Phones Vodafone number porting fuck up

[old.user4556]

Anyone else had an issue to / from Vodafone regarding number porting?

I was told that it would be today between 11am to 4pm. My old GiffGaff showed "no service" from early this morning, so I turned on my new phone periodically today to see if it had worked.

Shocker, it hadn't ported by 4:05pm. I phoned Vodafone customer services (who were not very good) and they said "oh it will definitely be by 8pm". It's now 8:20pm and it's still showing "no service".

Any suggestions?

 

[soze]

Are you leaving you phone right off with the SIM out? I know when I ported they said I needed either the SIM or the Battery out for it to be completely off the network.

 

[old.user4556]

The SIM is still in it, I've never heard that the SIM needs to be right out before.

 

[Wij]

Shouldn't need either out. I just ported my Mum from Voda to Giffgaff on a new phone and both phones were powered off but the SIMs and batteries were in.

 

[old.user4556]

Took a 45 minute phone call and a lot of complaining to get it fixed. The woman had to sit with the "guy who does the porting" to make sure it was done. 5 minutes later, all sorted.

 

[Poag]

Vodafone have been a complete arse ache for me aswell. Even tho i left them 3+ years ago, your number is still hosted by whoeever you got it from. Thus even tho i was mvoing from giffgaff to three, voda still had to do the transfer.

3 weeks of no phone service, calling vodafone and being told "Yes we still have your number and we 'may' transfer it to three for you" i gave up and got a new number.