Jeros
Part of the furniture
- Joined
- Dec 27, 2003
- Messages
- 1,983
So I have been to the Lloyds TSB a few times now to get cash out when I have not had my card on me, not a problem, been doing it for years and years.
However the last few times I have been in they have claimed they cannot give me cash from my account unless I present my card, even if I have my sort code, account number, ID and know my secret codes etc, which I do. Tho like most people I ussaly use a ATM, however on some occasions I don't have my cash cards on me (don't usually take them into uni etc.).
They have let me take cash out anywho but on the last occasion I went in I was told It was the "last time" they could do it.
When did this stupid rule come in? Its my account, If I have ID and can prove who I am I should not need to bring my bloody card in to access my account.
ffs.
However the last few times I have been in they have claimed they cannot give me cash from my account unless I present my card, even if I have my sort code, account number, ID and know my secret codes etc, which I do. Tho like most people I ussaly use a ATM, however on some occasions I don't have my cash cards on me (don't usually take them into uni etc.).
They have let me take cash out anywho but on the last occasion I went in I was told It was the "last time" they could do it.
When did this stupid rule come in? Its my account, If I have ID and can prove who I am I should not need to bring my bloody card in to access my account.
ffs.