"Don’t reward failure. If, in your opinion, a game is a bug-ridden mess, cancel your subscription. Cancelled subscriptions are a metric that no MMORPG can ever ignore. If you are given the option to list why (and most cancellation options do), write clearly, with a minimum of venom, that you are cancelling because you do not want to pay for an incomplete product. This will be read (most likely as part of a general report that says that X number of subscribers cancelled listing outstanding bugs as a reason) and if the company is committed to the game’s success, it will be acted on. And if there is no such commitment – well, there is even less reason to reward that, isn’t there?"