Problem with Game login screen

T

Talos

Guest
When I enter my account name and password as written in the the email I got when I made the registration I then press ok and the EULA and ROC pops up klik ok to both. The it pops up and says Account or password incorrect and tries another login server and I get the same massege plus "Login server is not responding. Please wait a few minuts and try again" well I've waited 60 min. now and nothing

I've just bought the game (4 days ago) with got a month free subscription. First I thought the serveres may be down but I can see on the homepage that there are people on the servers.

Please help.... :(
 
P

Pixie.Pebr

Guest
Are you using the correct Username/Password?

When you sign up you get 2 sets of Username/Password;

One is the Subscription-set, used for accessing the My Account page to renew the sub, change account details and such.
The other is your Game login and password, used to... you guessed it, log onto the game.

Double check that and if it doesn't work out, get in touch with GOA via RightNow and tell them of your problem.
To ask a question on RightNow you must read one or two of the already present FAQs for the option to ask a new question to appear.
Just make a search on "patch" or whatever and click two of the links, then ask away.
 
G

Gallak

Guest
Sounds to me like it may have repatched to US, try wiping and reinstalling the game, or follow the instructions on updating update.dat in the SI sticky above.
 
J

Jebelious

Guest
are you typing them in also? they are case sensitive dont forget copy and paste from the email see if that works
 
O

old.moriath

Guest
It may sound silly but your game didnt patch to 1.60 did it ..... then your passwords wouldnt work

Check the update.dat file if u have more then 2 lines in it then thats the reason
 

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