G
Guest
Guest
supply me with a lcd screen with 4 lazy pixels (2 areas of 2) (green and purple) as a warrantly repalcement for my previous lcd with 4 dead pixels (all in one place), how does that work, i should have stuck with my 4 dead pixels together as they were'nt that noticeable but i thoguh if i could get one with no faults i would, stupid me, the @helpdesk@ and i use that term in the loosest of terms, are hiding behind the class 2 iso standard for tft m,onitors, saying that there needs to be 7 separate lazy/dead pixels before they will replace the monitor, the thing is, the replacement monitor is refurbished (around the same ag) as the one i originally had, so that means that either it weas sent back as it had more than 7 pixels broken and they fixed 2 and sent it back out or it was sent back for another reason that they could fix, also the monitor has a scratch on the base bezel, my old monitor didnt have a scratch on it, whats my chances of getting a replacement with it having a scratch on the bezel or can anyone think of anotherr way i could get it replaced.