cHodAX said:You can't beat my record, logged a RightNow ticket and got a reply 37 days later
Nxs said:I logged a call on rightnow last week and had an answer within 60 secs.
Nxs said:working as 2nd/3rd line on a helpdesk here - my advice to you is use RIGHTNOW !! trying to bypass the official support path is not going to get you an answer. Calls that get logged on rightnow will have a ticket number and start to progress the track of being solved. If you cant get onto rightnow due to a password change then email subscriptions***@***goa.com (Remove the stars... don't want them getting stuff from web scraper spambots )
I logged a call on rightnow last week and had an answer within 60 secs, and im not joking here, was VERY impressed - also had a problem ingame and managed to get hold of a GM with an answer within a minute or two, the service is definetly improving for the better (just wish servers would stay up hehe)
Good luck anyway, hope you get the same level of service I've seen over the last week.
CstasY said:Lol Nxs and Twaize have no idea. My subscription password has been changed, and currently i have no way of renewing my account, i sent off for a new password about 2 weeks ago, before my account ran out. I have sent 3 messages through rightnow, and about 5 directly to Kemor@TheCompanyWhoSaysNoToCustomerSupport.com... Wow no replies \o/
Fucking Disgrace.
Last edited by Jupitus : Today at 01:02 PM.
Nxs said:I've been posessed !!