problems connecting to daoc

[lpep]

my wife seems to have problems connecting to daoc and camelotherald website,tried everything from re install of windows to new router,firewalls not blocking ip,tried ing plotter and gets as far as ashburn opentransit and stops... any help appreciated....

 

[lpep]

Host Information
1, -------------- ,192.168.2.1
2,esr1.reading4.broadband.bt.net,217.41.220.140
3, -------------- ,217.41.220.13
4, -------------- ,213.1.67.46
5, -------------- ,213.1.67.249
6, -------------- ,87.237.20.240
7,bundle-ether1.lontr1.London.opentransit.net,193.251.255.101
8,ge-6-1-0-0.loncr4.London.opentransit.net,193.251.243.42
9,so-0-1-3-0.ashtr1.Ashburn.opentransit.net,193.251.131.186
10,,-
--- Destination not reached in selected sample set ---

Sample Information
"06/12/2009 14:50:23",0,30,31,32,35,35,35,35,174,*
"06/12/2009 14:50:38",0,31,31,32,35,36,35,35,114,*
"06/12/2009 14:50:53",0,30,31,33,36,35,34,35,114,*
"06/12/2009 14:51:08",0,30,30,31,34,35,35,36,N/A,*
"06/12/2009 14:51:23",0,30,31,32,34,35,35,120,114,*
"06/12/2009 14:51:38",0,31,31,32,35,36,35,34,120,*
"06/12/2009 14:51:53",0,30,32,32,34,81,35,34,N/A,*
"06/12/2009 14:52:08",0,31,30,32,34,47,35,34,N/A,*
"06/12/2009 14:52:23",0,31,31,32,33,36,35,34,N/A,*
"06/12/2009 14:52:38",0,30,31,32,33,35,35,36,115,*