I disagree, raging and demanding what you want gets it... people dont want to lose their customers and they will do what you ask to keep you when thrown a threat
besides, I have learnt telling them what they're going to give you always works, or they'll just give you something worse
It isnt a store, its richard branson's excuse of a media company which shat all over a perfectly good Telewest
have you checked in the contract to see what exactly service is defined as?
regardless of how you percieve it, you may well be getting exactly what youre paying for.
faithfully if you know their name
sincerely if you dont
or is that the other way round