Thorwyn
FH is my second home
- Joined
- Dec 22, 2003
- Messages
- 4,752
It aint gonna happen - if you approach GOA with maturity - then MAYBE - just MAYBE they'll extend you the same courtesy
How´s the saying? What goes around comes around. After all, we´re the customers and they´re the guys offering a service. In the world I live in, it´s the seller, who´s in charge of handling stuff with maturity and courtesy, and their cathegorical (sp?) "decision is final, live with it" is neither mature, nor polite. After all, RB certainly approached them in a mature way via RightNow. WE are not the ones who need to ask for courtesy or owe them anything.
Of course, calling them names, doesn´t help the cause. But it´s a display of the anger and frustration that they have created amongst the players/customers. Trust me, I know from first hand experience, how difficult and often simply impossible it is to keep everyone happy. And the LAST thing you should do as someone who´s running a service is acting snotty and cocky and not being open for arguments.