Why doesnt anyone say anything nice about GOA..?

F

fluffier

Guest
As the title suggests..

I read this forum a fair bit but rarely bother to actually post because of the obvious string of replies detailing abuse on different levels.

But to be fair, I read everyones issues about the recent Excal server crash, particularly the weekend one and agree in respect of the lack of news being very very poor. Yet again, the server seems to have crashed tonight (Tuesday 6th Jan 04) but to be fair, they have posted as at 22:20GMT on the Camelot webpage under news for excalibur.....

In my opinion that is precisely what people were moaning about......and they have dealt with it in what appears to be a timely manner by posting about it.

The servers may not be up to much but they have bothered to inform us when they expect them to be up....

Free to flame away :)

Hope I give you the ammo you need :) Enjoy

Fluffier/Fluffs Hib Excal.
 
D

Danamyr

Guest
You are missing the point entirely.

I agree, the fact that they have informed the community is a step forward. However, the fact remains that the recent server outages are indicative of a larger problem.

There appears to be a clear disparity between the levels of technical support offered to the different countries encompassed under the Euro DAoC umbrella.

We merely want servers and login servers that do not crash twice in 4 days (not a great deal to expect for the money we pay IMHO), and prompt rectification of any technical problems.

The issue with the login server is more likely than not a simple matter of a hard reboot. But it will have to wait until tomorrow because there is no engineer there 24 hrs a day like there should be.
 
S

Sichama

Guest
Originally posted by fluffier
I read this forum a fair bit but rarely bother to actually post because of the obvious string of replies detailing abuse on different levels.
And you post something not totaly Anti-GoA at a time like this?

Masochist imo....
 
N

NetNifty

Guest
well GJ to GOA for keeping us informed more than usual and fixing the problem quicker than before at least ;)

Maybe our letters to Mythic made a difference? :D

Still upgrade server tho imo
 
F

fluffier

Guest
you see my problem is that I am not a technical guy...so I dont understand how servers work tbh...I pay my fees and hope to connect....

I cant see anywhere where we can "demand" 100% connection time. Whatever I seem to use in life breaks down at some point, and it always annoys me but unfortunately without having a magic wand, there aint much I can do to instantly fix it.

I guess if its something thats easy to fix with an engineer then I must agree, I don't see wht they do not employ a 24hr person to sort it, but maybe there is a good reason for that, cost, availability, etc...who knows.
 
I

i-scream

Guest
It's perfectly possible to let servers run for 24h/24h.
Look at airports, banks, railway companies, etc. Imagine if they would go down every now and then (like Excalibur e.g.)
 
G

gorff

Guest
Originally posted by fluffier
Yet again, the server seems to have crashed tonight (Tuesday 6th Jan 04) but to be fair, they have posted as at 22:20GMT on the Camelot webpage under news for excalibur.....

Fluffier/Fluffs Hib Excal.
Yes this time they have posted about it but this just proves yet again the point that the servers were not manned over the weekend,that is completely unacceptable.
 
A

Auriel

Guest
Well credit to GOA for keeping us informed quickly and getting Excal back up tonight rather than tomorrow, well done!

It would however, be nice if the server wasn't so fragile :(
 
H

Hanhepi

Guest
Originally posted by i-scream
It's perfectly possible to let servers run for 24h/24h.
Look at airports, banks, railway companies, etc. Imagine if they would go down every now and then (like Excalibur e.g.)
What was the name of the bank which let's you do an unlimited amount of deposits and withdrawels 24/7 for only 12, 95 € a month? I would like to open an account there. :)
 
R

Ravenbourne

Guest
Originally posted by i-scream
It's perfectly possible to let servers run for 24h/24h.
Look at airports, banks, railway companies, etc. Imagine if they would go down every now and then (like Excalibur e.g.)
they do go down now and again but they have back up systems. hopefully goa posting a promt statement about the server going down and then posting when it came back up again is a sign they are actually listening to us now.
 
I

ian_heaps

Guest
The only reason they have informed us soon quickly, is because they have some one working there in the week.
 
K

Kagato.

Guest
Originally posted by fluffier
As the title suggests..

I read this forum a fair bit but rarely bother to actually post because of the obvious string of replies detailing abuse on different levels.

But to be fair, I read everyones issues about the recent Excal server crash, particularly the weekend one and agree in respect of the lack of news being very very poor. Yet again, the server seems to have crashed tonight (Tuesday 6th Jan 04) but to be fair, they have posted as at 22:20GMT on the Camelot webpage under news for excalibur.....

In my opinion that is precisely what people were moaning about......and they have dealt with it in what appears to be a timely manner by posting about it.

The servers may not be up to much but they have bothered to inform us when they expect them to be up....

Free to flame away :)

Hope I give you the ammo you need :) Enjoy

Fluffier/Fluffs Hib Excal.
You make it sound like recent events are the only problems goa have ever had.

The fact is what happend at the weekend is just the tip of the ice-berg, GOA have a long and laughable history of poor service with everything from rightnow right up to rediculous server performance, lag and complete crashes, it happens far to regular and their lack of information to the customer is all to frequent.
 
Q

quinthar

Guest
Originally posted by fluffier
As the title suggests..

I read this forum a fair bit but rarely bother to actually post because of the obvious string of replies detailing abuse on different levels.

But to be fair, I read everyones issues about the recent Excal server crash, particularly the weekend one and agree in respect of the lack of news being very very poor. Yet again, the server seems to have crashed tonight (Tuesday 6th Jan 04) but to be fair, they have posted as at 22:20GMT on the Camelot webpage under news for excalibur.....

In my opinion that is precisely what people were moaning about......and they have dealt with it in what appears to be a timely manner by posting about it.

The servers may not be up to much but they have bothered to inform us when they expect them to be up....

Free to flame away :)

Hope I give you the ammo you need :) Enjoy

Fluffier/Fluffs Hib Excal.

Erm, the fact that GOA have repeatedly not informed us of whats going on is systematic of a failing system of communication.

It took 40Hrs for GAO to even acknowledge that there was a problem in the English web pages, then they claimed they had shut off the servers, now that is a lie for example: some people remained on the server however a vital componant in the login system was not functioning, but nope you werent told that.

After the diabolical reporting and management of the issue from saturday night I expect the server to have people sleeping next to them !!

fyi the server crashed yet again several mins ago.

As I stated in several other posts I dont care about refunds I dont care about free time I want the servers to work, afterall I'm paying more for this crap service than I did originally.

This is the third time in 4 days where the server has screwed up to this degree.

It needs to be fixed, and will I be praising GOA for thier snipet of information? I think not.
 
Q

quinthar

Guest
Originally posted by fluffier
you see my problem is that I am not a technical guy...so I dont understand how servers work tbh...I pay my fees and hope to connect....

I cant see anywhere where we can "demand" 100% connection time. Whatever I seem to use in life breaks down at some point, and it always annoys me but unfortunately without having a magic wand, there aint much I can do to instantly fix it.

I guess if its something thats easy to fix with an engineer then I must agree, I don't see wht they do not employ a 24hr person to sort it, but maybe there is a good reason for that, cost, availability, etc...who knows.
I dont hope to connect I expect to connect.

If it was free I would hope to connect!!!
 
D

dwali

Guest
[UPDATE] : Excalibur is back up again.

Yet again there are problems with Excalibur. It seems to be the same problem as on Saturday evening and following that logic you can expect Excalibur to be back up and running at the latest tomorrow morning.

Again, I am very sorry that this is even happening and I will keep you posted as soon as I receive any news on the current situation.

Erivoss - DAoC UK

What a load of Crap i say...how long did we play....30-40 min or?
 
A

Auriel

Guest
Originally posted by dwali
What a load of Crap i say...how long did we play....30-40 min or?
Probably 70 mins here... it was quiet when I noticed it back up. Well, I had some fun and got some RP, so I'm not oo fussed as I really need to sleep... except when I think about tomorrow night... erk :mad:
 
S

shadowbank

Guest
as stated somewhere else, what crap are they trying to pull -

1.... we took excal down on saturday - doubtful as people (not many ) were still logged into excal till 3 or 4 am sunday morning


2..... same problems as saturday and server should be up again by morning - this kinda contradicts the fact that they say they voluntarily took excal down saturday (see point 1 above)

please mythic please tell me i can transfer all my chars onto your servers and patch to latest version (afterall i do own the game )
 
D

dwali

Guest
Originally posted by jaapi
Homepage still shows that Excalibur is down. :)
it always does becuase GoA is sitting and whatching porno and helping each outher with diffrent playthings :p
 
S

svartmetall

Guest
It's down AGAIN.

GOA you useless incompetent fucks, sort it out.
 
S

svartmetall

Guest
...oh, and the reason no-one says anything nice about GOA?

There's nothing nice to say.
 
D

drunkenmonk

Guest
Originally posted by fluffier
As the title suggests..

I read this forum a fair bit but rarely bother to actually post because of the obvious string of replies detailing abuse on different levels.

But to be fair, I read everyones issues about the recent Excal server crash, particularly the weekend one and agree in respect of the lack of news being very very poor. Yet again, the server seems to have crashed tonight (Tuesday 6th Jan 04) but to be fair, they have posted as at 22:20GMT on the Camelot webpage under news for excalibur.....

In my opinion that is precisely what people were moaning about......and they have dealt with it in what appears to be a timely manner by posting about it.

The servers may not be up to much but they have bothered to inform us when they expect them to be up....

Free to flame away :)

Hope I give you the ammo you need :) Enjoy

Fluffier/Fluffs Hib Excal.
so Piere how long have u been working for them :)
 
A

Asq

Guest
Re: Re: Why doesnt anyone say anything nice about GOA..?

Originally posted by drunkenmonk
so Piere how long have u been working for them :)
Ouch :D
 

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