Gwadien
Uneducated Northern Cretin
- Joined
- Jul 15, 2006
- Messages
- 19,946
I've never seen such an incompetent company in all of my life.
To go through my history over a year is disgusting.
So, initially, they tell me, I'm entitled to £3.5k for the first year of University, but because my Dad started his own business, I decided to do a self-declaration form, to predict how much he'd earn, which meant my loan&grant went up to £6.5k.
So come to this year, we send in the forms and stuff, and ring up; 'Yeah, dividends aren't counted by us.' So here's another £2k for last year, and a massive loan/grant for this year.
Ring up again because my loan/grant went down massively; 'Nope, Dividends do count, now you've sent in evidence of them, they do count!' - So they send me another letter, saying I got a pure loan of £4.1k for last year, and £7-8k for this year, OK, odd I think, but it pays off my £3.5k debt of grants that I wasn't entitled to.
Oh no, next day, they make another letter telling me I still have the £4.1k loan, but I still have a £3.5k debt to them because they over-paid me.
I'm not bothered about the fact that they over paid me, I'm happy to accept what I'm entitled for (even though I think it's a stupid system that really punishes lower-middle class families.)
It's the fact that they've screwed me around so much, waving money infront of me saying HERE TAKE IT, then taking it back really fucking quickly, it's stressed me out to no end, and they're all useless fucks.
Where can I complain to, where it actually makes a fucking difference?
To go through my history over a year is disgusting.
So, initially, they tell me, I'm entitled to £3.5k for the first year of University, but because my Dad started his own business, I decided to do a self-declaration form, to predict how much he'd earn, which meant my loan&grant went up to £6.5k.
So come to this year, we send in the forms and stuff, and ring up; 'Yeah, dividends aren't counted by us.' So here's another £2k for last year, and a massive loan/grant for this year.
Ring up again because my loan/grant went down massively; 'Nope, Dividends do count, now you've sent in evidence of them, they do count!' - So they send me another letter, saying I got a pure loan of £4.1k for last year, and £7-8k for this year, OK, odd I think, but it pays off my £3.5k debt of grants that I wasn't entitled to.
Oh no, next day, they make another letter telling me I still have the £4.1k loan, but I still have a £3.5k debt to them because they over-paid me.
I'm not bothered about the fact that they over paid me, I'm happy to accept what I'm entitled for (even though I think it's a stupid system that really punishes lower-middle class families.)
It's the fact that they've screwed me around so much, waving money infront of me saying HERE TAKE IT, then taking it back really fucking quickly, it's stressed me out to no end, and they're all useless fucks.
Where can I complain to, where it actually makes a fucking difference?