For about a month ago i discovered that GOA was taking money from my account. The 3 of every month, GOA withdraws money from my creditcard account, without me having an active subscription. So i emailed them about this and they said that i should check for the transfers at https://secure.bibit.com/jsp/shopper/OrderInfo.jsp and get back to them about the info. Now, i thought this wouldnt be a problem so i fill in my info and press "Find order details" - nothing comes up..heh. So i emailed them about this and their response was: "
In order to be useful for you, we need you to send us the results of your research."
My result of the research is that the withdrawal shows on my bank account but not on the webpage GOA refered me to. So now im not sure what i should do. I think im going to go and talk to my bank at monday but i`d much rather have GOA to fix it themselves. This has been going on since christmas so its starting to get quite alot of money for a poor student :\
In order to be useful for you, we need you to send us the results of your research."
My result of the research is that the withdrawal shows on my bank account but not on the webpage GOA refered me to. So now im not sure what i should do. I think im going to go and talk to my bank at monday but i`d much rather have GOA to fix it themselves. This has been going on since christmas so its starting to get quite alot of money for a poor student :\