Renewing old account

kaedrick2

Fledgling Freddie
Joined
Nov 14, 2004
Messages
47
I was unaware that Camelot never deleted old accounts so started a new one. The new one was given the same subscription name as my old one with the figure 1 after it. When I discovered that I could renew my old account I went to support and asked how. I was advised to go the subscription site and merely renew. Regrettably all it would let me reach was my new subscription. My old subscription was linked to a different e.mail address to that which I am using now and this is long gone. Is there any hope for me? E.mails to GOA, and I have had about 4, keep telling me I just need to renew the account by going to the account site...even though I have explained to them that this site keeps bringing up my current account and will not recognise my old account.
 

kaedrick2

Fledgling Freddie
Joined
Nov 14, 2004
Messages
47
Thank you Tears...unfortunately it does not cover my problem. I have posted a reply on that thread, though not sure if that is acceptable, but hopefully the person who started the thread will read and respond. Thanks again.
 

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