Suomalaiset!

[Arctic Darkness]

GOA don't handle the billing themselves afaik

But they are totally responsible, even Bibit is handeling tarnsactions...

 

[Shan]

Rulke: That is exactly what i was expecting from someone. Like i said, my opinions are based on what has happened. I did not say that GOA is doing everything wrong, i did NOT say that Mythic is perfect. Mythic is something that i have to blame for TOA, fucked up RvR due RA's and many other things i don't like in DAOC. Mythic's Customer Support ain't perfect either, their servers aren't 100% table. I simply see US more appealing than EU right now.

You have good experiences lately with GOA? Good, good luck and have fun on EU. I don't, good luck and have fun for me somewhere else

One more reason to quit: The prydwen playerbase is way too small for effective RvR at the moment. NF is mostly zerg, but rather that than roaming mindlessly and getting 1k rp / hour.

 

[Shan]

Who stole my edit button! >.<

One more addition: I know that GOA have lately been getting much better contact with their customers, but i've seen lot better. Don't assume that the person you are commenting knows nothing

 

[Flimgoblin]

One more reason to quit: The prydwen playerbase is way too small for effective RvR at the moment. NF is mostly zerg, but rather that than roaming mindlessly and getting 1k rp / hour.

If you're moving to the US in the hope that you'll get more active RvR when you're playing off-peak on generally smaller servers then that's a bit daft

That said I imagine you'll be picking one of the highest pop servers to play on and not end up on a dead server of course (even with the lure of a free level every 2 days).

Of course if you're just quitting then that's entirely different and I'll see you when NF arrives

 

[Dreami]

Poeh.

 

[Eroa]

If you're moving to the US in the hope that you'll get more active RvR when you're playing off-peak on generally smaller servers then that's a bit daft

Merlin offpeak=Prydwen peak

 

[Sarnat]

GOA has really been improving in some areas.

IMO they have always had a very solid servers, up 99,9% etc... Most of the complaints about not getting on have been due to fuck ups somewhere else in the networks.

There have been some probs, like the ToA lag on pryd/mid and the chat etc bugs lately on excalibur.

GOA seems to be able to act better now with ingame probs as ML raid bugs etc.

Their billing has always been their weakest link, IMO. First version you couldn't log into under heavy load, the current version has the autorenew annoyance and superbly annoying "invoice in process" thing.

I've had very little trouble overall, can't even remember last time I've had a situation when I couldn't play when I wanted to.

I don't see any bias towards french/german players or anything.

One thing I question though. Is it worth hiring storyliners and stuff in a game like DAoC? Maybe CSRs would be a better option...

 

[IainC]

One thing I question though. Is it worth hiring storyliners and stuff in a game like DAoC? Maybe CSRs would be a better option...

Just a quick note about the 'Storyliners'. The job title 'storyliner' is a bit misleading. They are actually our coding guys who are mostly responsible for testing and bug fixing both in live and test versions. They also code events when they aren't too busy with the tests.