Sub pass & id

[tazzbe]

I recently renewed my subs and playing again..i can access the billing pages for the 2 accounts. But i got a question for Rightnow regarding a respec a did. Now i'm trying to retreive my ID & Sub password with the "send e-mail" option it has. But i never receive it it seems (i takes about 2 min before i get the screen...mail send).

Anyone got an idea how i can get my sub id & sub pass back to use rightnow?
It says on the site to contact em directly..but how?

Asked a E&E on the forum here already..but seems he is on holiday or his mailbox is full and didn't get time to read my message there.

 

[Twist]

Make sure the mail isn't getting caught in your email accounts junk / spam filter, that happens a lot

 

[chretien]

By the way, you use your game password and ID to get into RightNow.

 

[Infanity]

Same problem here.

Game password wont get me into it.

Last time it sent it to my old old old email address ( One i first registerd account to) but theres no way i can log into that now.

Gonna wait for a dev to log on and solve it.

 

[tazzbe]

Seems to work now...tried it a couple of times today, and got mail now.