angrysquirrel
Fledgling Freddie
- Joined
- Mar 8, 2004
- Messages
- 358
I dont run a business but I'd imagine there are two important things you have to do
1 - outprice the market make a healthy profit
2 - keep your customers happy
maybe no2 should be first ?
ok heres the relevant problem
Mr X has a daoc account and plays occassionally. Like many people he upgrades to broadband or moves house and changes ISP. But like many people he has lost his doac sub details
so he writes to GOA and get an email saying give us your home address. and he waits. this repeats for five or six emails, still no joy. The TOA game is sitting there unactivated coz you cant log on to sub page and you cant cancel your sub because the bank wont let you.
its happened to me, its happened to mates and its probably happening to french people too, anyone else had similar experiences or can anyone offer advice on how to get GOA to get their shit together?
thankee.
1 - outprice the market make a healthy profit
2 - keep your customers happy
maybe no2 should be first ?
ok heres the relevant problem
Mr X has a daoc account and plays occassionally. Like many people he upgrades to broadband or moves house and changes ISP. But like many people he has lost his doac sub details
so he writes to GOA and get an email saying give us your home address. and he waits. this repeats for five or six emails, still no joy. The TOA game is sitting there unactivated coz you cant log on to sub page and you cant cancel your sub because the bank wont let you.
its happened to me, its happened to mates and its probably happening to french people too, anyone else had similar experiences or can anyone offer advice on how to get GOA to get their shit together?
thankee.