please let me kill my coworkers please please someone say it's ok :(

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
the level of incompetence is too much. I can't take it any more ffs :(
 

Hansmoleman

Fledgling Freddie
Joined
Jun 27, 2004
Messages
1,653
i think my coworkers want to kill me :( on friday i had to go out drinking with them free drinks etc who is to complain, so basically i got extremely drunk and abused all of them for a few hours :S surprisingly few people are talking to me... :p
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
it's more what they aren't doing that is stoking the fires of my rage :flame:


I work for a large company. We use things like "processes" because large companies get off on complicated systems to manage themselves. There exists such a construct for the management of incidents. I created such an incident ticket because several of my servers were having a problem, caused by someone else's server. In the incident I enclosed the exact nature of the problem, and what the other bloke had to do to solve it. I gave the incident a certain priority that would cause the proces to ensure the solve time would be 8 hours max. The incident has now been open for 8 days leading me to believe the following:
  • the entire backoffice structure that is in place to manage the incident process has failed
  • the helpdesk process has failed
  • the proces monitoring proces has failed
  • the operator of the server with the problem should be fired, because
    • he hasn't resolved the issue within the maximum time allocated
    • he hasn't escalated the problem to a higher authority
    • he knows what he has to do because I have told him, but he doesn't know how to implement the change. ergo the level of skill he has is insufficient for the position he is in.

If you work in a garage as a mechanic, and ask another mechanic to hand you a screwdriver and he goes "screwdriver?" then you wonder why he's a mechanic no?


the wierd thing is that I've sat here and watched the system fail with a strange and wonderful sense of morbidity. I am now going to escalate to his manager. It's not my job to do that, but I can't take the incident/monitoring/helpdesk people and the operator not going their jobs any more :(
 

tris-

Failed Geordie and Parmothief
Joined
Jan 2, 2004
Messages
15,260
erm, if you kill them then can i rape and mutilate their fresh, warm corpses?
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
tbh I'd not care if you started before they were corpses :)
 

tris-

Failed Geordie and Parmothief
Joined
Jan 2, 2004
Messages
15,260
what? shag someone whos alive, you are a sick sick man :/
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
oh, yeah, sorry :( my bad :(
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
bah, I've added my manager to the list of those Tris gets to shag. In true managerial style he's told me to help my coworker solve the issue.

I wonder how he fails to see that analysing the problem, finding and describing the sollution, and telling the operator what needs to be done isn't helping.

I'm really helpful! In fact, if this keeps on I'm going to help the operator impact a brick into his face at high speed :eek:
 

Alan

Fledgling Freddie
Joined
Aug 3, 2004
Messages
3,972
We have someone here that either knows fuck all about IT, or just doesn't engage their brain before speaking and comes out with the most stupid comments.
 

Jupitus

Old and short, no wonder I'm grumpy!
Staff member
Moderator
FH Subscriber
Joined
Dec 14, 2003
Messages
3,285
Tears said:
We have someone here that either knows fuck all about IT, or just doesn't engage their brain before speaking and comes out with the most stupid comments.

That's harsh Tears - you're not that bad, are you? :p
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
I just checked, and the answer to what the operator needs to do is even in the manual page for the command. Which means he hasn't read the man page.

Whoops, he just failed unix 101. Ding!

This can't be happening :(
 

Rubric

Part of the furniture
Joined
Dec 22, 2003
Messages
2,145
You Sure There Not Just All Laxzy Bastards Desguising As Stupid Bastards?
 

Alan

Fledgling Freddie
Joined
Aug 3, 2004
Messages
3,972
Jupitus said:
That's harsh Tears - you're not that bad, are you? :p

Oh jesus - don't get me started on him please !! I don't want to have to post some examples like "you need to add that into WINS for it to resolve" <bangs head on desk>
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
WINS? I remember that from being an MCSE! It's a monstrosity, or more precise, the exam questions are monstrosities :(
 

Alan

Fledgling Freddie
Joined
Aug 3, 2004
Messages
3,972
TdC said:
WINS? I remember that from being an MCSE! It's a monstrosity, or more precise, the exam questions are monstrosities :(

We need a method to extract revenge on our co-workers :) any ideas ?
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
well Tris molesting them seems punishment enough ;)
 

old.Tohtori

FH is my second home
Joined
Jan 23, 2004
Messages
45,210
Timer on computers to put kiddie porn on after 10 minutes of use.

Superglue on all chairs seats and legs.

Call to the poulice.

Done.
 

Hansmoleman

Fledgling Freddie
Joined
Jun 27, 2004
Messages
1,653
old.Tohtori said:
Timer on computers to put kiddie porn on after 10 minutes of use.

Superglue on all chairs seats and legs.

Call to the poulice.

Done.
A little extreme no? :p
 

`mongoose

One of Freddy's beloved
Joined
Jan 9, 2004
Messages
957
Teeds

MY advice is to wire his chair up to a controllable shock unit. Every time he asks a dumb question, fails to read instructions, fails to do as you ask - he get's a shock.

If I could get away with doing that here there would be alot of people wired up

M
 

djpringle

Pork Smuggler
Joined
Dec 22, 2003
Messages
286
My god TdC you have far more willpower than me, I would have gone over there and fixed it myself by now :(
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
No: even though I can do more, I *must* trust to the proces being able to figure it out, because everyone else has to. This is a nice example of what will happen if I leave.

Btw, the operator just trashed his machine's route table. this means that instead of just my machines being screwed, now *all* machines connecting to his box are fucked.

I kinda feel sorry for him tbh.
 

djpringle

Pork Smuggler
Joined
Dec 22, 2003
Messages
286
have you got the warm fuzzy feeling caused by someone else's world collapsing around them though??? :D
 

Paradroid

Fledgling Freddie
Joined
Jan 2, 2004
Messages
645
TdC said:
it's more what they aren't doing that is stoking the fires of my rage :flame:


I work for a large company. We use things like "processes" because large companies get off on complicated systems to manage themselves. There exists such a construct for the management of incidents. I created such an incident ticket because several of my servers were having a problem, caused by someone else's server. In the incident I enclosed the exact nature of the problem, and what the other bloke had to do to solve it. I gave the incident a certain priority that would cause the proces to ensure the solve time would be 8 hours max. The incident has now been open for 8 days leading me to believe the following:
  • the entire backoffice structure that is in place to manage the incident process has failed
  • the helpdesk process has failed
  • the proces monitoring proces has failed
  • the operator of the server with the problem should be fired, because
    • he hasn't resolved the issue within the maximum time allocated
    • he hasn't escalated the problem to a higher authority
    • he knows what he has to do because I have told him, but he doesn't know how to implement the change. ergo the level of skill he has is insufficient for the position he is in.

If you work in a garage as a mechanic, and ask another mechanic to hand you a screwdriver and he goes "screwdriver?" then you wonder why he's a mechanic no?


the wierd thing is that I've sat here and watched the system fail with a strange and wonderful sense of morbidity. I am now going to escalate to his manager. It's not my job to do that, but I can't take the incident/monitoring/helpdesk people and the operator not going their jobs any more :(


You do realise that somewhere else in the company some dudes saying the exact same thing about you? Except he's all like: "Some arsehole upstairs still can't log a simple incident using the new system, it's been 8 weeks!"


:)
 

toxii

Can't get enough of FH
Joined
Dec 29, 2003
Messages
1,369
tdc cool it man, secretary and clerk in office i work dont know what windows xp is
 

SAS

Can't get enough of FH
Joined
Dec 23, 2003
Messages
1,004
In true managerial style he's told me to help my coworker solve the issue.

At my workplace it's called "development". If a Manager or other person does something that goes against standard procedure, i.e. takes days to do a task the rest of the shift have done in 1 hour then you'll be asked nicely to speak to the person involved to resolve the issue. This may involved giving them more time and offer to help them (which they then take as you are Patronising them!). Really the boss should wonder up to said person and clip them around the ear (in a verbal way of course).

Why is it people who slack off or perform poorly at their roles are not given proper support from day one or better still not placed in the role? Once you have a contract its very difficult to do anything with someone who is performing badly? :(
 

djpringle

Pork Smuggler
Joined
Dec 22, 2003
Messages
286
Not so much difficult as time consuming, we don't want a situation of a minor screw up and you're fired!
We went from 'no blame' to 'just cause' to give management more firepower to get rid of people.
 

TdC

Trem's hunky sex love muffin
Joined
Dec 20, 2003
Messages
30,801
SAS said:
Really the boss should wonder up to said person and clip them around the ear (in a verbal way of course).


yarr! I've helped him though: I did analyse the problem and give him the sollution. I've also arranged with his team coordinator that he will get an experienced collegue as a "mentor" to help him out when he gets into trouble.

thing I'm pissed off with is that nobody at the guy's workplace noticed that he was floundering. in fact, he told me via phone that I was the only person helping him out, while I'm in a different department! (his management also knows this now; I mean the people there must be zombies to ignore a struggling collegue :/ and it's their job to get the flagging team spirit working again.)
 

Users who are viewing this thread

Top Bottom