- Joined
- Dec 27, 2003
- Messages
- 44,658
The other week my wife's micra failed its MOT and the repairs would have been more than the car was worth. It was a great little car that she had from new 12 years ago so we decided to get her another Micra. Because I should be getting a company car in the next year we didn't really want to spend much so decided to get a used car. Anyway, we found another Micra, 5 years old with only 16k on the clock for £4k...all the bells and whistles, parking sensors and the like (its a special edition) We didn't take out the £500 warranty as generally they aren't worth the paper they are printed on.
We picked it up last Wednesday and initially thought it was great, I took it out to put a few miles on it as it has only done about 1k in 2 years according to the service book. I probably did about 20 miles. Anyway, as I was coming home the engine warning light came on. We phoned the show room and they said to take it to the garage they use, he did a scan and got a few codes, he then it and said that it may be down to the car battery being replaced, a bit of googling seemed to agree with this, the advice was to reset it and see what happens. We reset it and the code cleared.
The next day we drove down to Farnborough in it to give it a good run, 200 odd mile round trip. No problems at all, only actually used half a tank of posh petrol. The wife has been driving it this week without any problems but yesterday the engine light came on again. I took it to a friend of the family who runs the garage we use. He plugged it in and got the error codes.
One was for the battery running out in the key fob, which is essential as it has a twist button starter instead of using a key (the car only works if the fob is in range) That's not a problem, I can get a battery from a camera shop.
The one that worried me is "P0011 - "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)" After a bit of googling I am still unsure, it seems it can either be a faulty sensor (£20 odd) or a fucked cam chain which means they have to take the engine out to get at it...£1k+
My wife spoke to the showroom we bought it from this morning and they were initially very reluctant to help, stating that we didn't take out their warranty etc etc but eventually agreed to look at it. I took it down today and they plugged it in and again the same code came up. After a bit of a discussion they reluctantly agree to replace the sensor for free and the earliest they can do it is 9th August, ok fine...they have to get parts and whatnot. He then said that if it is anything else then they won't have anything to do with it!
Now, this is the point I start to worry a bit. I am usually an optimist but I can just envisage them replacing the sensor then a week later it shows an error again and then me facing a bill of £1k to get it repaired.
I spoke to my boss who buys and sells a lot of American muscle cars and jap imports as a hobby, he buys them, restores them and then sells them on. Anyway, he pointed me in the direction of the Sales of Goods act. I also did a bit of research. General consensus is that I can refuse the car and notify the show room that I reject the purchase and get my money back. I hope it doesn't go down that route as it can obviously get messy and probably get to the small claims court.
Anyway, has anyone had any experience of this? Legal fees and any legal aid...I can't really afford an army of solicitors!
I am writing to the dealership tonight, documenting what has happened and confirming that they are paying for a new sensor. Recorded and signed for delivery naturally.
Should I mention things like the sales of goods act? I don't really want to put them on the defensive straight off the bat...
Any advice would be welcomed.
tldr versions
Had car for 12 happy years
Car failed MOT
Bought Used car
16k miles, 5 years old
Used car broken
Dealership evasive over repairs
Dealership agree to small cost repairs
Dealer said if its expensive we are on our own.
Me write letter!
We picked it up last Wednesday and initially thought it was great, I took it out to put a few miles on it as it has only done about 1k in 2 years according to the service book. I probably did about 20 miles. Anyway, as I was coming home the engine warning light came on. We phoned the show room and they said to take it to the garage they use, he did a scan and got a few codes, he then it and said that it may be down to the car battery being replaced, a bit of googling seemed to agree with this, the advice was to reset it and see what happens. We reset it and the code cleared.
The next day we drove down to Farnborough in it to give it a good run, 200 odd mile round trip. No problems at all, only actually used half a tank of posh petrol. The wife has been driving it this week without any problems but yesterday the engine light came on again. I took it to a friend of the family who runs the garage we use. He plugged it in and got the error codes.
One was for the battery running out in the key fob, which is essential as it has a twist button starter instead of using a key (the car only works if the fob is in range) That's not a problem, I can get a battery from a camera shop.
The one that worried me is "P0011 - "A" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)" After a bit of googling I am still unsure, it seems it can either be a faulty sensor (£20 odd) or a fucked cam chain which means they have to take the engine out to get at it...£1k+
My wife spoke to the showroom we bought it from this morning and they were initially very reluctant to help, stating that we didn't take out their warranty etc etc but eventually agreed to look at it. I took it down today and they plugged it in and again the same code came up. After a bit of a discussion they reluctantly agree to replace the sensor for free and the earliest they can do it is 9th August, ok fine...they have to get parts and whatnot. He then said that if it is anything else then they won't have anything to do with it!
Now, this is the point I start to worry a bit. I am usually an optimist but I can just envisage them replacing the sensor then a week later it shows an error again and then me facing a bill of £1k to get it repaired.
I spoke to my boss who buys and sells a lot of American muscle cars and jap imports as a hobby, he buys them, restores them and then sells them on. Anyway, he pointed me in the direction of the Sales of Goods act. I also did a bit of research. General consensus is that I can refuse the car and notify the show room that I reject the purchase and get my money back. I hope it doesn't go down that route as it can obviously get messy and probably get to the small claims court.
Anyway, has anyone had any experience of this? Legal fees and any legal aid...I can't really afford an army of solicitors!
I am writing to the dealership tonight, documenting what has happened and confirming that they are paying for a new sensor. Recorded and signed for delivery naturally.
Should I mention things like the sales of goods act? I don't really want to put them on the defensive straight off the bat...
Any advice would be welcomed.
tldr versions
Had car for 12 happy years
Car failed MOT
Bought Used car
16k miles, 5 years old
Used car broken
Dealership evasive over repairs
Dealership agree to small cost repairs
Dealer said if its expensive we are on our own.
Me write letter!