Just a heads up so you don't put other retailers through pain...

[Bugz]

If an item is priced on the shelf at 35p and it scans at 40p - we will charge you 40p.

You CANNOT report us to trading standards as this is not illegal.

I am fed up of being abused, shouted at etc. by ignorant fucktards who complain that we are breaking the law and that they are going to report us to trading standards.

I've had about 5-6 people today threatening to bring legal action because we charge 3-4p from an out of date price on the shelf. Get a life and learn the law.

/end of rant :d

 

[leviathane]

If it's out of date then yes they can take you to the food safety people.

 

[Bugz]

If it's out of date then yes they can take you to the food safety people.

Actually, the price is displayed on the product so that is acceptable enough.

AFAIK

 

[Dreamor]

perhaps the legal action is against the lazy fucktards, who are too lazy / hungover, for not taking the time to change the items prices listed on the shelves?

It is annoying, but if that many people are really doing it... is it not the fault of the shop to not take 2 minutes and stamp/write out the CORRECT price...?

 

[leviathane]

unless you put it in the reduced to clear section and labell it as out of date you are liable to fines.

 

[Himse]

FYI Bugz, if it is displayed on the shelf for that price, you have to give it to them for that price.

 

[Jeremiah]

FYI Bugz, if it is displayed on the shelf for that price, you have to give it to them for that price.

Sorry, but thats wrong. Price is an invitation to buy, not a promise to sell. Since they can refuse to sell any of their property to anyone they wish, then they arent obliged to sell for ticketed price. Most places do out of good will, or just to avoid the hassle, but theres no legal requirement.

So no more "FYI" please =)

 

[Elkie]

As far as I know Bugz... you are wrong. Your store has taken in that product and buying it at a small price and willing to sell if for the price that is 'Printed' on the label. If I were to sell I tv for £1000 but it says on the label of the company that the price is £700 by law you have to sell it for £700. I am not 100% sure though, will have to look into this...

 

[Bugz]

You only potentially enter a legally binding contract when the item is scanned and the price is agreed upon. As long as the store isn't just one big store full of wrong and highly fucked up prices, it does not matter if you the chocolate bar is 35p on the shelf but 40pn when scanned.

You either pay that 40p or you do not have the item.

Simple as.

One thing this does show -> the government need to advertise this more so us poor retailers don't get shouted at alot I don't like it!

 

[Elkie]

Many people would not stand for it anyway, not that I really care to be honest. Most Supermarkets such as tesco, somerfield or asda will always sell by whats on the label, however I imagine Bugz works in a corner shop of some sort where events such as these always happen.

 

[Bugz]

Many people would not stand for it anyway, not that I really care to be honest. Most Supermarkets such as tesco, somerfield or asda will always sell by whats on the label, however I imagine Bugz works in a corner shop of some sort where events such as these always happen.

Considering I work at one of those you quoted - I guess that's you fucked. xD

 

[Elkie]

Considering I work at one of those you quoted - I guess that's you fucked. xD

Well I would not say 'thats you fucked' learn something new in life every day then. I just hope the store follows legal procedures when it comes to anyone under age of 18 selling alcohol or cigarettes then will never have any legal problems. Scan away!

 

[Bugz]

Well I would not say 'thats you fucked' learn something new in life every day then. I just hope the store follows legal procedures when it comes to anyone under age of 18 selling alcohol or cigarettes then will never have any legal problems. Scan away!

Under 18's can sell cigarettes as far as i'm aware. I checked up on this and found no legislation for the selling age being lifted too. I guess it's mainly to stop an uproar for all those corner shops/newsagents that employ 16-17 year olds.

My rant was mainly just at the way people treat the situation as though they are in the right and I am some wrong, stupid puppet that they can shout at till they get their own way. Normally I just keep quiet and nod but it's becoming ever so tempting to ruin them in true economist style :d

 

[leviathane]

Well your the face of the company, they can't see management so it's inevitable that the checkout staff will get the brunt of it.

 

[Elkie]

Under 18's can sell cigarettes as far as i'm aware. I checked up on this and found no legislation for the selling age being lifted too. I guess it's mainly to stop an uproar for all those corner shops/newsagents that employ 16-17 year olds.

My rant was mainly just at the way people treat the situation as though they are in the right and I am some wrong, stupid puppet that they can shout at till they get their own way. Normally I just keep quiet and nod but it's becoming ever so tempting to ruin them in true economist style :d

Hmm well you are wrong...It is an offence to allow an under 18 to sell or supply alcohol unless the sale has been specifically approved by a person over 18 or another responsible person. What is name of store you work at?

 

[Bugz]

Hmm well you are wrong...It is an offence to allow an under 18 to sell or supply alcohol unless the sale has been specifically approved by a person over 18 or another responsible person. What is name of store you work at?

You are reading wrong my good friend.

I am talking about cigarettes.

Now get some sleep - looks like you need it

 

[Elkie]

You are reading wrong my good friend.

I am talking about cigarettes.

Now get some sleep - looks like you need it

Owned by someone alot younger it seems, touche! I do need sleep work in morning goody...

 

[Huntingtons]

i dont know havnt read the law - but im pretty sure the advertised price in the shop (stamped on the label beneath the product) has to be accurate

 

[NikonL]

i dont know havnt read the law - but im pretty sure the advertised price in the shop (stamped on the label beneath the product) has to be accurate

ditto, i remember someone on that childrens program Short Change saying this once, if the lable says a price they sell it to you at that price (if it's less) or the reduced price if it's more.

edit: that would make sense as well, otherwise stores could intentionally mis-label items at a lower price to tempt customers to buy them, then charge them full price at the register (and the customer might never know unless they study the receipt in detail)

 

[GReaper]

Many people would not stand for it anyway, not that I really care to be honest. Most Supermarkets such as tesco, somerfield or asda will always sell by whats on the label, however I imagine Bugz works in a corner shop of some sort where events such as these always happen.

This is probably what gets people confused, the major supermarkets will usually reduce the price if the labelled price is lower. It's usually in their interest to keep the customer happy - as long as they're not making a loss on the item.

Some confusion also comes from the Consumer Protection Act. It is illegal to mislead people with prices, you can't just sit behind a till all day with various errors coming up and annoy the customer that it's only an invitation to treat. If it's an occasional error then the law is on the shopkeepers side, but if it's a persistent problem then trading standards can end up fining you.

So as I said, it's easier to keep the customer happy and correct the problem immediately, after all you'll only be making a little less profit on a single item for a single customer.

 

[Nate]

i DONT KNOW WHAT WE'RE SHOUTING ABOUT!!!!!!

 

[Chronictank]

i DONT KNOW WHAT WE'RE SHOUTING ABOUT!!!!!!

bug got shouted at so he is shouting here to people who are more than likely never going to go into the store he works at, resulting in people shouting back and forth about pricing ending up in you getting excited and shouting abotu the shouting of other shouting peoples!

SHOUT! dooo doo dooo dooo doo
YouTube - Disturbed-Shout
[youtubevid]deGKKinTADI[/youtubevid]

 

[ilaya]

if u have a price on the shelves and it doesnt match up to the scan, advertised price must be taken else its just false advertising.

customers are not liable for any mismatched scans and what they see as the price is the real price with one exception, when the price advertised has been manipulated by the customer to get a cheaper deal (i.e. fiddling around with labels)

 

[Coolan]

If your on about the uk price, you have to sell it at the advertised price, if you refuse to the item and all others like it have to be removed from the shelf for a period of 7days. Work in retail myself and already looked into this having had the same problem in the past, not too bad when its only pence or a matter of pounds but when you have to discount something to a point where you not making money on it, its not worth it.

 

[Raven]

If the price on the shelf is not the price of the product then you are advertising falsely and are breaking the law. How many larger chains actually have little price tags these days on each item anyway? Say you walk into currys, or any large electrical store if the price on lets say a Sony KDL32S201 TV is displayed at £300 then you have to make them available at that price otherwise, or change you labeling immediately. You are misleading the public (whether its intentional or not) you can ofc refuse to sell at the lower price but you cannot sell it at the higher price either and must change the labeling or remove the product from sale. It is no different from a tin of beans.

As people have said most stores that want to keep people custom and good will acknowledge the mistake and sell at the lower price.

 

[Himse]

Many people would not stand for it anyway, not that I really care to be honest. Most Supermarkets such as tesco, somerfield or asda will always sell by whats on the label, however I imagine Bugz works in a corner shop of some sort where events such as these always happen.

This is what i meant, at Waitrose for example if they scan the item & its 50p above what it says on the ticket on the shelf, the customer will get it for what it is displayed for on the shelf.

It's like false advertising.


If i said to you i'd sell you a 3 grand PC for 500 quid, then when it came to the day of sale i said i wanted 2.5 grand, you'd QQ your ass off

i know this is only small amounts, but people don't like being mis-lead.

 

[Raven]

Just read through my last post and it doesnt make a great deal of sense, my excuse is man flu and a hang over after seeing if large amounts of alcohol and cold/flu tablets works.

 

[Himse]

Just read through my last post and it doesnt make a great deal of sense, my excuse is man flu and a hang over after seeing if large amounts of alcohol and cold/flu tablets works.

I understood it so your fine!

 

[Fafnir]

A store i used to work at where really bad updating the system when they chaged shelfprices ended up with me checking what products that had this problem, making a list and having 10 of my mates go to the store the day, i knew the store owner was sitting behind the register, my mates went and picked up theese items then refused to pay the price that was swiped, and they just dumping the items there and left.

After this he updated the prices in the cashregisters before he went to the shelfs. He didnt like to have to put back over 1000 items after that day

 

[Marc]

If an item is priced on the shelf at 35p and it scans at 40p - we will charge you 40p.

You CANNOT report us to trading standards as this is not illegal.

I am fed up of being abused, shouted at etc. by ignorant fucktards who complain that we are breaking the law and that they are going to report us to trading standards.

I've had about 5-6 people today threatening to bring legal action because we charge 3-4p from an out of date price on the shelf. Get a life and learn the law.

/end of rant :d

Are you for real? You call people who expect to pay the price listed as "fucktards"? Im sorry, but if something was listed as being x pence, but I went to the checkout and you charged me more, what would you expect me to say? Merry xmas? Get real

I suggest you and the poxy shop you work for are the real fucktards.