
 

Raven

I am a FH squatter
FH Subscriber
Joined
Dec 27, 2003
Messages
45,708
lots of people have very short memories :)
 

scorge

Fledgling Freddie
Joined
Sep 13, 2004
Messages
2,721
snushanen said:
I am not a daoc server specialist.

But i think the servers may behave and respond a little different to the patch then their testing simulators.

Buddha_dasa said:
I do agree with other posters about it being impossible to completely predict the effects of a patch, the dynamics of a live environment are so very different to a test environment we can kind of expect things like this to happen.

i disagree, the test enviroment should mimic a live enviroment as much as possible, and that includes simulating thousands of connections at once. I understand that minor bugs might find there way in, in which a hot fix with limited server downtime can be applied.
But for exteneded downtime and the the servers closed because people cannot login to various zones shows that testing was not done correctly.

:m00:
 

Users who are viewing this thread

Top Bottom