Crap story/joke

Discussion in 'The Front Room' started by Bahumat, Jul 3, 2007.

  1. Bahumat

    Bahumat FH is my second home

    see, i warned ya!

    > A lady died in January 2006, and Citibank billed her credit card
    > service charges in February and March. As the customer was in no
    > position to pay up, Citibank added late fees and interest.
    >
    > A family member then placed a call to the bank.
    >
    > Here's the telephone exchange:
    >
    >
    > Family Member - "I am calling to tell you she died in January.
    >
    >
    > Citibank - "The account was never closed and the late fees and charges
    > still apply."
    >
    >
    > Family Member - "Maybe, you should turn it over to collections."
    >
    >
    > Citibank - "Since it is two months past due, it already has been."
    >
    >
    > Family Member - "So, what will they do when they find out she is
    > dead?"
    >
    >
    > Citibank - "Either report her account to frauds division or report her
    > to the credit bureau, maybe both!"
    >
    >
    > Family Member - "Do you think God will be mad at her?" !!)
    >
    >
    > Citibank - "Excuse me?"
    >
    >
    > Family Member - "Did you just get what I was telling you? The part
    > about her being dead?"
    >
    >
    > Citibank -"Sir, you'll have to speak to my supervisor."
    >
    >
    > The supervisor then gets on the phone.
    >
    >
    > Family Member - "I'm calling to tell you she died in January."
    >
    >
    > Citibank - "The account was never closed. And late fees and charges
    > still apply." (This must be a phrase taught by the bank!)
    >
    >
    > Family Member - "You mean you want to collect from her estate?"
    >
    >
    > Citibank - (Stammering) "Are you her lawyer?"
    >
    >
    > Family Member - "No, I'm her great nephew."? (Lawyer information
    > given)
    >
    >
    > Citibank - "Could you fax us a certificate of death?"
    >
    >
    > Family Member - "Sure." (Fax number is given)
    >
    >
    > After they get the fax:
    >
    >
    > Citibank - "Our system just isn't set up for death. I don't know what
    > more I can do to help."
    >
    >
    > Family Member - "Well, if you figure it out, great! If not, you could
    > just keep billing her. I don't think she will care."
    >
    >
    > Citibank - "Well, the late fees and charges do still apply."
    >
    >
    > Family Member - "Would you like her new billing address?"
    >
    >
    > Citibank - "That might help."
    >
    >
    > Family Member - "Odessa Memorial Cemetery, Highway 129, Plot Number
    > 69."
    >
    >
    > Citibank - "Sir, that's a cemetery!"
    >
    >
    > Family Member - "What do you do with dead people on your planet?
    >
    >
     
    • Like Like x 1
  2. Nate

    Nate FH is my second home

    If it's that crap can you make a summary so I don't have to read all of it?
     
  3. CorNokZ

    CorNokZ Currently a stay at home dad

    Nate you old lazy git :twak:

    Takes 2 minutes to read how retarded Citibank is..
     
  4. Nate

    Nate FH is my second home

    fo bitch, get down there <unzips>
     
  5. CorNokZ

    CorNokZ Currently a stay at home dad

    :(

    *slurp*
     
    • Like Like x 1
  6. Sparx

    Sparx Cheeky Fucknugget

    lol
     
  7. Gamah

    Gamah Banned

    lol
     
  8. Bahumat

    Bahumat FH is my second home

    lol
     
  9. Imgormiel

    Imgormiel Part of the furniture

    Hmm, taking up yodelling as a new hobby since your lack of the Hoff finding fun talent is obviously going to waste ? :p
     
  10. Lamp

    Lamp I am a FH squatter

    That actually doesn't surprise me one iota about Citibank. The only bank more utterly incompetent than Citi are CSFB (Credit Suisse First Boston) where one woman I spoke to didn't know who she reported to.
     

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