Help Problems with wifi extender and BT broadband.

Bigmac

Part of the furniture
Joined
Mar 14, 2011
Messages
830
I recently switched from Talktalk to BT and I am having problems getting my TP-Link WA850RE Extender to work with BT's home hub 4. It worked fine on Talktalk but on BT it won't work, its keeps saying "This webpage has a redirect loop". Only one webpage seems to work, which is Facebook, the rest comes up with the loop message.

I have set the ip address on the extender to 192.168.1.252.
I have set the gateway and dns on the extender to 192.168.1.254, which is the ip of the home hub 4.
The hub key is input correctly in the extender and pc network settings.
DHCP is disabled on the extender.
It's on range extender mode 1 (no WDS).
I've also set the SSID (extender) name different to the root SSID (hub).
I've tried multiple factory resets and still can't get it to work.
The device was working perfectly 1 day ago on the Talktalk router before I switched to the BT home hub, so the device isn't faulty and yes I factory reset it when I set it up to connect to the BT hub.
I tested this also on my mobile phone the information is correct but I still get the looping errors.

The firmware version for the TL-WA850RE is 3.14.2 Build 130110 Rel.59385n
The hardware version for the TL-WA850RE is WA850RE v1.2 00000000

Anyone got any ideas on why its not working?
 

Hawkwind

FH is my second home
Joined
Jul 5, 2004
Messages
7,541
post your ipconfig results from a device connected to the extender SSID.
 

Bigmac

Part of the furniture
Joined
Mar 14, 2011
Messages
830
post your ipconfig results from a device connected to the extender SSID.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Craig-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : FE-85-DE-6C-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9485 Wireless Network Adapter
Physical Address. . . . . . . . . : DC-85-DE-6C-B9-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8439:9fa9:540:55cc%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 02 October 2013 09:25:58
Lease Expires . . . . . . . . . . : 03 October 2013 09:34:43
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 199001566
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-CA-78-E9-08-60-6E-E5-B1-14
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : dlink.com
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
Physical Address. . . . . . . . . : 08-60-6E-E5-B1-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:78cf:147c:367e:a946:ebbc(Preferred)
Link-local IPv6 Address . . . . . : fe80::147c:367e:a946:ebbc%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
 

Bigmac

Part of the furniture
Joined
Mar 14, 2011
Messages
830
Also updated the firmware to newest version, problem still exists.

Looks like Aoami had too much coffee this morning.
 

Hawkwind

FH is my second home
Joined
Jul 5, 2004
Messages
7,541
looks like the config is good. Sorry no idea why it is not working. Nothing stands out.
 

Bigmac

Part of the furniture
Joined
Mar 14, 2011
Messages
830
Only thing I could think of is the bt hub is somehow blocking it but couldn't find any options in the hubs config. Oh well hopefully the netgear one I pick up tomorrow works.
 

Bigmac

Part of the furniture
Joined
Mar 14, 2011
Messages
830
Well the Netgear one is the dogs bollocks! Took less than 5 mins to set up and is now running. Happy chappy. :)
 

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