Diddyman
Fledgling Freddie
- Joined
- Dec 22, 2003
- Messages
- 42
Hi,
Trying to renew my girlfriends account as her Credit Card has just expired.
I logged her into the "Account" section under "Subscriptions" at the website, and there are the options of Personal Information, Technicial Information, License, Subscribe etc.
However, I've gone through all the sections and there is nowhere to enter your credit card information.
Her account expired today and when you select the subscribe option you end up with a message saying "unable to modify your subscription. An invoice is in progress".
Got on to RightNow and while I can login with her account and also my own account, there is no option there where you can ask a question...
Anyone else having problems ?
Whats the next course of action to take, except to wait and see what happens.
I've also just logged onto my account and cannot find anywhere to enter your payment options either or change the credit card number....
Thanks
Diddy
Trying to renew my girlfriends account as her Credit Card has just expired.
I logged her into the "Account" section under "Subscriptions" at the website, and there are the options of Personal Information, Technicial Information, License, Subscribe etc.
However, I've gone through all the sections and there is nowhere to enter your credit card information.
Her account expired today and when you select the subscribe option you end up with a message saying "unable to modify your subscription. An invoice is in progress".
Got on to RightNow and while I can login with her account and also my own account, there is no option there where you can ask a question...
Anyone else having problems ?
Whats the next course of action to take, except to wait and see what happens.
I've also just logged onto my account and cannot find anywhere to enter your payment options either or change the credit card number....
Thanks
Diddy