bad ping times

Flimgoblin · Jan 16, 2007

I'd say rather it could be the hop previous to it (i.e. leaving the previous server has issues) but yeah gblx are the people to talk to

Flimgoblin · Jan 16, 2007

I'd say rather it could be the hop previous to it (i.e. leaving the previous server has issues) but yeah gblx are the people to talk to

but mention the whole route as it could be specific to the outgoing link from that server.

Obligatory bad analogy:

If there's only 10 second delay to your train when you reach the stop before Bank underground station but there's a 20m delay by the time you reach Bank you've had a problem either leaving the previous station, travelling between or getting into Bank.

It's possible also that it's only on that line and if you were going into Bank via a different route (e.g. the northern line instead of the DLR) you'd be fine.

Davejohnson · Jan 16, 2007

how do you explain the 5 timeouts i get where the opentransit checkpoints should be?

Gahn · Jan 16, 2007

Davejohnson said:
how do you explain the 5 timeouts i get where the opentransit checkpoints should be?

Those routers got icmp turned off that's all, so they don't respond to pings.

Darzil · Jan 16, 2007

Davejohnson said:
how do you explain the 5 timeouts i get where the opentransit checkpoints should be?

Routers set not to respond to pings directly to themselves, makes them less vulnerable to denial of service attacks, and reduces load.

Darzil

Pirkel · Jan 16, 2007

Davejohnson made an account just to get pwned by Darzil and Gahn like that.

Aww

Davejohnson · Jan 16, 2007

nope, made an account to contribute with a pingplotter =]

Tor · Jan 16, 2007

Anyone got any answers from either Goa or gblx ? I have not

/Tor

Davejohnson · Jan 16, 2007

as of right now, the problem seems fixed... ping lies stable on 47-48 as it did before the problem occured..

Tor · Jan 16, 2007

Mine is still 300+
/Tor

GReaper · Jan 16, 2007

Try contacting your ISP as well.

Global Crossing are a peer for your ISP. I'd guess the only problem is trying to find some support person who will actually take the issue and raise it.

falseth · Jan 16, 2007

had the exact same connection way as maditions first post but now they changed me so going through Frankfurt atm it seems.. FRA3.gblx.net and FrankfurtAmMain.opentransit.net , thing is that they ping for 300ms+ and 1500ms+ now havent tried ingame tho yet..

Durand · Jan 16, 2007

Have the same issue as most of you. But my ISP is Net at Once not BBB. So guess Sweds got probs.

Shike · Jan 16, 2007

GReaper said:
Try contacting your ISP as well.

Global Crossing are a peer for your ISP. I'd guess the only problem is trying to find some support person who will actually take the issue and raise it.

problem here is that BBB that madi has kinda refuses to touch these things and simply put away the blame on global crossing totally. Ive had these problems a few times, first time it took about a month to get it fixed, next time 2 weeks and last time it was a major problem it took a week, I just spammed the gblx-techies with traces and pingspans from different backbones to show there was a real problem there. And I also argued like hell with BBB's support to get them to realise it was a problem for them aswell. When I asked them for a printed supportanswer to show for the company that own the building I live in, that own a shitload of buildings it suddenly started to happen things. Weird how these ISPs dont want things to come out in public isnt it?

Heta · Jan 17, 2007

I remember that first month, oww daoc was a joy then especially as I was playing a SB at the time.

Target comes running
You PA
nothing happens
nothing happens
20 sec later
Target to far away
1 fg albs not to far away
/release

And that was for a month... really amazed I didn't stop there and then.
This was 4 years ago or so, guess everyone with BBB remember the horror.

MaditioN · Jan 17, 2007

pinging 50ms to the servers now so guess gblx are starting to work!

Shike · Jan 17, 2007

MaditioN said:
pinging 50ms to the servers now so guess gblx are starting to work!

\o/

Valgyr · Jan 17, 2007

MaditioN said:
pinging 50ms to the servers now so guess gblx are starting to work!

YAY lets hope it works for me as well once i get power back after the storm Pär

Oxy · Jan 17, 2007

They have just rerouted thru Frankfurt must be temp while they fix paris.

MaditioN · Jan 17, 2007

Oxy said:
They have just rerouted thru Frankfurt must be temp while they fix paris.

seems the fix cant handle primetime:

Code:

Tracing route to 193.252.123.45 over a maximum of 30 hops

  1    46 ms    20 ms    19 ms  ua-85-227-160-1.cust.bredbandsbolaget.se [85.227.160.1]
  2    19 ms    19 ms    20 ms  vlan2.dr2.sto7.se.bredband.com [195.54.118.26]
  3    44 ms   211 ms   207 ms  port-channel4.dr1.sto40.se.bredband.com [195.54.116.254]
  4    20 ms    19 ms    20 ms  port-channel14.cr2.sto3.se.bredband.com [195.54.115.174]
  5    20 ms   124 ms    20 ms  ge3-0.cr1.sto1.se.bredband.com [195.54.114.245]
  6    19 ms    20 ms    19 ms  ge4-0-0.br3.sto1.se.bredband.com [195.54.123.113]
  7    20 ms    20 ms    19 ms  64.215.185.81
  8   289 ms   278 ms   275 ms  so2-0-0-2488M.ar2.FRA3.gblx.net [67.17.65.58]
  9  1909 ms  1857 ms  1850 ms  gi11-3.fftse1.FrankfurtAmMain.opentransit.net [193.251.247.69]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12   282 ms   255 ms   256 ms  po3-0.pascr1.Paris.opentransit.net [193.251.128.118]
 13     *        *        *     Request timed out.
 14   293 ms   264 ms   293 ms  Interco-rtbg1esite02-RTX5-122-14-30.woo [193.252.122.14]
 15   300 ms   274 ms   279 ms  193.252.123.45

Trace complete.

Code:

Ping statistics for 193.252.123.45:
    Packets: Sent = 728, Received = 728, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
    Minimum = 198ms, Maximum = 398ms, Average = 243ms

and its rising :<

MaditioN · Jan 17, 2007

Code:

--- 193.252.123.45 ping statistics ---
1646 packets transmitted, 1640 received, 0% packet loss, time 1644718ms
rtt min/[B]avg[/B]/max/mdev = 257.308/[B]407.214[/B]/736.393/91.466 ms

Code:

traceroute to 193.252.123.45 (193.252.123.45), 30 hops max, 40 byte packets
 1  ua-85-227-160-1.cust.bredbandsbolaget.se (85.227.160.1)  20.035 ms  19.488 ms  18.905 ms
 2  vlan2.dr2.sto7.se.bredband.com (195.54.118.26)  20.057 ms  19.609 ms  19.029 ms
 3  port-channel4.dr1.sto40.se.bredband.com (195.54.116.254)  19.188 ms  20.552 ms  20.009 ms
 4  port-channel14.cr2.sto3.se.bredband.com (195.54.115.174)  90.920 ms  19.856 ms  211.561 ms
 5  ge3-0.cr1.sto1.se.bredband.com (195.54.114.245)  19.950 ms  21.062 ms  21.375 ms
 6  ge4-0-0.br3.sto1.se.bredband.com (195.54.123.113)  20.723 ms  20.090 ms  19.920 ms
 7  64.215.185.81 (64.215.185.81)  19.966 ms  29.740 ms  21.153 ms
 8  so2-0-0-2488M.ar2.FRA3.gblx.net (67.17.65.58)  475.225 ms so3-0-0-2488M.ar2.FRA3.gblx.net (67.17.65.82)  295.848 ms so2-0-0-2488M.ar2.FRA3.gblx.net (67.17.65.58)  271.746 ms
 9  gi11-3.fftse1.FrankfurtAmMain.opentransit.net (193.251.247.69)  [B]1988.687[/B] ms  [B]1952.073[/B] ms opentransit-1.ar2.FRA3.gblx.net (208.51.74.14)  [B]1910.776[/B] ms
10  * * *
11  * * *
12  po3-0.pascr1.Paris.opentransit.net (193.251.128.118)  303.145 ms  268.461 ms  309.952 ms
13  * * *
14  Interco-rtbg1esite02-RTX5-122-14-30.woo (193.252.122.14)  298.071 ms  334.929 ms  331.065 ms
15  193.252.123.45 (193.252.123.45)  282.025 ms  313.783 ms  280.702 ms

Shike · Jan 17, 2007

:/

thats sucky..

seems BBB have a slight prob in their own net too.

Tor · Jan 17, 2007

Anyone know if Glocalnet is any better ? Am thinking of changing provider.
/Tor

Davejohnson · Jan 17, 2007

i would personally only choose between bbb/comhem/telia as 'adsl' suppliers, afaik the rest has really shitty support and are unreliable as fuck.

Tor · Jan 17, 2007

I dont get the impression that bbb is really reliable after reading this thread

and after talking with their support.

- Ok I make a note about this and lets see what our engineers can do about it. I'll send you a SMS when its done. BYE
- Hmm so you got my phone number?
- No

And after a few more days i called him again and he told me to send a printuot of tracert to B2sup@bredband.net. I did and got this autoreply:

-Alla supportfrågor hänvisas till 0770-777 000
Mvh Bredbandsbolaget

And that was 3 days ago and still havent got any SMS, e-mail or phonecall from them so... can't really say that their support is uber. Can think of a zillion things that are more fun then spending 45 min in phone queue just to get answers like this.

/Lagging Tor the PA-missing maniac

MaditioN · Jan 17, 2007

--- 193.252.123.45 ping statistics ---
12225 packets transmitted, 12217 received, 0% packet loss, time 12223704ms
rtt min/avg/max/mdev = 255.748/387.430/755.732/72.969 ms

Davejohnson · Jan 17, 2007

im not saying the mentioned suppliers have a good support, just that the rest is even worse, from what i have heard.

MaditioN · Jan 18, 2007

this is hillarious, at 11-12cet i get 40-50ms ping to servers, now when primetime are starting slowly(17cet) the ping are raising towards 200ms, was just the same last night, ending on 300-500ms at 22-23cet..

nice fucking systems they must have that can handle the load!

Gahn · Jan 18, 2007

If they rerouted they prolly overcharged the Frankfurt bit ^^
If they have to phisically change the fooked router through which u were routed before it'll take some more time.
If they put up a band aid instead u are defo fucked -.-

MaditioN · Jan 19, 2007

Code:

Tracing route to 193.252.123.45 over a maximum of 30 hops

  1     5 ms     5 ms     5 ms  ua-85-227-160-1.cust.bredbandsbolaget.se [85.227.160.1]
  2     5 ms     5 ms     5 ms  vlan2.dr2.sto7.se.bredband.com [195.54.118.26]
  3     5 ms     5 ms     5 ms  port-channel4.dr1.sto40.se.bredband.com [195.54.116.254]
  4     5 ms     5 ms     5 ms  port-channel14.cr2.sto3.se.bredband.com [195.54.115.174]
  5     5 ms     5 ms     5 ms  ge3-0.cr1.sto1.se.bredband.com [195.54.114.245]
  6     5 ms     5 ms     5 ms  ge4-0-0.br3.sto1.se.bredband.com [195.54.123.113]
  7    6 ms     6 ms     6 ms  64.215.185.81
  8   189 ms   181 ms   184 ms  so2-0-0-2488M.ar2.FRA3.gblx.net [67.17.65.58]
  9  1828 ms  1757 ms  1758 ms  opentransit-1.ar2.FRA3.gblx.net [208.51.74.14]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12   186 ms   185 ms   185 ms  po3-0.pascr1.Paris.opentransit.net [193.251.128.118]
 13     *        *        *     Request timed out.
 14   182 ms   182 ms   184 ms  Interco-rtbg1esite02-RTX5-122-14-30.woo [193.252.122.14]
 15   196 ms   195 ms   201 ms  193.252.123.45

Trace complete.

Code:

Ping statistics for 193.252.123.45:
    Packets: Sent = 165, Received = 165, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 170ms, Maximum = 241ms, Average = 200ms

this is done at 17.41cet, at 12cet today the ping was around 40ms, at 20-22cet the ping will probably be around 300-500ms as it was yesterday and the day before that, great work gblx :X

called my isp and they cant apparently reroute me, mailed gblx = answer, made rightnow post with no answer either, this r0x, cant play the game i pay for ;|

bad ping times

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