Hellspawn said:Just one thing people might like to know about pingplotter - when you get several hops showing packetloss/bad ping one after the other it is QUITE OFTEN the hop prior to the packetloss/bad ping that is the problem, so keep this in mind when checking out where the problems are.
Requiel said:But that's just it. You probably are coming through the same routers. When you connect to a server a long way away, you go first through a series of small local/regional hubs to get to an international hub, then you bounce through international hubs till you're reasonably local to the server you're trying to reach then you'll go through some smaller hubs to get to the server. For anyone connecting to the servers from a long distance, no matter from where, the last 4-8 hops are likely to be very close if not identical.
As of this morning we think the problem has been located and we are working to get it fixed. Unfortunately it isn't in our network. I say unfortunately because if it was we could just fix it ourselves. As it is we have to prod the company involved to do so.
Requiel said:This morning OT's techs made some changes and they think the problem may be solved
Dakkath said:What can I say, I'm getting old...
Beer doesn't have the appeal it used to do, neither do the hangovers I've started to suffer in the last year or so
The problem isn't with our hosting, it's with the infrastructure leading to our servers. No matter who we were hosted by or who we used as our ISP, you would still use OT routers to reach us from outside the local area. Even if we were on AOL dialup you'd still route to us the same way. The only way to change the routing would be to move the servers to a different physical location and that isn't going to happen for a number of reasons and the chances are that exactly the same problems would occur with the infrastructure company in the new location - in general companies like OT, Telia, Sprintlink, UUNet etc don't care about online games so much. The bulk of their business comes from ISPs and portals who don't need seamless, latency free connections. As long as it's good enough to surf and download over the companies are happy. Obviously for services which require a strong and uninterrupted connection like DAoC, minor problems which 99% of their customers won't even notice will cause problems.Accupuncture said:Maybe time to change transit providers Requiel.
Funny enough I work for an ISP that maybe able to help and compete price wise, drop me a PM.
We have just won the contract for www.mir3europe.com and another that I am unable to say as yet but will be as big as DaoC, if not bigger if the server poulations at present are anyting to go by. Four servers, 75,000 players and full to the brim.
Maybe time for GOA to go with someone who care's about their customers.
Requiel said:The problem isn't with our hosting, it's with the infrastructure leading to our servers. No matter who we were hosted by or who we used as our ISP, you would still use OT routers to reach us from outside the local area. Even if we were on AOL dialup you'd still route to us the same way. The only way to change the routing would be to move the servers to a different physical location and that isn't going to happen for a number of reasons and the chances are that exactly the same problems would occur with the infrastructure company in the new location - in general companies like OT, Telia, Sprintlink, UUNet etc don't care about online games so much. The bulk of their business comes from ISPs and portals who don't need seamless, latency free connections. As long as it's good enough to surf and download over the companies are happy. Obviously for services which require a strong and uninterrupted connection like DAoC, minor problems which 99% of their customers won't even notice will cause problems.
Requiel said:The problem isn't with our hosting, it's with the infrastructure leading to our servers. No matter who we were hosted by or who we used as our ISP, you would still use OT routers to reach us from outside the local area. Even if we were on AOL dialup you'd still route to us the same way. The only way to change the routing would be to move the servers to a different physical location and that isn't going to happen for a number of reasons and the chances are that exactly the same problems would occur with the infrastructure company in the new location - in general companies like OT, Telia, Sprintlink, UUNet etc don't care about online games so much. The bulk of their business comes from ISPs and portals who don't need seamless, latency free connections. As long as it's good enough to surf and download over the companies are happy. Obviously for services which require a strong and uninterrupted connection like DAoC, minor problems which 99% of their customers won't even notice will cause problems.