Connection problem...

O

old.Pempula

Guest
Originally posted by old.Second
read 3 posts up. its a router in sweden that is the problem not goa=)

so the compensation should be asked from that router owner=)
Click to expand...

That doesn't really matter if the router problem is in Sweden or anywhere else.

Quoting the General conditions:

Access to DAOC is guaranteed permanently, subject to maintenance and upkeep periods, operations to update servers and possible exceptional interruptions.

The interruption we are experiencing atm can possibly be described as 'exceptional'. Still it is GOAs (or Wanadoo's) responsibility to guarantee the service and even if it SEEMS to be a router problem in Sweden it CAN be a problem at Wanadoo end. I can connect to Sweden, just not to Wanadoo game servers...

Here is (again) the answer I got over 24 hours ago from RightNow:

'Greetings,

It seems that a router around Stockholm is having some problems and is
preventing many players from Finland to connect Dark Age of Camelot
(and other) network.
Our admins are checking if there are no problems on our sides and are
contacting the owners of the router.

Sincerely yours,'


And it is not just an exceptional 'interruption' if GOA is unable to allow acces to the game servers for over 48 hours. Besides, it is good business policy to offer customers compensation for a service they have paid for and have not received. A few free gaming days is not a big investment on GOAs part and will make many of those affected reasonably satisfied. This kind of gesture is all it takes to make many people happy.
Of course, there are those, who would be more happy with a rollback... How abou that :cool: ?
 
O

old.Second

Guest
what operator you use?

I know from here in Turku that Auria and Sonera is working fine to conect to the game/hp/rightnow
 
S

SFXman

Guest
14:04 GMT +2
Problem still exists. Goddamnit... growing very impatient.
 
O

old.tuppe

Guest
send yesterday mail to my serviceprovider, dunno if that helps?
but have feeling it depends on wanadoo, not swedish.
why i get in to excalibur butr not prydwen?

here was earlier in one post prydwen ip, pinged that and everything was nice, get result, but still cannot log to prydwen?

get screen where choose server, see how many are online, but after i choose prydwen
retrying retrying and kick me out.
when chooose excalibur server, was getting in nicely.

is someone tryed re install daoc?
dont want to do when need load huge ammount patch´s, and not sure if work, but someone whit faster connection, maybe worth to try?
 
F

freemem

Guest
Originally posted by old.tuppe
send yesterday mail to my serviceprovider, dunno if that helps?
but have feeling it depends on wanadoo, not swedish.
why i get in to excalibur butr not prydwen?

here was earlier in one post prydwen ip, pinged that and everything was nice, get result, but still cannot log to prydwen?

get screen where choose server, see how many are online, but after i choose prydwen
retrying retrying and kick me out.
when chooose excalibur server, was getting in nicely.

is someone tryed re install daoc?
dont want to do when need load huge ammount patch´s, and not sure if work, but someone whit faster connection, maybe worth to try?
Click to expand...

reinstalling daoc wont help, it has nothing to do with your computer ability to ping and traceroute to daoc servers, or you to access daoc europe web site.
 
O

old.Belorfyn

Guest
My connection seems to have started working just now.
I tried about 5 minutes ago and it didn't work but now it works (I was able to enter game too).
It seems to have work from all my comps (all ips) and not just randomly as it was before.

Hope it's finally getting fixed.
 
I

isarich

Guest
No it's not. Same problem still exist. Updater is the only thing which works.
 
O

old.tuppe

Guest
get now to daoc homepage, but freez update check, so its even more bad what earlier.
but somekind movement has happend what is positive.
 
R

ryme

Guest
AND
just now, 1minute ago it started working for me :)
didnt change my IP or anything it just started working.
cya ingame :D
 
O

old.Pempula

Guest
Seems to work for me too now :D .
Didn't log into game yet, but at least got to server selection screen, etc. so Im assuming its working :) . See you in-game later!
 
O

old.Noita

Guest
Nope no change :(

When I try to get hold of alter.net I get some WorldCom company's webby....click for Sweden...unsurprisingly its all in Swedish, cant find a link for alter.net! Its nice to know they pride themselves on providing first class Internet access for all platforms and excellent customer relations tho :)

Maybe Im looking in the wrong place who knows, all I know is that as of this moment, whomsoever is responsible for this mess is totally unaccountable and that is ridiculous.

If anyone has any idea of who to contact and where...please leave the email addy or the webby addy here, at least then we can refer them back to this forum discussion and let them have a look at the pinglotters and so on. Cos maybe its AFTER alter.net in the chain? Anyone know where it goes after them?

Getting a little annoying now!
 
O

old.Second

Guest
well if its worldcom then it can be because of the bancrupcy:p new owners and those things. but it looks like its starting to work for some so maby tomorrow yours work. maby operators had to reroute trough somewhere else or sumtin:p
 
O

old.Gross

Guest
Still not working for me either, can't connect to patcher. It's strange though that I can get a traceroute to prydwen (193.252.123.13):

Node Net Reg IP Address Location Node Name
1 - - 80.248.xxx.xxx 60.467N, 26.917E
2 1 - 80.248.xxx.xxx Unknown
3 1 1 80.248.96.1 Unknown kymp-bgr-01.kymp.net
4 2 2 146.188.56.145 Unknown serial8-1-0.gw1.hel2.alter.net
5 2 2 146.188.13.17 Unknown so-0-1-0.xr1.hel2.alter.net
6 2 2 146.188.9.201 STOCKHOLM so-3-1-1.tr1.stk2.alter.net
7 2 2 146.188.6.74 STOCKHOLM pos1-0.br1.stk2.alter.net
8 2 3 146.188.49.6 Unknown p2-2.sthbb1.stockholm.opentransit.net
9 3 3 193.251.240.153 Unknown p10-0.copbb1.copenhagen.opentransit.net
10 3 3 193.251.240.82 Unknown p0-0.copbb2.copenhagen.opentransit.net
11 3 3 193.251.242.45 Unknown p3-0.fftbb1.frankfurt.opentransit.net
12 3 3 193.251.154.233 Unknown p6-0.fftbb2.frankfurt.opentransit.net
13 3 3 193.251.154.209 48.858N, 2.417E p2-0.bagcr1.bagnolet.opentransit.net
14 3 3 193.251.241.110 48.858N, 2.417E p3-0.bagcr3.bagnolet.opentransit.net
15 3 3 193.251.241.145 48.858N, 2.417E p1-0.bagbb1.bagnolet.opentransit.net
16 3 3 193.251.251.58 Unknown wanadooportails1.gw.opentransit.net
17 4 - 193.252.122.10 Unknown
18 4 - 193.252.123.13 PARIS


Traceroute to patch (patch.camelot-europe.com):

Node Net Reg IP Address Location Node Name
1 - - 80.248.xxx.xxx 60.467N, 26.917E
2 1 - 80.248.xxx.xxx Unknown
3 1 1 80.248.96.1 Unknown kymp-bgr-01.kymp.net
4 2 2 146.188.56.145 Unknown serial8-1-0.gw1.hel2.alter.net
5 2 2 146.188.13.25 Unknown so-0-1-0.xr2.hel2.alter.net
6 2 2 146.188.12.218 STOCKHOLM so-3-3-0.tr2.stk2.alter.net
7 3 - - -


But as you can see, the route is different.. to pryd it goes through so-3-1-1.tr1.stk2.alter.net and to patch through so-3-3-0.tr2.stk2.alter.net. I hope they get it fixed soon :/
 
A

Asgorim Fin

Guest
no luck

i thought wrong this morning.. things are bit better but not enough. Web-site / login (update) - are ok for me now, but no access to excal / pryd :(

still hangs on the same router:
6 27 ms so-3-3-0.TR2.STK2.Alter.Net [146.188.12.218]

Funny thing is route to website and gameservers seem to allways take different hops after hop 4 (see end of msg)

I've contacted my ISP to see if they can reroute my connection, to bybass the problem-spot... no idea if thats even possibble, but cant hurt askin i think...

------------------
TRACEROUTE
-----------------

Target Name: (resolving host name)
IP: 193.252.123.33
Date/Time: 22.8.2002 18:07:05

4 22 ms Serial8-1-0.GW1.HEL2.alter.net [146.188.56.145]
5 21 ms so-0-1-0.XR2.HEL2.Alter.Net [146.188.13.25]
6 27 ms so-3-3-0.TR2.STK2.Alter.Net [146.188.12.218]
7 * [] <-- STOPS


Target Name: forum.camelot-europe.com
IP: 193.252.123.35
Date/Time: 22.8.2002 18:07:18
...
4 23 ms Serial8-1-0.GW1.HEL2.alter.net [146.188.56.145]
5 21 ms so-0-1-0.XR1.HEL2.Alter.Net [146.188.13.17]
6 27 ms so-3-1-1.TR1.STK2.Alter.Net [146.188.9.201]
7 28 ms POS1-0.BR1.STK2.Alter.Net [146.188.6.74]
8 28 ms P2-2.STHBB1.Stockholm.opentransit.net [146.188.49.6]
9 58 ms P10-0.COPBB1.Copenhagen.opentransit.net [193.251.240.153]
10 57 ms P0-0.COPBB2.Copenhagen.opentransit.net [193.251.240.82]
11 56 ms P3-0.FFTBB1.Frankfurt.opentransit.net [193.251.242.45]
12 56 ms P6-0.FFTBB2.Frankfurt.opentransit.net [193.251.154.233]
13 61 ms P2-0.BAGCR1.Bagnolet.opentransit.net [193.251.154.209]
14 60 ms P3-0.BAGCR3.Bagnolet.opentransit.net [193.251.241.110]
15 61 ms P1-0.BAGBB1.Bagnolet.opentransit.net [193.251.241.145]
16 61 ms WanadooPortails1.GW.opentransit.net [193.251.251.58]
17 62 ms [193.252.122.10]
18 63 ms forum.camelot-europe.com [193.252.123.35]
 
T

ttillub

Guest
Works for me now.

According to my ISP Kolumbus changed routing from Alter.net to Telia.
 
O

old.tuppe

Guest
Originally posted by ryme
http://support.darkageofcamelot.com...X5hbnl_JnBfc29ydF9ieT1kZmx0JnBfcGFnZT0x&p_li=

dunno if thats anyway relative since its from the US DAoC support page, but i thought id paste the url here.
according to that our tracerting is totally useless and means nothing?

and heres another one for you:
http://www.camelotherald.com/more/283.php
Click to expand...


yeah, one part correct, i find this ip from rightnow 193.252.123.24
other what is here are those, not give true information, but i get thru whit this ping, but still my connection failure to update.
 
A

Asgorim Fin

Guest
good point

... then again, ping usually goes throug if there's cables connecting , no matter what...
 
I

isarich

Guest
http://camelotherald.com/more/205.php

I wonder if this has something to do with the problem. It's about half years old news:

"Last note, in case anyone was wondering: You are not able to ping/traceroute to our servers directly. We use the 208.254.16.0 netblock of ip addresses. If you try and traceroute directly to one of those addresses, you will time out at the last hop until the maximum number of retries is hit. The reason I mention this is that our Customer Service has been innundated with calls/emails/etc from people sending us traceroutes saying that alter.net is having a problems (alter.net = UUnet = Worldcom, btw), when it was simply the fact that they were trying to trace directly to one of the game servers. So the last valid net address they are able to see is XXXXX.alter.net, most people assume that that is where the problem is. "
 
R

ryme

Guest
doh was just posting the same thing as isarich, turns out to be im a slower typer :(
 
B

Belomar

Guest
Darn it...

I STILL get the "Error Message 201" problem when it is looking for the update server. :( This really sucks. The worst thing is that a tracert to the Excalibur server shows all green with no packetloss or anything. I wish the GOA team would put up a notice on the website about these problems to soothe all of our fears...
 
O

old.tuppe

Guest
plaaah. suddenly i get in or do i say thrue update, disconnect and back to net maybe 5 times, and i was "in"
was happy its now working but sadly it is like yesterday, dont get to prydwen, excalibur yes.
but i think try this more, so diconnect and connect to net, suddenly dont get past update, and after copple connect etc suddenly again, but still only to excalibur not prydwen.
retrying
retrying
have a nice and kick.
start feels more and more its wanadoo what is making our route so difficult.
 
O

old.tuppe

Guest
Target Name: N/A
IP: 193.252.123.24
Date/Time: 22.8.2002 20:04:24

1 [10.8.x.x] <----
2 [10.8.x.x] <----
3 hki1r12.net.suomen2g.fi [217.78.192.113]
4 hki1r22.net.suomen2g.fi [217.78.192.99]
5 hki1r101.suomen2g.fi [217.78.192.65]
6 hki1v5.kv9.net [217.78.199.150]
7 hki1v3.kv9.net [217.78.199.245]
8 hki1r3.kv9.net [217.78.199.221]
9 POS9-0-0.GW1.HEL2.ALTER.NET [146.188.50.57]
10 [-]
11 so-3-1-1.TR1.STK2.Alter.Net [146.188.9.201]
12 POS1-0.BR1.STK2.Alter.Net [146.188.6.74]
13 P2-2.STHBB1.Stockholm.opentransit.net [146.188.49.6]
14 P10-0.COPBB1.Copenhagen.opentransit.net [193.251.240.153]
15 P0-0.COPBB2.Copenhagen.opentransit.net [193.251.240.82]
16 P3-0.FFTBB1.Frankfurt.opentransit.net [193.251.242.45]
17 6-0.FFTBB2.Frankfurt.opentransit.net [193.251.154.233]
18 P2-0.BAGCR1.Bagnolet.opentransit.net [193.251.154.209]
19 P11-0.BAGCR2.Bagnolet.opentransit.net [193.251.241.122]
20 P10-0.BAGBB2.Bagnolet.opentransit.net [193.251.241.250]
21 WanadooPortails.GW.opentransit.net [193.251.251.54] <-
22 [193.252.122.14]
23 [193.252.123.24]





here i get to update, and even can play at excalibur, but not prydwen!.
my start ip changed and same wanadoos ip, other are same what fast read.


Target Name: N/A
IP: 193.252.123.24
Date/Time: 22.8.2002 20:05:00

1 [10.4.x.x] <--
2 [10.4.x.x] <--
3 hki1r12.net.suomen2g.fi [217.78.192.113]
4 hki1r22.net.suomen2g.fi [217.78.192.99]
5 hki1r101.suomen2g.fi [217.78.192.65]
6 hki1v5.kv9.net [217.78.199.150]
7 hki1v3.kv9.net [217.78.199.245]
8 hki1r3.kv9.net [217.78.199.221]
9 POS9-0-0.GW1.HEL2.ALTER.NET [146.188.50.57]
10 [-]
11 so-3-1-1.TR1.STK2.Alter.Net [146.188.9.201]
12 POS1-0.BR1.STK2.Alter.Net [146.188.6.74]
13 P2-2.STHBB1.Stockholm.opentransit.net [146.188.49.6]
14 P10-0.COPBB1.Copenhagen.opentransit.net [193.251.240.153]
15 P0-0.COPBB2.Copenhagen.opentransit.net [193.251.240.82]
16 P3-0.FFTBB1.Frankfurt.opentransit.net [193.251.242.45]
17 P6-0.FFTBB2.Frankfurt.opentransit.net [193.251.154.233]
18 P2-0.BAGCR1.Bagnolet.opentransit.net [193.251.154.209]
19 P11-0.BAGCR2.Bagnolet.opentransit.net [193.251.241.122]
20 P10-0.BAGBB2.Bagnolet.opentransit.net [193.251.241.250]
21 WanadooPortails1.GW.opentransit.net [193.251.251.58] <-
22 [193.252.122.14]
23 [193.252.123.24]
 
K

kemor

Guest
ok,

So far, the admins here could find no problem on our side that could explain what is happening to only some players (connecting mainly from finland).
The best to do would be to contact your ISPs and have them (since they are themselves customers) contact the problematic router/company/etc. It SEEMS, as said before, that the problem is mainly around stockholm, and is affecting a router of Alter.net. We are not customer of Alter.net, your voices will matter much more than ours in this situation.
 
O

old.tuppe

Guest
spamming time :)

ok, i was sitting and watcing how my pingplotter was pingind and suddenly notice one thing.
lan games we have one and one ip adress, but here was adress changing time after time, bagnolet adress change, same wanadoos.
some time wanadoos, like last, change own ip, and allways after change come nice packetloss, feels wierd to me, dunno if this normal? but wierd to my eyes.




Target Name: N/A
IP: 193.252.123.24
Date/Time: 22.8.2002 20:47:23

20 P10-0.BAGBB2.Bagnolet.opentransit.net [193.251.241.250] <--
21 2164 ms WanadooPortails.GW.opentransit.net [193.251.251.54] <--
22 [193.252.122.14]
23 [193.252.123.24]



Target Name: N/A
IP: 193.252.123.24
Date/Time: 22.8.2002 20:47:43


20 P1-0.BAGBB1.Bagnolet.opentransit.net [193.251.241.145] <--
21 WanadooPortails1.GW.opentransit.net [193.251.251.58] <--
22 [193.252.122.14]
23 [193.252.123.24]





Target Name: N/A
IP: 193.252.123.24
Date/Time: 22.8.2002 20:50:01


20 P1-0.BAGBB1.Bagnolet.opentransit.net [193.251.241.145]
21 WanadooPortails1.GW.opentransit.net [193.251.251.58]
22 [193.252.122.10] <----
23 [193.252.123.24]
 
M

masentaja

Guest
ok

It seems that they are moving the routers... because every time some players get it work.. without doing nothing, so my guessing is , that it will work 100% tomorrow with all. If not, mail your ISP's or something :p
 
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