Subscription update

Perf

One of Freddy's beloved
Joined
Feb 2, 2004
Messages
689
My bank has sent out a new bank card, so it has a slightly different number, and i cant auto renew my account. I looked to see if i can update this info on account page but looks like i t doesnt let me do it. anybody done this before and can tell me how too please.
 

IainC

English WAR Community Manager
Joined
Apr 21, 2004
Messages
1,862
You first have to cancel the autorenewal so that we don't try to charge your old card when your current subscription ends. Just choose 'none' as your next subscription period and then hit validate. When the subscription expires you'll be able to enter the new details and choose the next subscription period.

You can't subscribe again while you already have an active subscription.

If you don't have a subscription currently then just choose your next subscription type and hit validate, you will then be taken to a secure page for your payment details.
 

Perf

One of Freddy's beloved
Joined
Feb 2, 2004
Messages
689
Req it now says invoice being sorted so I cant update the new details is this going to be like this until monday or will it be sorted today?
 

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