scorge
Fledgling Freddie
- Joined
- Sep 13, 2004
- Messages
- 2,721
We do GOA also patch during core business hours e.g. 9 -5?
Other MMORPGS patch at unsociable hours e.g. 3-10 in order to reduce the impact on there customers(players)
Infact its not just MMORPGS most business when they make changes to there system that are customer facing do it when it is least likely to impact there customers.
Looking at it GOA whole business model or indead customer service seems to be a bit, shall we say odd?
1) You cannot purchase too products at the same time, (expansion and subscription)
2) If you enter wrong details in the payment system it can take 24 hours for an error to clear
3) They patch the system when it impacts the customers the most ( e.g. 9-5)
4) XML pasing to webpages is never done the same as a major patch or upgrade
5) You cannot easily change your password to one that you could remember instead of MyFANn1Sm3LLz
probably others i could think of, i just hope they sort something out better for WAR otherwise Games workshop will not be happy when theye name gets dragged through the mud.
Other MMORPGS patch at unsociable hours e.g. 3-10 in order to reduce the impact on there customers(players)
Infact its not just MMORPGS most business when they make changes to there system that are customer facing do it when it is least likely to impact there customers.
Looking at it GOA whole business model or indead customer service seems to be a bit, shall we say odd?
1) You cannot purchase too products at the same time, (expansion and subscription)
2) If you enter wrong details in the payment system it can take 24 hours for an error to clear
3) They patch the system when it impacts the customers the most ( e.g. 9-5)
4) XML pasing to webpages is never done the same as a major patch or upgrade
5) You cannot easily change your password to one that you could remember instead of MyFANn1Sm3LLz
probably others i could think of, i just hope they sort something out better for WAR otherwise Games workshop will not be happy when theye name gets dragged through the mud.