T
Tilda
Guest
Right.
About 5 Months ago I brought Planetside.
I thought it a little odd at the time that they needed my CC details just for my free month.
So i ve had one email from them telling me my password.
I discovered today that they've billed me for the last 5 months and my accout is still active.
So from them ive got no email saying that they have renewed my subscription 5 months in a row without me saying so.
It strikes me as a little out of order that they can just take cash like that with no contact.
Ok I understand that i pressed the "OK" button but imho them just taking cash when i havent played since the free month is a little cheeky.
Where as with DAoC, I get an email telling me when my account expires.
I get an email when i renew my account and I get an email when my account terminates.
They dont "auto-renew" my account untill I tell them not to, they allow me to play until my time runs out and then make me renew rather than just assuming im still playing and taking my money. A few more sensible arrangement imo.
SWG is the same but now i know the system its ok.
Has anybody else got caught out by this?
Tilda
About 5 Months ago I brought Planetside.
I thought it a little odd at the time that they needed my CC details just for my free month.
So i ve had one email from them telling me my password.
I discovered today that they've billed me for the last 5 months and my accout is still active.
So from them ive got no email saying that they have renewed my subscription 5 months in a row without me saying so.
It strikes me as a little out of order that they can just take cash like that with no contact.
Ok I understand that i pressed the "OK" button but imho them just taking cash when i havent played since the free month is a little cheeky.
Where as with DAoC, I get an email telling me when my account expires.
I get an email when i renew my account and I get an email when my account terminates.
They dont "auto-renew" my account untill I tell them not to, they allow me to play until my time runs out and then make me renew rather than just assuming im still playing and taking my money. A few more sensible arrangement imo.
SWG is the same but now i know the system its ok.
Has anybody else got caught out by this?
Tilda