Billing

Septina

Part of the furniture
Joined
Dec 23, 2003
Messages
4,746
Thank god i pay with prepaid visa vouchers :D

I always pay via e-card, meaning i put a limit on the cc card number i use.
For example, last time i activated the acc i put a limit of 150:- sek and the cost for 1 month is 110~ sek, i still got hit 14 times x 110~ sek. :( Cant really understand how but meh, they better fucking solve it. >;/
 

aika

Part of the furniture
Joined
Aug 13, 2004
Messages
4,300
somehow I seem to have evaded this, cancelled my acc today, lets hope they wont charge a cancelled acc :(
 

Maeloch

Part of the furniture
Joined
Jan 21, 2004
Messages
2,392
15 or 16 times I lost count. It's on a card I just use for online payment, not my normal account. If it was I'd be having some fun with OD charges.

(they still charge for each withdrawal over the limit? I thought they stopped that).

Not very clever for them, this kind of irl issue will wind up many peeps in a way the patching and xfer and all the gaming stuff doesn't.
 

Mirt

One of Freddy's beloved
Joined
Jan 15, 2004
Messages
1,221
Supposedly they are reversing the multiple payments and asking banks to waive fees (via conference call, that would suck for euros/Aussies with 1hr plus international phone call and timezone differences).

There will almost certainly be lawsuits as a result of this.
 

Raven

Fuck the Tories!
FH Subscriber
Joined
Dec 27, 2003
Messages
45,229
Apparently its still going on...

If that is true then that is very worrying indeed, they know its happened yet have done nothing to stop it. They need to bring down their entire payment system until they can get this issue fixed.

Personally I am going to cancel my card which I use for DAOC and advise the bank that it has been compromised and by who. I haven't been hit yet but if they are still taking money then there is a chance that I will be hit.

Everyone who has played DAOC in the last year should at the least check with their bank to make sure no money has been taken.
 

Amphrax

Part of the furniture
Joined
Jul 14, 2007
Messages
2,117
I have been billed 17 times on the 8th and it looks like they are still taking money out of my account... not happy...
 

Maeloch

Part of the furniture
Joined
Jan 21, 2004
Messages
2,392
Personally I am going to cancel my card which I use for DAOC and advise the bank that it has been compromised and by who. I haven't been hit yet but if they are still taking money then there is a chance that I will be hit.

Everyone who has played DAOC in the last year should at the least check with their bank to make sure no money has been taken.

I'm not a much of a drama queen on this stuff (as said above not living out this card and call to bank will fix it if EA don't). However, think will go the same route, there's a transaction on there after the EA billing I don't like the look of and don't recall making ("DRI*Electronic Dublin NLD"). Might be ligit or might be getting shafted by someone else but....if nothing else stops EA having some more fun with it.
 

Jiggs

Can't get enough of FH
Joined
Dec 22, 2003
Messages
675
I only got one bill from Mythic this month instead of the normal two.

I'm guessing my CC company bitchslapped them when they tried it on :p
 

Gahn

Resident Freddy
Joined
Jan 16, 2004
Messages
5,056
Supposedly they are reversing the multiple payments and asking banks to waive fees (via conference call, that would suck for euros/Aussies with 1hr plus international phone call and timezone differences).

There will almost certainly be lawsuits as a result of this.

That is the other amusing part, how the hell the Customer has to do ANYTHING to fix an error on their part?

I can't believe it.

As a preventive measure i cancelled all 3 accounts on Usa.
 

Raven

Fuck the Tories!
FH Subscriber
Joined
Dec 27, 2003
Messages
45,229
Now been hit 40 times....

On to the fraud department at Natwest now.
 

Ceixah

Can't get enough of FH
Joined
Mar 8, 2010
Messages
1,444
gah heres me hoping u got owned!

so hold on nothing of urs is active?!

me and stupeh were having a "we miss jim on menta" moment last night,
dont worry tho it lasted 2seconds!
 

Raven

Fuck the Tories!
FH Subscriber
Joined
Dec 27, 2003
Messages
45,229
I have raised a dispute through VISA (thankfully I use a VISA debit card) It will still take over a week to get my money back though, £400 odd down.

Fucking piss take.

Seemingly little is being done at Mythic/EA either, mine went through late yesterday after it was known this was happening, I will be pushing this as far as I can take it.
 

Train

One of Freddy's beloved
Joined
Aug 26, 2004
Messages
140
I always pay via e-card, meaning i put a limit on the cc card number i use.
For example, last time i activated the acc i put a limit of 150:- sek and the cost for 1 month is 110~ sek, i still got hit 14 times x 110~ sek. :( Cant really understand how but meh, they better fucking solve it. >;/

Spoke to my bank (Swedbank) and they said: "We suggest you use the e-card in the future to prevent this."
On which I replied: "One guy used that and they still charged him alot of times".
That was followed by quite long silence and an "Oh that's weird.".
 

Ceixah

Can't get enough of FH
Joined
Mar 8, 2010
Messages
1,444
I have raised a dispute through VISA (thankfully I use a VISA debit card) It will still take over a week to get my money back though, £400 odd down.

Fucking piss take.


bloody hell gj mythic :\
 

Septina

Part of the furniture
Joined
Dec 23, 2003
Messages
4,746
Spoke to my bank (Swedbank) and they said: "We suggest you use the e-card in the future to prevent this."
On which I replied: "One guy used that and they still charged him alot of times".
That was followed by quite long silence and an "Oh that's weird.".

Exactly what i was told. "that should not be possible. That's really weird." bla bla bla. Basically they told me they can't do anything since the money has been deducted and all I can do is call mythic.
If the money isn't returned I'll have to call the police and report it to them.
 

Nemo

Fledgling Freddie
Joined
Jan 7, 2004
Messages
103
I'm still waiting for answer on my message I sent to S-E-B last night.
And when I get home in an hour or so I will log on to the bank and see if I'm refunded... (Yeah right - who am I kidding)

I checked the box if I wanted an Email when I got an answer but still no mail from bank.
 

- English -

Resident Freddy
Joined
Apr 7, 2004
Messages
5,263
gah heres me hoping u got owned!

so hold on nothing of urs is active?!

me and stupeh were having a "we miss jim on menta" moment last night,
dont worry tho it lasted 2seconds!

Bet you got owned and were like qq we would have won with Jim ;p
 

Ceixah

Can't get enough of FH
Joined
Mar 8, 2010
Messages
1,444
we weren't even ingame :)

we were just thinking on what setup we could run with the number we have without taking randoms!
and saying how it'd be better with chanter/menta again
 

- English -

Resident Freddy
Joined
Apr 7, 2004
Messages
5,263
we weren't even ingame :)

we were just thinking on what setup we could run with the number we have without taking randoms!
and saying how it'd be better with chanter/menta again

everything is better when jim is there ;p
 

Septina

Part of the furniture
Joined
Dec 23, 2003
Messages
4,746
exactly the arrogant response stupeh thought ud give xD

he said it'd be nice with u back but ud just brag about deathblows again ^^

No deathblows for anyone but me if i play bard, suz! :(
 

Maeloch

Part of the furniture
Joined
Jan 21, 2004
Messages
2,392
there's a transaction on there after the EA billing I don't like the look of and don't recall making ("DRI*Electronic Dublin NLD"). Might be ligit or might be getting shafted by someone else but.....

Just so don't wind anyone else up with my own stupidity, I think the above is the charge for 3 months of Game Time cards for my EU account.
 

Septina

Part of the furniture
Joined
Dec 23, 2003
Messages
4,746
Just so don't wind anyone else up with my own stupidity, I think the above is the charge for 3 months of Game Time cards for my EU account.

That is correct, i have 2 occurrences of that on my account aswell and i bought 2x Game Cards from the UK EA Store. :)
 

Train

One of Freddy's beloved
Joined
Aug 26, 2004
Messages
140
Exactly what i was told. "that should not be possible. That's really weird." bla bla bla. Basically they told me they can't do anything since the money has been deducted and all I can do is call mythic.
If the money isn't returned I'll have to call the police and report it to them.

To me they suggested that I waited the given 36 hours, and if no money was refunded I should file a complaint (reklamation) to the bank.

I guess they had their quarterly financial statements and needed to boost the finances a bit...
 

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