Help O365 / Win 10 experts please!

Jupitus

Old and short, no wonder I'm grumpy!
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OK, I admit having messed up my work laptop - I have done so many hacks to try to fix the 'Outlook password nagging' issue that I almost stopped it booting! Our internal IT is outsourced and shite though, hence my trying to fix it myself.

I trust you folks alot more.

Right now we're getting there slowly, but the main issue I have is 'activating' my office apps following a complete uninstall (including teams and onedrive) followed by a re-install from the office.com site (where I can actually use outlook etc).
The error I am getting is akin to 'there is another user of this id on your pc', but there isn't! I have read some stuff about credentials manager and stuff, but having already fucked it up and recovered a bit to this point I would rather ask for your help, my friends!

If you need more info please do ask, and if you can provide any help I would be very grateful.... I might even dish out a custom title!! (yes, that's tantamount to bribery!!)

Jup.
 

Overdriven

Dumpster Fire of The South
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Check office 365 settings (website). Go to manage installations you should see a list of devices. Deactivate the machine you're having issues with.

Then re-sign in and activate via the app.

Might work.
 

Jupitus

Old and short, no wonder I'm grumpy!
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Thanks chaps - will (reluctantly) switch to work laptop later and give these a go!
 

Ch3tan

I aer teh win!!
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@Jupitus have you gone to settings, accounts and checked you are signed into a work or school profile there? If you aren't then that should fix it.
 

Jupitus

Old and short, no wonder I'm grumpy!
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@Jupitus You promised a title!

I never promised!! Thanks for the suggestions though folks... got part way there but 2 steps back today so I am giving up and gonna take it into the office for a rebuild... our IT is effing useless since were taken over and TCS picked it up
 

old.Osy

No longer scrounging, still a bastard.
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I never promised!! Thanks for the suggestions though folks... got part way there but 2 steps back today so I am giving up and gonna take it into the office for a rebuild... our IT is effing useless since were taken over and TCS picked it up

Yikes, TCS... we use them aswell, and they're worthless.
 

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